My previous review was for 1 star and I am changing it to 3 because he sent me a personal apology…read morefor my experience. Below is my original review. I guess everyone can have bad days or weeks. I did enjoy going to his office when I was younger and actually had braces. I had 3 sets of braces from Dr.Whitehead. I always wore my retainer but he had put them on me wayyy too young so my teeth weren't done moving even after they were taken off. I needed to get my permanent retainer fixed once in college and went to a local orthodontist who fixed it for free even though I wasn't his patient. Recently I went back to WO to have it fixed again and he was the most callous rude person I have encountered in a while. Did not speak to me even though my parents put thousands of dollars into my smile at his direction, started sanding the cement from the back of my teeth very carelessly to the extent I started crying and he didn't say a word to me. Then he charged me $150 and the cement is too thick on one side. Not to mention I am still experiencing severe sensitivity since my visit. I am so disappointed in him and this office

Do not go to this orthodontist. I went in for a consult and explained I clench and have tmj and…read moreneeded a guard to hold my teeth and protect my teeth. The guards they gave me caused extreme pain because they clearly either don't listen or don't know what they are doing. Susan the office manager tells me she sympathizes but it's not their problem. Now I have spent 1500 dollars trying to alleviate the pain and discomfort they caused. My wife had braces there as well and he was going to take them off prior to a space being closed up. Mr whitehead and his staff have little care about their patients clearly. Go to Dr Boyd and get treated better but stay clear of this office. I don't ever wrote reviews but after my dealing with this office I was inspired too.

Professional and friendly staff...short wait and they explain everything well. They give multiple…read moreoptions for payment plans as well. Prices reasonable and have the latest technology available in the office.

Absolutely love the staff! Dr P is amazing, I truly enjoy coming back every six weeks, everyone is…read moreso sweet and takes such great care of my two sons.

Extremely friendly staff and the doctor was very informative. Everyone worked to assure my son…read morethat all of his concerns would be addressed in time.

Thanks to Davis Orthodontist in Columbia SC for my fast braces with Invisalign and they have braces…read morefor teenagers and kids braces! Ed is super fun and did an amazing job for me and my daughter. http://www.dobraces.com/

I had a wire on my permanent retainer break. As a new patient, they were able to get me in within a…read morecouple days. My appointment started a bit later than scheduled, but I was in and out within 30 minutes. Good service and a friendly staff.

Dr. Pitner did a great job in explaining all of the options for braces. They also offer finance…read moreplans for those who cannot pay the full amount up front, which really helped me out. The follow up service is great!

From the owner: Welcome to the orthodontic practice of Dr. Leslie Pitner with offices in Columbia and Chapin, SC…read more Our goal is to provide our patients the best service and orthodontic treatment available, including Invisalign, Traditional Braces and Lingual Braces. We aim to give our patients a beautiful smile to enjoy for a lifetime.

Got Braces on when I was underage and now I'm 20 years old and I still have them and they are…read moredestroying my teeth but this business doesn't give a crap about your dental needs, they just want your money. My teeth are ruined. I dare not even smile anymore because that how bad it's gotten because of their neglect. The receptionists are rude and don't expect an appointment because they will cancel it less than 24hrs before hand because the orthodontist "wants to leave early". No other orthodontist wants to remove their mess of metal from my teeth either because of "liability issues" Everyone who works here belongs in pit of cow dung. They're all so unprofessional and they don't give a damn about messing up your schedule or teeth.

My Son has been dealing with this place for years Due to unforeseen events and circumstances that…read moreprevented him from making appts They are holding him reaponsible for a $400 braces removal fee He is in terrible pain from these braces Causing. Fevers and need an emergency removal. My next step is to take my Son to the Hospital and let them know that the White Brown Smiles refuses to remove his braces without a $400 fee. Next will be to seek a civil court suit through his Health of these Braces being neglected by this dentist office who has fully charged me towards my Credit of these Braces. Who has a $400 missed appt fees as an current client. I nees to call better business bereau on this office.

Extremely negligent and unprofessional office staff. I had a scheduled appointment for my daughters…read moreand though I did not have to call to confirm, I did. I spoke with the front office staff personally and confirmed through a phone call and text message. Now when I went into my scheduled appointment today, after they had already started my oldest daughter's appointment, they then decided to check my insurance. Now I had just started a new job that actually offers insurance but the new insurance hasn't crossed over yet, however I did not know this...until the middle of my daughter's appointment when the front office staff informed me in front of the whole building. This is very poor customer service and not the proper way for a business to be run. UPDATE: After accepting Mellissa's offer to correct her office staff's mistakes, she rescheduled my daughters appointments for April the 9th and told me she would text me back with a confirmation. This morning I received a voicemail asking to call Melissa back to which I did and she responded by cancelling my daughters appointments. Singh, Melissa, and his staff do not take accountability for their mistakes and they have very poor customer service as I have stated previously.

Dr. Singh is the best pediatrician we have ever used. Him and his staff are excellent!read more

I absolutely LOVE Dr. Pitner and her staff!!! Staff is very friendly and professional. She is very…read morethorough.

From the owner: Pitner Downtown specializes in Orhodontics for Adults.read more