Front desk needs some customer service remedial training on tone of voice and verbiage. I was…read moretold by her I was out of line by and bothering her by asking for an update about no pool guard after waiting for over 30 minutes. I was told she can't help me, there is no information, and that I was told when I came in to have coffee or leave because of the situation. Sad that there obviously is no guard back up system in place and now almost an hour later no one. I waited because of the timing of the rest of my day. This also is my second visit. And most likely my last. I can see why this gym seems under populated with guests.

Old facility. Small workout area. Limited class spaces. Feels like everyone is on top of everyone…read moreelse. Not a horrible gym, but could use some love.

Love its location but when school is closed it's over crowed with children ...the gym is not always…read moreavailable for basketball ....dont really like the location of the steam room and its co-Ed's deal...the men locker rooms needs an up grade.....

The Shady Grove YMCA is a pillar of this community. It is an excellent place for people of all ages…read moreto become better, healthier versions of themselves. Their childcare services are great for parents, and their youth sports programming is fantastic. They offer all different kinds of ways for you and your kid to be engaged.

*Parents with children with special needs - PLEASE READ!…read more My son was diagnosed with ADHD/Autism two weeks before I registered for camp at the Tuckahoe YMCA. He's very high functioning and has been in the school setting since pre-k. I let them know prior to registering about his IEP plan and some accommodations we have in place. They made it seem like everything was okay! June 2nd was the first day of camp. Why did they politely kick my child out the program? First we talked about doing half days because it was a new environment but when I went to pick him up they basically said let's go ahead & issue a refund! I'm so frustrated but also understand all of the children's safety is the biggest priority! I think the most heartbreaking thing is they didn't give my child a chance to adapt to the environment or modify the camp schedule. They immediately decided they didn't want to work with him. I say this to say don't waste your time sending your children here for summer camp if they have any type of special needs. They will not work with them AT ALL! They didn't give my child any time to adjust. I'm disgusted with this location & the staff here.

Wasn't really homme...very quiet....the workout machines were a little old and the tract is made…read moreof wood....i did like the locker rooms for the men..

I love this gym!!! The weight room and machine rooms are always clean and organized. You can view…read morehow many people are currently checked in online, so it's super easy to plan a visit during non-busy times. The pool, sauna, and courts are currently undergoing renovation, but I am so stoked for those to open back up because of how much I enjoy the rest of the gym. Also... my favorite part is that they have several FREE parking lots around the gym, which is a huge win for a downtown spot!

The YMCA is more than a gym. It is a community. And the staff at the Downtown YMCA make everyone…read morefeel welcome. Gyms can often emulate off toxicity or exclusivity, but the staff at the YMCA make sure that is not the case. They take care of the members and the equipment. Constantly seeking new ideas and spaces for engaging members in healthy living. I always feel at home at the YMCA.

The staff is incredibly friendly and professional! This smaller YMCA is clean and boasts a…read morefriendly atmosphere. A true neighborhood gym where all are welcome.

Great Family environment! Staff always pleasant and has the feel that everyone knows each other…read more The only reason it's lacking the 5th star is because i's small and lacking equipment and of course has no pool. But, this place does have lots of exercise classes and great for a quick workout.

It's not just what a community center has physically but also the staff that make it. And the staff…read moreat Weinstein JCC are amazing, I've been going on and off for years and recently my youngest with a specific need joined. In the past it's been a challenge to deal with but the staff here took it in stride without batting an eyelid. I've always felt welcomed with a smile and remembered and I'm glad my youngest can experience the same.

I love you JCC but maintenance on the sauna/steam room and whirlpool should not take weeks to…read moremonth's to repair?? This has been a consistent pattern in the past and currently going on weeks with no sauna and a broken whirlpool. We members pay a lot of money in this economy. Repairs taking this long is unacceptable. The hot tub is constantly going out of order, but it is not mentioned to members. DO BETTER JCC!!! No timelines for members? Who is repairing the hot tub, sauna/steam room? Are you flying in a specialist for overseas to do maintenance? There should be updates and a quantifiable timeline provided to members. Please do better for your members!!!!!! Mr. Campbell

Just started personal training here with Michael Bashista, and wanted to say that the gym has a…read morereally good vibe and atmosphere! Tons of experience and expertise, and patience, for sure! I am trying to lose weight, and Michael and the other trainers are exceptionally kind and thorough. The gym has a lot of natural light and is very clean. I would recommend this to anyone looking for a quiet place to work out and get back to yourself.