The company was very kind and professional thru out my central a/c repair and got to me right away…read moremy house got up to a muggy hot 85.they are right front about the bill and it a great price all rolled into a professional repair and they also gave me a military discount so all you homeowners and veterans I would behind this local company and all you veterans you will be happy about the outcome. Mark 25 years retired Navy Seabee

Professional, positive, solve issues Happy with new HVAC…read moresystem they installed! The initial system in my home had problems due to possibly builder or installation. Great value!

Have had two seasonal checkups. Happy with work and technicians. HVAC cooling checkup today…read more Matthew was superb with updating me on the work done. I like receiving work checklist report via email. Also had other Beantown work done recently...installing a chandelier. Great guys who did a great job. Like Matthew, very professional and personable. now living in Plymouth.

horrible service all around just like everyone else is saying. They totally screwed my family on a…read morelarger ac install.

We had a whole new HVAC system installed in our home today…read more We couldn't be happier with the service and the price. Zach,Devin and Bryson showed up on time, were neat and professional. These are the reasons why we have chosen and will continue to use this company! Thank you very much guys!!

UNAFFORDABLE!! New installation. brand new AC used for about 5 weeks last year. Burnt out. Told me…read moreto call Ins. Co. Never resolved. They refused to accept any responsibility. Leaving my family with no AC. I had to pay Add'tl $7k later involving another company. Now, 2nd issue. Confirmed when the hvac installed another company said system is NOT aligned with original airduct, resulting in leakage. I have called beyond numerous times and no call back. This issue, there is no doubt, it's their work for improperly installing it. I'm disgusted Rob Norton will not return a call. I used a different name and number and a different reason for calling inquiring about a new system. He called about 15 minutes later as he was under the assumption I was a new client. I got on phone, toldnhim my concern. He said he would be out, never showed. So he had faulty intentions. Unfortunately , his business address is a single residence as I was physically going to go to the business. I understand things go wrong, but a professional business should deal with issues in a professional manner. Next Now to proceed legally. May call "Ben has my Back" I am not giving up! What's right is right. And for the record, my first time writing a bad review, as that's how bad they handled this issue.

I would give Brian a 10. I was without power for 3 days. Fortunately Brian & tech were called…read more Checked out the problem & managed to get the part. Arrived back & heat was on. Honest & thorough. Do not hesitate to call B.A.C. HVAC. You won't be disappointed. By the way, this was over Christmas when everything was closed. Thank you Brian Joan Cafferty

Used BAC HVAC recently for A/C maintenance. Bob, the technician was friendly, organized and…read moreefficient. He spent time to take me through the health of my 2 A/C units and answered all my questions. I would definitely recommend BAC HVAC.

The phone contact initially is with Sonny and she was very helpful setting up the estimate. The…read moreowner Mike came out and walked us through our options and, later sent an estimate via email. I asked to change the estimate as my wife had some aesthetic concerns and that happened quickly. We set a date and the install guys came on time. After they were there a while, they told us that what they had and what we needed didn't seem to jibe. So they called Mike and he came down to Halifax from Quincy and talked to us. The misunderstanding was on our part but Mike did a quick change to the estimate, we agreed to it, and they continued. It turned out another part was needed so Sonny drove down from Quincy with the part (not her typical job.) I was impressed with their commitment to our job. They were done in nearly the same amount of time they had said they would be originally and we ended up paying LESS than the estimate. I told Mike that many contractors might have said nothing and just installed it as is despite it being too much for our needs. He said he wanted it done right and then they never have to come back to touch it again. I agree with that. And we haven't needed them to come back. Getting it installed in August did not give us time to use it too much but, when we did, it worked great and really spread through the house more than we expected. Because this is the Mitsubishi system, it also is a heater as well and we have used that the last few weeks and it too is great. Very quiet. You have to put your hand up to the vent to know it is on. I'm looking forward to our reduced oil bills this winter because of it. I paid the deposit and the balance on my Amex card which was a great option so I get the points. I did tons of research on mini-splits, Mitsubishi and on Coastal. My Coastal research really got it right for this company. Straight shooters, skilled installers, honest and reasonable. I will always pay a little extra for good service and future peace of mind. I got that here.

I'm going to agree with the other one star reviews. Had them in my house 3 times to design and…read moreinstall in ceiling units in my house. Just to provide detail I have 6 other in ceiling cassette units in my house. So in my renovation I needed one installed and two moved. Thousand dollars later and a final email that can't be done. After I spent the money to demo the area to do the job; they said can't be done by us. They should have just said it was beyond their abilities. They are unscrupulous; charging and charging knowing they can't do the job. It's not that the job can't be done; they just don't have the skills with these units. Go else where for installations and seems repair jobs are overpriced and sketchy from other reviewers.

Efficient, clean, and fair priced work. Have had them do several installations ovet the years.read more

Plumber was so knowledgeable and very efficient with his time. I cannot say enough about how…read moreamazing this company is. Thank you, Casey!

I would no longer recommend this business. Attention to detail and customer service has been non…read moreexistent since John the owner passed away. They don't return phone calls and don't service their customers because no one ever returns your call. So disappointing. I guarantee John is rolling over in his grave.

I am in the process of having a ductless mini split installed by Silver Lake Air. Technician Jeff…read moreReynolds showed up on time, prepared, efficient, polite and extremely protective of my health. He wore a mask, cleaned what he touched and kept his social distance. It is so refreshing when a company responds in a timely manner and provides a quality product, quality workmanship and knowledgeable friendly associates. I would definitely recommend this company. Geri Cellini Plympton, Ma.

The owner (Rich?) and his assistant came out within an hour of my call (they're near my house),…read moremaking me the first appointment of their day. My air conditioner stopped working (last night) on the hottest day of the year so far and it is supposed to hit 90 degrees today. The replaced the broken capacitor in record time! What great service! Both guys were knowledgable, friendly, and fast! Highly recommend them and I will call them for any heating or air conditioning needs in the future.

I can't say enough about these brothers. My A/C stopped working this summer and they came out…read morequickly, dealt with my A/C unit on the 4th floor roof, and fixed it immediately. Nicest people ever who I'm told have forgotten more than most HVAC guys know. Great company, great guys, great work ethic!