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    Heaven Sent Child Care

    5.0 (1 review)
    Open 6:00 am - 12:00 AM (Next day)

    Services - Heaven Sent Child Care

    Multiple children care

    Single child care

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    6 years ago

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    Chickahominy Family YMCA

    Chickahominy Family YMCA

    (6 reviews)

    Staff was extremely unhelpful. I went over there to swim, and I was told that because the class was…read morescheduled even though there was two people in the pool I was unable to use a lap plane. No one would even attempt to make an exception. The place is nasty, dirty anyway.

    I have a membership based out of the Chesapeake peninsula, but when I came here to use my…read moremembership Miss Sandra told me that she couldn't find it in the system. She said that the system was out of date and doesn't always work. She then asked me for the phone number to the YMCA where my account came from so that she could call them, but obviously I don't know what it is. How often does someone call a YMCA and I'm pretty sure it is her job to have those phone numbers herself? Miss Sandra then looked at me as if I was a liar who was just trying to sneak into her facility and didn't want to call for herself. I know for a fact that my membership is valid, because I just got a new tag from a different branch three days prior. Since this incident, I have been to three different YMCAs and my membership has worked at all three with no problems. In fact, I went to a branch in downtown Richmond after I was denied from this location, and the wonderful woman working the front desk helped make sure that my membership would work at all locations within 5 minutes. Not only did this kind woman help me, she did it with a smile on her face. She was happy to help. On the other hand, Miss Sandra was the opposite. She wasn't willing to help or do her job to ensure that I could use the facility, but instead looked at me as if I was lying straight to her face. I really didn't appreciate that as I am sure that nobody does. I didn't bother to argue with her, because frankly I do not care. I am more than happy to visit any other location where the management has an ounce of respect for the people that pay to use these facilities and are happy to do their job. Needless to say, I will not be going back there because of Miss Sandra and simply the fact that there are better YMCAs within a 15 minute drive.

    Heaven Sent Child Care - childcare - Updated July 2026

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