Jon and Marvin are the best in the business. They guided me through the whole process of creating…read morethe perfect ring which worked out -she said yes. Why do people still go to big box stores?

I was shopping for my daughter's 26th birthday gift. The selection, quality, price and sales…read moreassociates were all 1st class! We purchased a Marvin Special Bracelet that was so beautiful. When we brought it in to be shortened they helped us turn the extra diamond and gold into a matching ring to go with the bracelet! My daughter was so happy and is getting compliments daily on both the bracelet and matching ring! Thank you Jon, Betty and Shirley for making Sarah's birthday a huge success!

I have been coming to Sanlejur for years and absolutely LOVE them! I got my first permanent…read morebracelet by them a few years ago and that is when the addiction began! I have 4 permanent bracelets, 1 permanent necklace and a hand chain all by them. I get SO many compliments on my hand chain and tell everyone to come here because the jewelry is so high quality and lasts so long! Highly, highly recommend.

If you're looking for permanent jewelry check out Sanlejur at Balboa Island! This is 2.5 years…read morelater and still going strong! Very dainty and pretty, perfect for everyday and adds just enough shine.

If you're thinking twice about getting permanent jewelry, Balboa Gold is THE place to go. Sweet…read moreowner (Savannah), great prices, a beautiful selection of pieces, informative service, responsive communication... literally all of the above. **Walk in's accepted** Pro tip: Go inside the market and you'll find Balboa Gold to the right of Sunright Tea Studio. If you're still confused like I was, feel free to call Savannah, she is VERY responsive. I'm an anklet girly, and it's the one piece of jewelry I never take off, so I figured I might as well make it permanent. SELECTION: 10/10 Whether you're a gold, silver, or mixed metals person, Savannah has it all. Her selection of chains and pendants is so cute, with a beautiful mix of dainty and statement pieces. There was so much variety to choose from, it was seriously eye candy for me! She also offers both permanent and non-permanent jewelry, so if you're not quite ready to commit, you can still get a beautiful piece without making it permanent. SERVICE: 10/10 Savannah is such a sweet, kind gem! My first impression was from calling her three different times, and every single time she was patient, friendly, and incredibly responsive. When I met her in person for my appointment, she was just as wonderful and so informative throughout the entire process. I especially appreciated that she asked for my opinion on the anklet length and made sure I was comfortable with the fit before permanently welding it. She never rushed me into making a decision. She was easy to talk to, kept great conversation, didn't judge my dry-looking ankle hahaha, and made me feel comfortable from start to finish. The process was quicker than I thought as well but not in a way where it was rushed or poor quality. VALUE: 10/10 I got a 14K gold anklet with a pattern that looks like tiny little infinity symbols. It was $65 plus $5 tax, making it $70 total. Personally, I think that's a great price. Savannah also explained that the jewelry is TSA-friendly, doesn't tarnish, and if I ever need to remove it, I can carefully cut it at one of the links (you'll be able to tell and see it, it's a circle piece) with proper jewelry cutters. Then I can take it to a local jeweler, who should be able to reconnect it. Overall, I had such a great experience and would absolutely recommend Balboa Gold if you're considering permanent jewelry. Whether it's your first piece or you're adding to your collection, Savannah makes the entire experience feel easy, comfortable, and exciting.

I planned a cute little outing for my mother to make charm bracelets at Balboa Gold, which is…read morelocated inside the SoCo shopping area. They have a small selection of gold charms and an even smaller selection of silver charms. We walked in mid-afternoon on a Saturday, and it was empty. It was so peaceful digging through charms to build a bracelet. The biggest flaw is that they have a very limited selection of bracelet and necklace options to choose from. We ended up selecting a bracelet and a bag charm. Not sure the value for everything is the best, as it ended up being quite pricey for two charm bracelets. Overall, a charming space and such a fun time. I recommend checking it out!

I brought in a ring to resize. The stones fell out and they couldn't fix it. They sent it out for…read morerepair. 5 weeks later, I got it back and two days later, the stones fell out. $1,100 for the ring and it is ruined. They never called to update on the status. Worst customer service.

Amazing service and craftsmanship. They repaired my bracelet perfectly and made the whole process…read moreeasy and professional. Super friendly staff and great attention to detail. Highly recommend!

Our rep, Rama, was incredibly helpful and patient. She took her time to source and find diamonds…read morethat were within the specs, which we really appreciated, but the price didn't fit my boyfriend's criteria, which we discovered after seeing the first few diamonds. Rama was very understanding about the situation and told us that she would look for more diamonds for us to look at. We didn't end up procuring a diamond from Brax since we found a more ideal option from Brilliant Earth, but would definitely recommend for others to check this spot out. Also, some other positives to consider: they can turn around a CAD design on a custom setting within 72 hrs. Rama nailed it on the design on the first go, which was very impressive. Check out Brax if you're in the market for diamonds or an engagement ring.

A place you can trust!…read more I came here for a jewelry repair on my engagement band. From the time I came in and discussed my jewelry repair needs the staff was so friendly. I worked with Christie and she did an excellent job telling me what to expect each step of the way. It only took one day for them to repair a stone that fell out and everything looked perfect! I'm excited to come back to do shopping next time.

