Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.

Thank you. I appreciate how fast and detailed the process was for cleaning my house. Will…read moredefinitely ask for their services each month. Thanks ladies! Amazing job

Reached out to Emel'y after being referred to another housekeeper and feeling we were taken…read moreadvantage of price wise then hassled for it very unprofessionally. She offered a quote upfront which was very reasonable and came with a young man who was very respectful and they do the job very quickly! Almost too quickly in my eyes but they're effective! Had a miscommunication because of language barrier about the bedding but once we used translator to hash it out all was well! They do a lovely job!

Outstanding cleaning service! Their attention to detail is amazing. They are always prompt in…read morereturning calls requesting my dates & times needs and usually, 100% close to the times I need My home smells clean & fresh without using heavy perfume cleaning products. which is a plus for me as I am sensitive to overly perfumed products that aggravate my allergies. Staff is very professional. Great experience! i'm very .

Sparkling clean and very efficient. Super nice and profit to boot. I will plan to have them come…read moreoften.

Quality service! Needed their help with yard work and mowing. They did an excellent job, cleaning…read moreout our flower beds over growth, trimming our hedges, edging and mowing. It looks great now.

Derek and Alexis are great people. We just moved here and needed our Christmas lights up. They…read moreprovided the best customer service, made the process super easy and our lights look amazing. I highly recommend!

Received some estimates to have my friend's home cleaned for her upcoming baby shower. Found that…read morewhile many could provide an impressive looking estimate, only Maid in Texas had the customer service and reviews to back it up. Scheduled with Russell and it was as easy as ordering services online. Kirsten arrived promptly when they said she would and did an amazing job. My friend just called to say how incredible everything looks and that she is so happy. Job done excellently!

I wouldn't recommend their service. I scheduled three hours for them to clean three bathrooms and…read morethe kitchen. The cleaner arrived without her supplies and had to leave to get them, which wasted a lot of time. In the end, she only cleaned the kitchen and two bathrooms, and she wasn't able to finish the third bathroom. She also didn't sweep or mop the floors in the kitchen or bathrooms, and she used my kitchen sink to wash her dirty tools. Overall, it was a very bad experience, and I would not recommend this company to anyone.

Best cleaning service. Really gets the job done correctly. The house was so fresh-smelling and…read moresparkling. Met my expectations 100% Great price for the value.

Please make sure to get a Secured and Approved time window for service to be rendered…read more I had to cancel because they could only send 2 cleaners, after 2pm, and I expected services to start by 10am. Small businesses get a lot of my patronage. I regret that I didn't get the service I wanted today.

This is the first time I used Tidyex Home Services for my home in Prosper, TX and such a GREAT…read moreexperience. Kay did a wonderful job and did not rush anything but ensured the cleaning was perfect. Most definitely recommend!

Very prompt response time, quick booking availability and the work was well done. I took the deep…read morecleaning service and was happy with the results. I would definitely book again.

They went out on a very short notice and accommodated our needs. Quick and thorough. Will be using…read moreagain.

They do an amazing job. Incredible team. They will clean with detail all specified areas and change…read moresheets if wanted. They are focused and professional.

Super fabulous job. The ladies were very thorough and the prices were very reasonable. Office…read morestaff and owner were very nice to work with as well.

We loved the cleaning services Cinderella Housekeeping provided us for a variety of reasons. They…read morehelped our family with a one time "spring" cleaning of a large home which had not been cleaned well in a very long time. The owner was very professional as was her assistant. The communication was excellent, with text message reminders and prompt response to calls and questions. The cleaning staff we had was so kind, thorough, and honest - and in our house over the course of three days. It was a huge job, and a service they provided for us outside of their ordinary services, just when our family needed it most. The house looks fabulous now. We highly recommend Cinderella.