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    Heaven's Best Carpet Cleaning

    3.0 (2 reviews)
    Open 6:00 am - 5:30 AM (Next day)

    Services - Heaven's Best Carpet Cleaning

    Deep cleaning

    Carpet cleaning

    Rug cleaning

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    Stanley Steemer

    Stanley Steemer

    (15 reviews)

    I spoke with someone on the call center that quoted $165 for my dryer vent to be cleaned. They…read morewere supposed to confirm with the office that they could go to the third floor and the price. Then the price increased to $200. I spoke with Matt, he scheduled my appointment for today between 12-5 pm. The technician arrived @ 10:40 am. This would normally be fine; however, I had another appointment to get to prior to them coming. They told me I had to reschedule. SO UNPROFESSIONAL!!! & Robin is unreasonable and unprofessional. They ruined my day because I kept the day open for them to be here. Now i can't use the dryer until it is cleaned. They should have made it a point to send the technician back at a later time today.

    We had our carpets cleaned which worked out well, but we were also convinced to buy a doormat for…read morean additional $30. They didn't haven't doormat we wanted on the truck (gray), so they told me it would be dropped off the next day. Fast forward a week (we all have things to do and get busy) and there is no doormat and not a peep from them. I called to find out what happened and was told I would be called that day or the next. No phone call received. Then I called again and was told the doormat would be delivered today. Well, today has come and gone and still no doormat. I just called for the third time and am now told it will be delivered tomorrow. We will see, but I am doubtful. It's a shame you are not able to contact the local office directly, but instead have to talk with folks in a centralized scheduling office. This is now a matter of principle. If you are going to sell something, then deliver on your commitment or don't bother selling it to me at all. I'm very disappointed in the lack of professionalism and follow up. ~~~~~~~~~~~~~~~ UPDATE - 12/23/2021 Thank you Darryl, I finally received my doormat. I would like you to contact me regarding another concern. Thank you and I look forward to hearing from you.

    Cahill's Carpet & Upholstery Cleaning

    Cahill's Carpet & Upholstery Cleaning

    (33 reviews)

    Three bedroom carpet cleaning. Very friendly service. They explained everything ahead of work done…read more Careful around my dog, walls, etc. Repeat customer.

    Stay away at all costs - they caused 5 figures of damage to my house and ghosted me. We paid cash…read moreso have no recourse. The manager Jared is evil, evil, evil. I paid a ton of money for them to come clean my carpets and clean my vents. The techs dumped so much water on the carpets that the entire second floor smelled like dead animals and water ended up leaking into the first floor, causing enough damage that I have to redo my dining room. They also ruined a piece of furniture that was nailed into the wall when they pulled it away to clean the vent behind it. We saw them do it and called them out on it, and the company later refused to pay for the broken furniture. I didn't see that coming for a company with so many good reviews. Lot of excuses on the water damage - they blamed the water damage on the roof, so I had a roofer come check out the roof who said it wasn't the roof. They blamed it on the HVAC so I had an HVAC tech come check out the HVAC unit who said it wasn't the hvac unit. They had a water specialist come who said he couldn't say with certainty that it was from the carpet cleaning, but it could have been from the carpets. When we spoke to the water damage specialist, he said it likely came from the carpet cleaning. So unprofessional. They have completely ghosted us. I've called and texted Jared multiple times asking for him to connect me with the owner, and he ignores me. Complete ghosting. My bad for trusting these scam artists with my house. In response to Bills response below - I have an email chain asking for the photos where Jared says no. The report also was done several days after the damage was done and we had dehumidifiers and fans going full time to dry the carpet. Additionally, the report says the water damage was from a, " isolated water event rather than an active exterior or plumbing leak." We had our home inspection Wednesday and there was no water damage going down the wall into the dining room. Your team came Thursday. Then the damage was visible...

    Heaven's Best Carpet Cleaning - homecleaning - Updated September 2026

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