This is Fashion Islands hidden gem. It's a very eclectic and charming boutique…read more The staff is always welcoming and attentive. They have a nice variety of dresses, sweaters, pants, pajamas and leisure wear. They have accessories as well as amazing smelling candles. I've shopped here a few times and today I was lucky enough to run into the owner while shopping. She is super personable and went above and beyond, offering water and styling a look with me. I bought a super cute jumpsuit and a bralette. I've also gotten super comfortable pants and a cute crop top in the past. I look forward to continuing to shop here, supporting a female run business!

TOP-NOTCH! Came in to make a return and Lexie was so sweet and helpful. Took time to help me make a…read morenew purchase and I couldn't be happier.

Had a very negative experience here. I came to get an item consigned…read more First immediate red flag was them asking how much I wanted versus how much they think it could move on the open market. They looked at my piece and said it was worth about $200-$500 for the stone (which was GIA certified with documented origin) plus scrap value for the setting. The process didn't feel transparent. An explanation was given for their valuation, but it didn't align with the certification or current market pricing. I took it to another market participant who valued the stone only (not including setting) for over $6,000 dollars. If you are interested on a consignment or sale option, I would highly recommend getting multiple opinions on pricing before settling on an option especially if you are not familiar with pricing of precious stones. 2 star for good location and decent parking.

Ok let's see...this insulting experience with CDM was so bad, I'm not sure where to start. 1) First…read moreoff, I'm traveling and so I emailed Jules on 7/10 through his online comment form to find out about consigning 2 luxury pendants, from Antonini Milano (limited-run, couture finely crafted pieces from this meticulous Italian jeweler who has been crafting fine Italian jewelry since 1919- many stars love the brand-and my sister and I met him personally in Ohio at the jeweler we frequented) gave him the appraised value and asked if I could send my partner in to show them to him. He agreed. My partner took them in, and out of the gate, Jules insulted the appraiser from Dana Point, indicating he must have made a mistake on his appraisal because these items could not be worth that much. Mind you they were gifts to me from my sister purchased at a very high end jeweler in Ohio several years ago. Jules offered $1000 for the smaller piece and $2000 for the larger pendant and recorded it in his book. After this initial visit, is when the bottom fell out of the communication process. Jules told my partner that he was going to email me that day, which he didn't. Out of at least 6 additional emails I sent between 7/10 and 8/14, I received no additional response from this jeweler to any of the questions I had, and he lied to me telling me he didn't get any of them. The only response I did get, was on the next visit to Jules by my partner to sell the smaller pendant, to which Jules reneged on the initial pricing offer he had made, even though it was written down in his book, again insulting the appraiser and pretty much treating my partner in way that raised many eyebrows and questions as to whether or not he was being discriminated against due to being an older African American man. Jules treated both of us like we didn't know what we were talking about each time and was quite insulting. He asked me to email my DL to him to complete the transaction, and I replied, this is the same email address I've been sending emails to, but I bet you'll get this one. Of course he did. He also would not honor the $2000 price he quoted originally on the larger piece, instead quoting $1621. So I held off-- and he repeatedly said we didn't know what we were talking about regarding either piece. Now a day ago, on 8/20, because Jules had quoted such a good price on the larger pendant, we tried once again, despite the initial humiliation, to see if he would be a man of his word and give us the $1621 he had quoted the 2nd time on the larger piece. He again insulted my partner, this time offering only $960. He also insulted the appraiser from Dana Point again, and this time the actual jeweler himself - (jeweler to the stars who has been in business since 1919) saying that the certification I got for the pendant, directly from Antonini Milano, was wrong and said they must not have sold me that exact piece, and that even Antonini didn't get the carat count on the diamonds correct.) Again, knowing where the item was purchased, having met Antonini himself, and now knowing first hand from my partner how Jules insulted everyone involved as well as this beautiful piece of jewelry that I had such a fondness for, was too much for me not to come write this lengthy review. If you are caucasian or wealthy, your experience may be different, but we were treated in humiliating fashion each time. The only reason my partner returned was upon agreement with me to see if Jules would honor the pricing he'd quoted and documented. Jules is not a man of his word, his integrity is questionable and he may also not enjoy working with you if you are not of a certain color persuasion. This was our experience. Never again.

LOVE Caitlyn Minimalist! I have ordered from this shop online for custom pieces before it was a…read morebrick & mortar so I was so excited to see them at Fashion Island. The designs are SO gorgeous. Simple, elegant, and unique. Prices are actually super reasonable for such great quality. The store is well organized and the staff were really nice. Highly recommend!

i absolutely love caitlyn minimalist jewelry! been a fan since their etsy days. the jewelry makes…read morefor great gifts for any occasion. good customer service and the store's decor and design is perfection! i stopped in here to check out a ring in person. they didnt have it this store, but i saw some other pieces ill be ordering online. i really like how you can customize pieces as well, making it truly one of a kind! prices are reasonable and affordable. parking: located over by macy's . plenty of parking!