Jill is amazing! Highly skilled doctor with over 30 years experience. Well known in Hilo for her…read moreentire career. Our while family sees her regularly with great results. So glad to have such an experienced Chiropractor here in Hilo! The office is so beautifully decorated and it feels very Hawaiian when you walk in. Even the music!!

I was rear ended in December 2024 and Dr. Jill was recommended to me to help with neck, shoulder…read moreand back pain. The accident was bad enough that I was taken by ambulance to the ER. Dr. Jill was happy to take me on as a patient when she heard I had PIP but once that money ran out and the insurance stopped paying, she demanded upfront cash payments of the lump sum even though my attorney provided her a lien letter so I could still receive treatment. She wouldn't let me leave her office and threatened to call the cops if I didn't pay $2200 immediately. This is illegal medical billing practice as she didn't inform me of the cost of treatment before starting nor was she able to provide me a bill to show me how the lump sum was incurred and she discussed my treatment in the public waiting area in front of other patients. Once I paid the $2200, she gave me a bill and it showed I overpaid by $600. She wouldn't refund me the money and said she would apply it to her wife's business, Healing Handw of Hilo, which is also illegal. It took me 3 hours of disputing this in her office and she only agreed to refund me the overpayment when her wife intervened. I stopped seeing her and went to a real orthopedic doctor who sent me to get an MRI that showed I had severe injuries to my C5-C6 spine. A neurosurgeon performed surgery and I was immediately relieved of all pain. He said Dr. Jill should never have cracked my neck and spine with the injuries I had. This was also supported by my orthopedic doctor and physical therapist. Dr. Jill only sees the $$$. Her sessions were 15 minutes but she would charge for 4 different adjustments at 15 minutes each. The amount she sent to the insurance company was less than what she charged me because Hawaii law only allowed for certain billable amount to the insurance company whereas cash patients have no limits. I don't like to be negative to any local business but I believe she is a danger to our community. As a doctor, she should've made sure it was safe for me to receive chiropractor treatment (cracking my neck and back with a spinal injury) and her billing practices are illegal as well as breaking HIPPA laws. For your own safety, find a better chiropractor.