1. Heather Harrison, MD

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    Scottsdale, AZ

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    Heather Harrison, MD

    5.0 (1 review)

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    9 months ago

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    DC Ranch Family Medicine & Aesthetics - MonaLisa Touch Laser Treatment Room

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    4.5(81 reviews)
    2.1 mi

    Beware: Doctors office canceled a prescription with no notice with less than a week of it left,…read moreonly found out from CVS. Apparently it's "office policy" that unless you shell out the $100 out of pocket at least yearly for a doctor's visit that takes less time to simply continue the prescription than waiting for the giggling with female employees to stop does, they cut you off won't even do a 1 month extension so you can actually make an appointment. ***A funny update: the day after I posted this negative review, the vindictive practice sent a letter stating I could no longer be their patient, as if I would have anyway. A word of sorely needed advice: less time hawking reviews online and getting bent out of shape for the poor job you did, more time acting ethically to the patients who pay far more than the 30 second visits are worth.

    I was a patient at this practice for a few years unfortunately and ultimately left with a very…read moredisappointing impression of how patients are treated when they raise concerns. From the beginning, I repeatedly requested to see the physician, Dr. Perez, for my primary care concerns. Despite multiple requests over several years, I was consistently scheduled with the Jen the PA instead UNLESS I wanted to invest in aesthetics treatments. Yah it's Scottsdale, but I'm here for my health, not my appearance. While I understand the role of physician assistants, I specifically wanted physician involvement in my care and was never able to obtain it. (I still don't have answers from last summer's outstanding health issue because they truly don't care about their patients health). I also experienced ongoing communication and billing issues with the extremely rude front staff. On more than one occasion, I was told coding corrections would be submitted to insurance and that I would receive updated itemized invoices. The invoices never arrived. When I called for updates, my voicemails frequently went unanswered. I later learned that at least one bill had been sent to an incorrect address. My final experience was the most concerning. I had recently recovered from Influenza B and was suffering from what was later believed to be Hand, Foot and Mouth Disease. I was in significant pain and visibly ill during my visit. As I was leaving, I was aggressively confronted about an outstanding $100 bill that I had previously called about and requested information on. When I attempted to explain that I had already been trying to resolve the billing issue, I was repeatedly interrupted, dismissed, and treated with hostility rather than professionalism and empathy. The girl rolled her eyes at me, shook her snubby pony tail at me looked like she wanted to hit me. I told her to just email me the itemized invoice and I'll pay it when I get home. That invoice also had an incorrect address on it. Go figure. The competence here is real high as you can see After sending a message through the patient portal about my experience to Jen, I finally received the first and only message from Dr. Perez himself. Unfortunately, instead of addressing the communication and billing concerns I raised, I was told that I seemed to "have a problem paying my bills" and was informed that I should seek care elsewhere. This was particularly surprising given that I have always paid my balances and had repeatedly attempted to obtain clarification before paying invoices that I had not received. It's not about the $100 invoice. I make way more than that by posting a 20 second tik tok, and I spend way more than that in 5 minutes on a round of drinks for friends. It's not the price, it's the principle. Healthcare is about more than diagnoses and referrals. It is also about communication, respect, and patient advocacy. In my experience, those areas were severely lacking here. I have since transferred my care to another physician and have received a level of attentiveness, kindness, and professionalism that confirms my concerns about my experience at this practice. Based on my experience, I will absolutely not recommend this office. For the record, Jen is nice and caring.. she doesn't belong there.

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    Arneyo Perez, MD & Raquel Perez, CLT

    Integrative Health Institute - Our attentive medical staff provides you with optimal service.

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    5.0(6 reviews)
    1.5 mi

    Dr. Glick has been my physician for the last ten years. Having worked in the concierge and…read morefunctional medicine fields for many years, I can say without hesitation that he is beyond outstanding. His ability to interpret laboratory testing and translate it into a usable action plan is stunning. The office is beautiful and a remarkable island away from the chaos of the healthcare system. I highly recommend him.

    I have to agree with the previous reviewers that Dr. Glick is THE best doctor that I have ever…read moreseen...and there have been a lot of them! If you have any kind of chronic problem that you haven't been able to figure out, he's the guy that can get to the bottom of it. I can say that with confidence because he's able to put together seemingly disparate pieces of information and ask questions that other doctors would never consider. He's not necessarily going to be able to come up with an answer fast, but he's not going to give up and will also help you figure out new questions to ask yourself about your health. Dr. Glick is a Doctor of Osteopathic Medicine (DO), certified in Functional Medicine that has a membership only practice. Here's what that means: Osteopathic doctors practice all areas of medicine but have special training in your body's musculoskeletal system. DO's focus on prevention and keep more up to date on advances in medical technology. Functional Medicine focuses on adding what the body is missing or lacking (nutrients, vitamins, hormones etc.) and removing what the body doesn't need via detoxification. In a way, it's another level of commitment to looking at the complexity of an individual and their health. Lastly, a Member's Only practice is where you pay to be a part of a practice up front or on a monthly basis. You might not be used to that idea, but first and foremost, Dr. Glick is committing to you as a patient. Secondly, you're not going to get a protocol with suggestions based on "what insurance will pay for." You're going to get a legitimate treatment plan that actually has a good chance of working. His office will bill insurance, but a lot of doctors will never tell you what the best plan of action is, they'll only offer what insurance will pay for, which is almost never the best first choice treatment. Whenever you're dealing with an illness that's a diagnosis of exclusion, you're going to need some patience. That's the only reason I've mentioned that getting well may take some time. Dr. Glick will spend enough time with you so that he really knows who you are, not just knows a few random facts about your life. Because he understands how you look at your life and how you think, he makes recommendations in a way that will make sense and be relevant to you. This is his true genius...understanding how to help you overcome the ways in which you may be sabotaging yourself from a health perspective, without realizing it (but he won't be in your face about it).

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    We are here for your best health.

    Heather Harrison, MD - familydr - Updated July 2026

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