I ABSOLUTELY LOVE this practice. The only downside is how far it is from where I live. The entire…read morestaff here is amazing and I love that they are now Direct Healthcare. They are changing the way going to the doctor is and really should be. You are never rushed when you go here. Yes!! You heard that correctly...not rushed. I go to Doctor Kathryn DiGiammarino and she is excellent. My favorite feature is that I can text them when I need something and always get a response during office hours. Highly recommend this practice for anyone who's needing a great doctor, and something outside of the ordinary.

We've been patients here for several years and, up until recently, have been pleased with the care…read moreand providers. In the last year or so, though, the care we've received has gone downhill fast, mostly due to the new NP's my wife and I have both seen. The previous doc, PA, and NP at Prevene we saw were all knowledgeable but also took the time to listen and do a proper assessment. More often than not, they also thought through root cause possibilities rather than simply looking for a band-aid to slap on via meds or overly simplistic advice. Our last few appointments with the new staff was full of interruptions and more talking than listening, telling me the same thing you could find online or in a book. We'll be looking for somewhere new.

Great staff , kind knowledgeable, caring . Highly recommended . Caring , organized , love to go…read morethere

I'm a physician myself, and my and my husband's primary care physician is Dr. Patchett at Mayo…read moreClinic Thunderbird Family Medicine. If you ask around the valley, you'll likely find that many physicians select Mayo for their care, and I think that speaks highly of both the medical knowledge and the professionalism of this group. Dr. Patchett is one of those old-school PCPs who spend time with their patients; I've never felt rushed during my visits with him. He also has an additional appointment with the Department of Integrative Medicine and focuses a lot on nutrition and exercise, which is great for preventing disease before it begins. If you have any sort of musculoskeletal pain as well, he practices osteopathic medicine and does manipulations, which my layperson husband described to me as "massage stretching." If you're looking for a new primary care physician and want to focus on wellness, definitely try to get in with Dr. Patchett!

I have been a patient of Dr. Ross for many years. We value him as a superb physician and…read moreindividual! His care quality is excellent along with his ability to diagnose any health issue that may present itself. His office and staff reflect his experience and are always working to be supportive. As our Family Doctor we have enormous respect for his ability to head down the correct path with our care plan. Dr. Ross is who we trust and always will. The type of care is that of a family Doctor who will make a referral if he feels it is warranted. Additionally Dr. Ross is not part of a massive group that is impersonal. He cares and that is why we trust him and will continue to to be his patient. Thank you Dr. Ross and your team. IEF

I really love how fast this office can get you in to see Dr. Ross. Dr. Ross is a very down to earth…read moreand easy person to talk to! He definitely cares about his patients and his staff! The assistants her are very friendly and so are the front desk staff. I came in with a rash on my hands and Dr Ross got me in and out very quickly and even called me to let me know my insurance was not going to cover the lotion he prescribed so he sent in an ointment they would cover. He is a very good primary care physician and I highly recommend him and his office!

First visit and love this doctor! He has a professional and serious, but sincere, way of giving it…read moreto me straight. I SO respect that in a doctor and he nails it! Thank you Dr. Sullivan!

I was traveling in Alaska/Yukon and forgot to pack my insulin. In Juneau I went to the Costco…read morepharmacy and contacted Sullivan's seeking an emergency refill... left three messages with no response and no call back. Then my pharmacy at home in Scottsdale called him to refill a prescription...never answered them. Totally unprofessional and irresponsible. I'm getting a new doctor...

Best care by Dr Motsch and the Grayhawk Team. All questions are answered and you never feel rushed…read more No double booked appointments so she's always on time.

I'm not a fan of Doctors or Hospitals or anything of that sort. But since I do get sick from time…read moreto time and need a quality doctor. THIS is the only place I will go. Ida Crocker is by far the best doctor that I have ever had. She takes her time and seems to truely care and is very thorough. I hope I don't get sick anytime soon, but if I do, I look forward to seeing her!

Beware: Doctors office canceled a prescription with no notice with less than a week of it left,…read moreonly found out from CVS. Apparently it's "office policy" that unless you shell out the $100 out of pocket at least yearly for a doctor's visit that takes less time to simply continue the prescription than waiting for the giggling with female employees to stop does, they cut you off won't even do a 1 month extension so you can actually make an appointment. ***A funny update: the day after I posted this negative review, the vindictive practice sent a letter stating I could no longer be their patient, as if I would have anyway. A word of sorely needed advice: less time hawking reviews online and getting bent out of shape for the poor job you did, more time acting ethically to the patients who pay far more than the 30 second visits are worth.

