The front office staff is very willing to go the extrta mile to help get medical information,…read moretransfer records and return phone calls promptly. Dr. Cole Gillenwater is extraordinary. He is knowledgable, has a sense of humor and directly answers our questions. We highly recommend PCA.

She is dismissive and disinterested. I told her I might be depressed (extreme fatigue). She offered…read moreme an antidepressant without asking any questions. I declined. A year later I repeated my concern, she prescribed an antidepressant without asking any questions. I became physically ill after starting the med so discontinued use. I told her I wanted specific tests run before exploring different drugs. The lung cancer screening I requested revealed a mass. I was notified of this through an automated response from her portal. She NEVER personally contacted me.

I was referred here by the VA. I missed the new patient appointment. I called to reschedule, but…read morewas told that the "Doctors" don't permit new patient rescheduling. I called again the following week and was told it's the new office policy to deny rescheduling for a no-show appointment. Both calls ended rudely and abruptly. No loss on my end.

I scheduled a 'Get to Know' appointment with Dr. Zeina Bond to establish a local primary care…read moreprovider. Unfortunately, the clinical introduction was deeply unprofessional. Dr. Bond entered the exam room making sarcastic and dismissive remarks before we had even begun our consultation. While the front office and billing staff at this practice are highly competent, professional, and efficient, Dr. Bond's bedside manner was openly disrespectful toward an prospective patient. I cannot recommend Dr. Bond for anyone seeking a respectful, professional healthcare partnership.

BEWARE of this establishment. I took my son here to get help as he was weak and lethargic and was…read moretold they cant serve him because they dont have the tools to do so. They did not even examine him after being told of his symptoms they just looked at him. I rushed him to Wesley by car and he was found to be in Diabetic Ketoacidosis with a Blood Sugar that read HI and later read 900. He was flown by airplane to Childrens Mercy hospital in Kansas City, MO. He opened his mouth at the Wesley ER and his tongue was almost dried out, I GASPED!!!!!!! The Dr. at Wesley hospital and Childrens Mercy shook their heads in disbelief he was turned away. SHAME ON YOU!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU SHOULD NOT HAVE A LICENSE TO TREAT!!!!!!!!!

Every time I have been to the clinic, I have been very satisfied. They have been friendly and take…read moretime to understand your issues. Grateful for the ease of getting in and the care they show.