My Mom was in the care unit , they were supposed to take care of her 24/7. They did not. When we…read morewere there, the nurses and aids would not even check on her! She got a UTI, which no one caught!! She ended up dying from that UTI and other infections down there. Friendship Village is NOT friendly at all!!! I would rate less then a one star. Don't let your loved ones go there for care!

I have lived here for five years...everyone here is so nice, residents and team members both…read more There are so many programs to keep us busy and happy. The food is very good and I enjoy going to dinner. I recommend Friendship Village to anyone who wants to have a wonderful experience in their later years. Moving here was one of the best decisions of my life. Chris Robison

My Aunt had the unfortunate situation of being in 3 of these facilities in the Pittsburgh area over…read more6 months. South Hills was, by far, the best. Every staff member I worked with, both medical and non medical was on top of everything I asked about. They really cared. Like all of these facilities, they can always use more staff but the staff they have is high quality and that matters. No one wants to be in these types of facilities, but if it's needed, consider South Hills Post Acute.

This was, without question, the worst healthcare facility experience our family has ever had. I…read morewould never recommend sending a loved one here--especially a parent. My mother was admitted for rehabilitation, yet during the nine days she was there, she never received the rehabilitation she was admitted for. A physical therapist finally came to see her after she had already been there for seven days. By that time, she had spent most of her stay lying in bed. What made the situation even more upsetting was that she was often left in bed because no one would help get her dressed or out of bed. There were also times when she was left sitting in urine without being changed promptly. No patient--especially an elderly person--should ever be treated that way. Even more concerning, she was not given her insulin as prescribed. To make matters worse, the attending physician never saw her during her entire stay. The first time I visited her on the second floor, I stepped off the elevator and was immediately met with the smell of urine. That was a major red flag and reflected the overall condition of the facility. After nine days of virtually no meaningful care, we decided to remove her. Instead of facilitating her discharge, the staff delayed the process for hours, telling us the doctor had to see her before she could leave. Our response was simple: **Where has the doctor been for the past nine days?** We felt the delays were unnecessary, so we took her out rather than continue waiting. Based on our family's experience, this facility failed to provide the basic level of care my mother deserved. Our elderly loved ones deserve to be treated with dignity, compassion, and respect. When families entrust a rehabilitation facility with the care of a parent or grandparent, they should be able to expect timely medical attention, prescribed medications, rehabilitation services, assistance with basic hygiene, and a clean environment. One final thought: if the time and energy spent responding to negative Google reviews were instead focused on patient care, I believe this facility's reputation would improve on its own. Great reviews are earned through quality care--not through responses to criticism. Families are trusting you with the people they love most. That trust should always be your highest priority. Sadly, that was not our experience here.

We are so fortunate to have found Arden Court…read more Our mother has Alzheimer's and is a resident as of mid 2021. The staff has been very welcoming. I like that they rotate staff around so that everyone gets to know the residents. The staff are gentle, considerate, and ensure the residents engage in activities. We were able to personalize her room which was important. The size of the facility is perfect - not too overwhelming but still allows for walking around. The outdoor walking path and amenities are lovely. Mother is very happy and content here. She doesn't pick at her arms anymore (sign of boredom and anxiety). She is definitely healthier since moving out of the house where she was isolated and lonely.

They give the best quality care. Can't say enough good things about the staff. When someone has…read moredementia, it's the only place around who understands the on-going issues.

I'm writing this on behalf of my dad who needed rehab after his knee surgery. His Physical…read moreTherapist, Melissa, Carly and the rest of the staff that worked with him over the last few months were absolutely wonderful. He has nothing but kind things to say about them. They were pleasant, caring and made rehab something he looked forward to every week. He will miss his weekly visits there. Anyone looking for a rehabilitation facility should check this one out! He highly recommends it!

My mother was a resident here for 12 years, beginning in independent living. She eventually was…read moremoved to nursing and then hospice care. We had wonderful care and made many friendships. I have experienced such compassion, even when she became somewhat difficult at times. We never had a problem with anything going missing. Once she became low on funds, the office helped me apply for their Benevolent Care fund, and later gave me much assistance in applying for Medicaid once she was in hospice. They cared for both my mother and for me, and I am very grateful.

I'm sorry, but I would never let my family member be admitted to this facility. The staff or other…read moreresidents steal your clothing. The staff is not compassionate to their clients needs, and if your family member gives the nurses a hard time, they just ignore them. This is unacceptable. I found they did nothing to help my aunt and once insurance was up they just luck you out there.

I had a couple of excellent individual nurses but the administration of this place is awful. They…read morelied to a hospital about me being non compliant because they didn't want to admit they were too short staffed even though I was only 2 visits a week. They sent a nurse to my home who stole medication from me and did not take ANY ACTION against her and she's still on staff. I do not recommend anyone go to them. Please see my review on gallagher's monroeville office for more details.

Following my multiple discharges from South Hills Acute Care, I received home health care services…read morefrom Gallagher Home Care and I am very grateful for the excellent care I received each time. The nursing care I received was excellent and note worthy. My nurse, Meghan, consistently demonstrated professionalism and a genuine concern for my recovery and well being. Her knowledge and kindness gave me great comfort and confidence in my transition to home. Everyone on the Gallagher Home Health team was always respectful and courteous. I received high quality, patient- centered care. I would confidently recommend Gallagher Home Health Care to anyone seeking excellent home health care.

I have been visiting this location for an Endocrinologist; this was my last visit as I "graduated"…read moresince my A1C remains well under control. I have like this location as it is easy to get to. The location is off several bus lines and they have parking available, they will validate your parking if you go to an office. The care I received was excellent and I can appreciate that the Endocrinologist wants me to see a PCP vs him as I am not in need of the specialized care. The analysis done and the changes made since coming here are appreciated and I will go on with a less specialized doctor.

My son had a minor burn so we were able to experience west penns er on a Tuesday. It was busy, but…read morewe were in and out in about 3 hours total. Once he was triage and they realize that he did not need serious care, they put us on the fast track and the burn team came down to evaluate. Once he was cleared by the burn team, they wanted ophthalmology to check him out, and they were able to give us an appointment same day.