I would no longer recommend this business. Attention to detail and customer service has been non…read moreexistent since John the owner passed away. They don't return phone calls and don't service their customers because no one ever returns your call. So disappointing. I guarantee John is rolling over in his grave.

I am in the process of having a ductless mini split installed by Silver Lake Air. Technician Jeff…read moreReynolds showed up on time, prepared, efficient, polite and extremely protective of my health. He wore a mask, cleaned what he touched and kept his social distance. It is so refreshing when a company responds in a timely manner and provides a quality product, quality workmanship and knowledgeable friendly associates. I would definitely recommend this company. Geri Cellini Plympton, Ma.

Used BAC HVAC recently for A/C maintenance. Bob, the technician was friendly, organized and…read moreefficient. He spent time to take me through the health of my 2 A/C units and answered all my questions. I would definitely recommend BAC HVAC.

I would give Brian a 10. I was without power for 3 days. Fortunately Brian & tech were called…read more Checked out the problem & managed to get the part. Arrived back & heat was on. Honest & thorough. Do not hesitate to call B.A.C. HVAC. You won't be disappointed. By the way, this was over Christmas when everything was closed. Thank you Brian Joan Cafferty

McClaren Heating and Air Conditioning is a 5 plus company to deal with. I had a technician (Colin)…read moreover the house to perform maintenance on two Trane AC units (they installed them too) a few years ago. He was professional and very knowable. I asked Colin to look at my gas furnace and gas hot water heater. He was very informative and provided me with a few options. I decided to be a member of their Membership program and will order equipment from them for the gas furnace and gas hot water heater. I normally do no write reviews. This review is to inform people that there are still family-owned companies that care about customers and their satisfaction. Even the owner "Artie" called me and provided his direct cell if I had any question. WOW, the good old days.

Shawn did an excellent job diagnosing and repairing a difficult, intermittent AC problem that had…read morebeen challenging to identify. He was knowledgeable, thorough, and persistent, taking the time to find the root cause. He explained everything clearly, completed the repair professionally, and made sure the system was working properly before leaving. I highly recommend McLaren for their expertise and dedication.

The best service ever! I had a heating emergency and was referred to Paul at Ocean Aire from a…read morefriend. Within a few hours he was at my door and fixed the issue. Since then I use him and Cory for all my heating and A/C needs. Good people who get the job done right!

Called to get an estimate for a replacement furnace, and Paul responded quickly to take a look. He…read morewas knowledgeable and pleasant.

Dave and crew do a great job and I would highly recommend…read more Had another HVAC company come out and the young kid did not know what he was doing. Experience matters.

Don't use!! We've used them as our service provider for heating. Woke up to a massive flood and…read morewater shooting out of our unit at 5am ( I suspect they didn't inspect or fix it appropriately during our annual maintenance). Called at 5am and got the call center. They took all my info but got no response. Had to figure out how to shut down the water and unit myself while cold water was spraying everywhere. Called back again at 8am and got call center again. They said they sent the message and tech got the page at 5am when I originally called. Yet no call back from the tech or anyone! Had to call back again at 9am. This time got the office. The woman on the other end couldn't have cared less that my basement was flooded, I had no heat or water, that we're regular customers and that no one called back. She said the tech was on vacation! So why have a calling service if you're not going staff it appropriately or care to respond? Frankly if the tech called me back and said he was on vacation I would have been fine with that so I could have moved on to another emergency service sooner. Good service and communication really isn't that hard.

Excellent Service! AC broke down and Devin came out within 24 hours of our call. He and his…read moreco-worker were polite, friendly, professional and knowledgeable. They had the system up and running quickly at an affordable price! We highly recommend Affordable Heating and AC .

UNAFFORDABLE!! New installation. brand new AC used for about 5 weeks last year. Burnt out. Told me…read moreto call Ins. Co. Never resolved. They refused to accept any responsibility. Leaving my family with no AC. I had to pay Add'tl $7k later involving another company. Now, 2nd issue. Confirmed when the hvac installed another company said system is NOT aligned with original airduct, resulting in leakage. I have called beyond numerous times and no call back. This issue, there is no doubt, it's their work for improperly installing it. I'm disgusted Rob Norton will not return a call. I used a different name and number and a different reason for calling inquiring about a new system. He called about 15 minutes later as he was under the assumption I was a new client. I got on phone, toldnhim my concern. He said he would be out, never showed. So he had faulty intentions. Unfortunately , his business address is a single residence as I was physically going to go to the business. I understand things go wrong, but a professional business should deal with issues in a professional manner. Next Now to proceed legally. May call "Ben has my Back" I am not giving up! What's right is right. And for the record, my first time writing a bad review, as that's how bad they handled this issue.

I'm going to agree with the other one star reviews. Had them in my house 3 times to design and…read moreinstall in ceiling units in my house. Just to provide detail I have 6 other in ceiling cassette units in my house. So in my renovation I needed one installed and two moved. Thousand dollars later and a final email that can't be done. After I spent the money to demo the area to do the job; they said can't be done by us. They should have just said it was beyond their abilities. They are unscrupulous; charging and charging knowing they can't do the job. It's not that the job can't be done; they just don't have the skills with these units. Go else where for installations and seems repair jobs are overpriced and sketchy from other reviewers.

Was charged $89 for diagnostic fee and $185 for hourly labor. Even though technician just found the…read moreleak and did nothing else. Technician told me I would't be charged the labor but was told later that he had no jurisdiction. Also if you want to talk to someone with a condescending attitude who think she's the sh*t, then call their office and talk to the secretary to who picks up the phone. There are better options

The service we received was unacceptable, and I would not recommend this provider to anyone. I…read morealways deal fairly, but we were charged double the service call fee--a cost that was never disclosed or discussed ahead of time--even though the technician did basically nothing. He failed to check the serial number, guessed the unit's age, and gave us a diagnosis that a second opinion today proved was completely wrong. To make matters worse, he promised to follow up the next day but never did. If you value your time, don't use this provider

We just moved into our place and could not figure out how our A/C unit worked and it was hot. I…read morerandomly called Remedy Cooling and Heating at 5 on a Wednesday hoping anyone would answer and he did. He spent about a half our with me on FaceTime walking me through the steps and trying to figure out the issue without even hesitating....and I wasn't even a customer; just a random person looking for help. Remy will now be our HVAC go to from now on. I could not recommend him higher and know he will take great care of all his customers! Steve