I was not satisfied with this company's service. No one showed up for the initial appointment to…read moreestimate the job. It was days later when they contacted me and made a second appointment. The estimate provided was based upon their rate of $125/hour per arborist. It appeared the work would take 3 hours for two persons. On the day of the work, the crew was on site for less than an hour, yet I was charged the full amount. I complained and was told the amount would be reduced, but I have not received and refund. The work was minimal. I would not hire this company again.

we need a 75ft tree removed from our property. and they did a great job, very professional, and…read moreaffordable. They did exactly what we asked for and were very polite and friendly. thanks!

Can't imagine worse customer service. It's really not possible. Had an appointment for a…read morebid....no show, no call. I call and Charley lies to me and tells me the guy came by but no one was home. I work from home! Was here all day. No call either? Straight lie. I make another appointment for a week later. No show. No call. I call back. No return call. I email and this is what Charley puts on me: "Our Arborist had something unexpectedly come up yesterday after an extremely busy week. I will have to refer you to Tree Experts as we cannot work with clients that have a lack of understanding." Understanding comes when you make an effort. You made no effort. None. If you can't be honest with people prior to even setting foot near the job site, you can damn well bet they won't be honest with their work either.

Organized, efficient, friendly, fair prices and highly skilled team. I would highly recommend…read moreCascade Tree Works for all your tree care needs.

Couldn't be happier with the job Sean did for us at our home. We needed some tree trimming to be…read moremore fire safe and compliant with the City vegetation code. Sean was punctual, both for our initial appointment to assess the scope of work and on the day of the actual work. Cleanup was perfect- aside from the newly missing branches I would have never known he was there. Lead time was short and prices were more than fair. I'd gladly have him back for any future needs.

Sean safety cut down a big ponderosa that was wedged between my house and my neighbors fence. He…read moremade it look easy and cleaned up all the debris on both properties. He is very knowledgeable and a really nice guy. I would be happy to hire him again.

Ian and the crew at Simply Arbor Tree Care are as good as it gets when you need tree problems…read morehandled. They are prompt, provide great value, and leave your job site spotless. I've used them for years now and I've been more than satisfied with the service and price. They're as good as they come. Thanks Ian!

Very rude and refused to listen to you or your needs. Kept interrupting over and over and could not…read moreget a word in. Would highly not recommend this company, lack of professionalism. Don't waste your money they will charge you $50 for a bid just to stop by. Terrible service. Many other exceptional tree service companies that responded quickly and communicate like an business should. Highly do NOT recommend!!

Professional and straightforward. Honest, hardworking, on-time, and done correctly. 100%…read moresatisfied. Tree trimming and received three bids. Not the cheapest, but the most professional. I have learned long ago that the cheapest doesn't always pan out. Their bid feel in the middle and was very reasonable. I will definitely have them back for more work. Super happy.

Super responsive Fair prices…read more Very nice, professional crew They were able to accommodate a "rush" huge juniper tree trim for our house which is pending for the new owners Recommend with high honors!

Bought a second home in Bend and didn't really know any tree service professionals - did some…read moreresearch and landed on Focal Point Tree Care. Markus was everything you would want in a service provider - would highly recommend. - Ease of doing business: 10 - Product Knowledge: 9 - Quality of work: 9 - Cost: 9 (meaning fair cost for great service) - Dependability: 9 - Timeliness: on time for estimate / on time for actual work - Partners: 9 (sought out a service partner whom had additional equipment / skill to supplement his own work) Overall experience: 9+

Marcus has been caring for our trees for several years. He helped us save our 4 plum trees! On…read moreoccasion, when we felt we needed help in between regular pruning appointments, Marcus made time to stop by, take a look, and offer his opinion and/or advice. Always on time, fair, and a pleasure to work with. When our friends are having issues with their trees, we always highly recommend Marcus!

NOT RECOMMENDED! I had a 3rd party doing work for me that used these guys. After getting a VERY…read moredisrespectful call -- and then another one from this woman who seriously needs to learn some manners -- I'm not paying them. If someone who actually knows how to speak to people wants to call me about it, fine. But this woman will be hung up on every time she calls. Otherwise, they can keep their 1975 check-only bs. I'm done with this place.

Professional, knowledgeable and affordable. I hired them based on the recommendations of others.read more

Excellent tree service…read more We had a fairly big job - take down a ~40' aspen that was dying and had grown up through cable lines, trim the branches of a smaller ponderosa off the roof and the biggest: clear out all the deadwood and reduce the weight off one big limb of the huge, 140 foot ponderosa in our front yard. Woody gave us a fair estimate, we got on the schedule within a couple of weeks and most of all, they performed. The aspen came down quickly without damaging anything around it, the roof trimming was next and went smoothly and the big pondo got a serious makeover, all in a day. Cleanup was great - they left the yard looking better than when they arrived. The big pondo trimming was a two-prong attack. One guy went up into the high branches and cleared deadwood while the bucket truck was used to get to the outer branches and the third kept the wood chipper busy. Everyone seemed to know what they were doing. But what impressed me most and what ensures a 5-star rating was their diligence. After all the work had been done, all three guys proceeded to clean up the area, running the final branches through the chipper, sweeping and blowing the street clean. It seemed like everything was wrapped up but then it was noticed that a few branches had hung up in the big pondo. So, they re-positioned the bucket truck, went up and cleared the branches, fired up the wood chipper again and then re-cleaned up the area. All without us saying anything. Woody Tree Service is a certified arborist, licensed, bonded and insured. Highly recommended.

I called 4 tree services. The only one that responded in a timely manner was Woody Tree Service,…read moretwo never responded and one called a week later. I was able to schedule an appointment to remove 3 trees. Brandon showed up at the appointed time, verified the work to be done and went to work. He finished the job in an hour without causing any damage to landscape plants and then cleaned up nicely. I am very happy with the Woody Tree Service - Punctual, professional and reasonably priced.