I was a patient at this practice for a few years unfortunately and ultimately left with a very…read moredisappointing impression of how patients are treated when they raise concerns. From the beginning, I repeatedly requested to see the physician, Dr. Perez, for my primary care concerns. Despite multiple requests over several years, I was consistently scheduled with the Jen the PA instead UNLESS I wanted to invest in aesthetics treatments. Yah it's Scottsdale, but I'm here for my health, not my appearance. While I understand the role of physician assistants, I specifically wanted physician involvement in my care and was never able to obtain it. (I still don't have answers from last summer's outstanding health issue because they truly don't care about their patients health). I also experienced ongoing communication and billing issues with the extremely rude front staff. On more than one occasion, I was told coding corrections would be submitted to insurance and that I would receive updated itemized invoices. The invoices never arrived. When I called for updates, my voicemails frequently went unanswered. I later learned that at least one bill had been sent to an incorrect address. My final experience was the most concerning. I had recently recovered from Influenza B and was suffering from what was later believed to be Hand, Foot and Mouth Disease. I was in significant pain and visibly ill during my visit. As I was leaving, I was aggressively confronted about an outstanding $100 bill that I had previously called about and requested information on. When I attempted to explain that I had already been trying to resolve the billing issue, I was repeatedly interrupted, dismissed, and treated with hostility rather than professionalism and empathy. The girl rolled her eyes at me, shook her snubby pony tail at me looked like she wanted to hit me. I told her to just email me the itemized invoice and I'll pay it when I get home. That invoice also had an incorrect address on it. Go figure. The competence here is real high as you can see After sending a message through the patient portal about my experience to Jen, I finally received the first and only message from Dr. Perez himself. Unfortunately, instead of addressing the communication and billing concerns I raised, I was told that I seemed to "have a problem paying my bills" and was informed that I should seek care elsewhere. This was particularly surprising given that I have always paid my balances and had repeatedly attempted to obtain clarification before paying invoices that I had not received. It's not about the $100 invoice. I make way more than that by posting a 20 second tik tok, and I spend way more than that in 5 minutes on a round of drinks for friends. It's not the price, it's the principle. Healthcare is about more than diagnoses and referrals. It is also about communication, respect, and patient advocacy. In my experience, those areas were severely lacking here. I have since transferred my care to another physician and have received a level of attentiveness, kindness, and professionalism that confirms my concerns about my experience at this practice. Based on my experience, I will absolutely not recommend this office. For the record, Jen is nice and caring.. she doesn't belong there.

Dr. Fereidouni and his staff at Aveon health are an amazing team taking care of your health care…read moreneeds in a very compassionate and supportive way. I highly recommend them to anyone in need is a competent PCP.

MILKING PATIENTS FOR MONEY - I went to establish care - I liked the PA I saw, but when I had a…read morequestion regarding the appt and meds so I could fill the RX (2 days after appt) they said I would have to have another appt. They won't even this VERY simple question answer in the portal. I have NEVER ever had a clinic or health care clinic do this. So I was not able to talk to the nurse or doc or fill my prescription. It was a waste of money to go here!

Since the "old" doctors left, this office is going down the toilet. It used to be a descent office,…read morewelcoming and effective. Since my former dr left (Dr Jennifer Smith) I wasn't able to see one of this new dr. I have been given 3 different ones in 5 months but could not see any. Not even one hour ago I still had hope to see a new one. Nobody told me that it was a video call. How can you do a video for a patient you never saw. It is amazingly ridiculous. Are these new drs willing to work or is it just a social status: I AM A DR..... Sorry but I have been myself a dr for many years in a different country: I was at the office in person, welcoming the patients (no need of an unsmiling and seemed to be bothered person) attentive to the patient and taking time to talk to them. The attitude I encountered in this office in the last months is surprising, shameful and unacceptable. It is so far from the Hippocratic Oath that I took, that these drs took. It is amazing but when back home I went to the portal and could not get into. It took a few minutes for this unsmiling and seemed to be bothered lady to take me out of the portal, meaning I cannot get my file to go to a new dr. This lady will have another visit from me because my file belongs to me. Please AVOID this office, but anyway I don't give a long time before this office disappears. It is a shame and embarrassing for the "old Drs", they had another view and value of the medicine. A pity that I cannot give 0 star; it is what they deserve. Dr Christine Colvin

I'm sad to write this.... Since Dr Davey retired (after 25+ years as my primary care physician, he…read morewas amazing, great listener and took care of not only me, but my parents as well) it seems like they pushed out those patients and not allowed them to transition to existing doctors. (again my personal opinion). After reading the comments on here, I'm seeing a pattern of long term patients being forced to find other forms of care. It's unfortunate that continuity of care is not being considered for those of us that dedicated years to this practice. I tried to make an appointment with Dr Henson (as its stated on the website that is accepting new patients) and I received a cancellation email with generic reasons why the appointment was cancelled. If the new MountainviewFP isn't taking care of of patients, why have a website, phone number, etc?

Dr. Nunez, and his excellent staff, have been extremely supportive. Dr. Nunez is very attentive,…read moreand most kind. I have been a patient there for 14 years. Grayhawk Medical has always been my primary care provider. I have no complaints or concerns about Dr Nunez or his staff.

My Son went to Dr Nunez on March 7, 2025 for his annual wellness check-up. He asked Dr Nunez for a…read moreDermatology referral and because of that one question, he was invoiced for an Office Visit and not his annual check-up. We now have an out of pocket fee of $77.00. It's not about the money, but the principal of changing the codes for his exam just to collect more money. I've had dozens of annual check-ups where you speak with your doctor on a variety of topics, not all related to the annual check-up. Not once was I ever charged a fee for the appointment. Horrible customer service. No wonder this guy has a 2.6 star review. My Son will be seeking a new Doctor.

Dr Doug has been my Dr. since I moved to the "Valley of the Sun" 16 years ago. His practice is…read moreefficient, professional and compassionate. His Patient Portal is designed for quick response times for our needs and his continuing education programs keep us up on how we can improve our health. Dr Doug Lakin saved my life recently, while helping me select a team of Specialists for my treatment. This is a Dr. I trust!

Amazing to find a doctor who listens and responds. He is extremely knowledgeable and responds to…read morequestions to his patients in a timely manner. Office staff responds during office hours, and you speak to a "real" person.