Very efficient practice and an AMAZING doctor that goes above and beyond! I highly recommend him!read more

From the start of my visit until the end of my visit with Allergy Partners, it was great. I was a…read morelittle nervous coming in as I knew I was going to be allergic to a bunch of foods. The staff were so friendly and welcoming and made me feel at home. The Medical Assistant explained each step along the way and was personable. The made me feel comfortable and provided some great advice. This welcoming vibe continued with Dr. Aarons, who again explained every step, was super real and kind and made my visit about me and not about themselves. Dr. Aarons wanted to hear about my experience and how he could help. And he really helped! I now know my next steps with not only the foods I need to watch but the plants and trees I need to look out for due to my allergies. He explained that I won't be able to avoid everything, but the awareness is important and to do as much as I can. I will be back in the springtime.

I met Dr Aarons at Holly Fest on Saturday. I spoke with him and discussed the fact that I've…read moredeveloped an allergy to dogs. I let him know what I've done to come to this conclusion over the past 10 months. He let me know what I should do to stop my constant sneezing and told me to do this for 2 weeks. He said if it doesn't work to come see him and of course I agreed. I've been doing what he recommended for 3 days and I haven't been sneezing. I finally feel free for the first time in 10 months and I'm so grateful! Also I will say he was very nice and informative. He took his time to speak with me. I will absolutely recommend him to everyone who needs an allergist.

I came in with a long list of symptoms and complaints along with what I think might be the cause. I…read moreshared them with Dr. Bains and she kept talking over me, wouldn't listen to what I was trying to say, and talked to me like I was an idiot. She made a comment about not trusting "Dr. Google", which I found particularly offensive since I am a well-educated anatomy professor and am highly capable of researching my condition. She didn't address any of my concerns, and I'm not even confident that she was knowledgable about the conditions I was trying to discuss with her. I was also made to abstain from my medications for a week prior to the appointment (which was awful), and it turned out that it didn't even matter and I didn't have to do it. She didn't examine me in any way, answer any of my questions, or help at all. She was clearly in a hurry and trying to rush me out the door. Overall, it was a frustrating, defeating experience that reminded me of why I distrust the medical profession.

Dr Bains helped myself and my 4 year old son address our allergies. She was very patient with us…read moreand we are encouraged after our visit. Highly recommended.

I see others have given a one star as well and I totally agree. Actually 0 stars fit better. They…read morewere not helpful at all and never ever brought up getting to the root causes which was why I was there in the first place. The dietitian there was no help either. Also after a few visits, extensive bloodwork (which was the only positive thing) the doctor went over the results and then pushed their supplements on me which were very exspensive. I chose two supplements and dropped the rest of the list. After spending thousands of dollars on visits with absolutely no results I decide to not ever go back. Do your research deeply before choosing a functional or holistic doctor. There are great ones out there but CTW in my opinion only is not one of them.

Save yourself lots of money and don't go here. My original reason for going there was never…read moreaddressed. Dr. Elana Hart did nothing but charge me an absurd amount of money and have me purchase there supplements that when doing research the same ones could be obtained on Amazon for a fraction of the cost. Lesson learned. Sadly at an expense I could have done without.

Not sure what's up with the low star average here. I don't live in Raleigh any more but this was…read moremy all time favorite practice before I moved. Outstanding from top to bottom give it a chance. I was satisfied.

I have tried to call this office many times over the last year....maybe 40-60 times or more. I have…read moretried the front desk, the nurses' line, the billing/insurance line and, invariably, NO ONE ANSWERS THE PHONE. I have left many messages requesting a call back, and no one calls you back. Even the front desk does not answer the phone. The billing department never calls back, so if you have a billing or insurance question, you're out of luck. I finally got a nurse to call me back today...she was rude and told me to communicate through a portal which they never told me about. She made me feel stupid for trying to use the phone instead of some mysterious portal. So, I need allergy testing for allergy shots...how can an office not answer the phone so you can make an appointment? Amazing! After a year of utter frustration, I went to another practice. Don't go to this office!

In the shot clinic there is a nurse named Teresa who is friendly, caring ans genuine cares for her…read morepatients to make a positive experience. The office focuses on honesty and trust with their patients. The front staff are really helpful and friendly. I highly recommend this practice.

After visiting this location twice for asthma treatment I was still not having any help with my…read moresymptoms. I attempted to make another appointment to no avail. After several weeks I finally got in contact with them again - a gentleman named Srini - and was told I had an outstanding balance of almost $200, which I had never been notified of. After explaining I had no knowledge of this, but would be willing to pay, I was told they would take me to court. After attempting to call several times after, my partner was finally able to get through (they wouldn't answer from my number). They informed her that they had the wrong address on file (but had our phone number and email, just never used it). After the payment was completed my partner confirmed we would not "be seeing them in court" as they had threatened. Srini proceeded to tell my partner that I was a child and needed to grow up. He also informed my partner that he had "been doing this for a long time and isn't worried" that we were upset. He proceeded to tell my partner that I was childish and in the wrong (I understandably had gotten upset after being told we were going to court or collections over an amount I was trying to pay). Don't waste your money here. They simply want money and have no concept of customer service.

I can't recommend Dr. Aarons enough. In a team of doctors that my child sees, he is the…read moreprofessional that is always continuing to problem solve. The nurses that work with the doctors and those in the shot room have been kind and helpful.

The staff is really friendly and helpful. The shot clinic staff is also super friendly and sweet…read more We've enjoyed going here for a while now, and they're so gentle and patient with my 9yr old getting his shots.

Dr. McWilliams is an excellent doctor and very kind. She manages my immune deficiency. Always look…read moreforward to seeing her.

Service was absolutely abysmal and dangerous - review from an existing patient who will never…read morereturn. I have been an existing patient at Raleigh Capitol for a few years now. I have a rare genetic condition that affected the development of my ears (noted on file), so my ears are physically sensitive due to extreme scarring from multiple surgeries. This is to keep in mind when evaluating whether you would want to go to this office. The other Raleigh Capitol offices have been great...not this one. But the treatment I received was so poor that I cannot trust their offices with my hearing aids ever again. The women at the desk seemed completely unaware about how hearing aids function on a basic level to where it was frustrating. They did not seem to realize how ridiculous of an ask they were asking. I didn't do this, but I shouldn't have to divulge personal information about my health to make them understand I needed help. I was hoping this would be information that people working at a doctor's office would assume. I had an emergency and needed to get my hearing aid's tubing replaced because it broke in half. Anyone who has done this knows that this takes 5 minutes. Five minutes total to remove the tube, insert a new tube, measure the tube against the ear, and attach it to the hook of the hearing aid. I was told that this was not possible without dropping off the entirety of my hearing aid, including the hearing aid itself, and having it measured later (as in possibly days from when I would drop it off). Unlike what people may assume about the typical audiologist patient, I may have another hearing aid, but it doesn't help my hearing loss much at all. So I need this hearing aid. I don't know sign language and nobody in my life knows it. If I left, I wouldn't have been able to work. I had no other option. Also, unlike the typical audiologist patient, I'm not retired (no shame to the retirees reading this). I can't just leave work, drive 30 minutes, to spend the 3 minutes to have an ear tube measured against my ear, then drive back 30 minutes on such a short notice without significantly disrupting the workplace. It would be unfair to them. I had time before work, so I wanted that time to be utilized. I understand other patients exist, which is why I was willing to wait until that time opened up. Thankfully it did. I waited until the 5 minutes could be spent and thankfully got my ear mold, ear tube, and hook back. I believed I could finally hear in good quality and without pain. That was not the case. I don't know who exactly changed my ear tube. I saw a young tall brunette woman this time. But the only thing I do know is that you should absolutely never have an emergency situation under her care because it seems like she will be vindictive towards you and damage your things if you show up with an emergency situation. I went back to my car after the ordeal and began to feel pain in my ear canal. I took out my hearing aid and noticed a chip on the "nose" of the ear mold which goes inside the ear canal alongside the edge of the tube sticking out of the ear mold. It felt sharp and was hurting me. Did she stick the tube out from behind the ear mold and sharpen the ear tube enough to cut me? Probably not. But did she break my solid as a rock, non-rubber ear mold and cause a large crack traveling down the most "inside the ear" portion of it? Yes. I had to fix the sticking out piece by myself. However I need to find another office who can offer me a solution for my chipped and cracked ear mold. I don't want a piece to break off and lodge into my ear canal...I shudder at the thought of it. So all and all, if me showing up with an emergency situation was enough to annoy her to the point of doing such a half-hazard job that caused me pain later...thank God I did not give them my hearing aid. I spent a few thousand dollars on them. But this office does not care about the details. It's just a job. It's a money maker. Why put any more effort into it.

We arrived at the desk with 5 minutes to spare and instead of annoyance the team was welcoming…read more Our appointment was on time and the Physician spoke with my child, the patient. She was also welcoming of my daughter with special needs! Plus. She was great to get us right in to the audiologist and help us to rule out concerns. I had also had trouble with the forms and instead of being dismissive they laughed with me and understood. I'd highly recommend coming here!