Called back with in the hour. Was at the house with in an…read morehour after phone call. Explained everything he was doing to my husband. To his time checking everything. Then came to me and explained everything. Was professional in answering my questions. Price was less than I thought it would be.

Great service. Steve and other technicians were so great, knowledgeable and professional. Had an…read more"emergency" and they provided great service.

We called WK to eval an AC unit which was not working. I was advised to turn the unit off in case…read morethe coils were frozen so the tech could work with the coil if necessary. I followed their advice. When the tech got to my house about an hour later, the ice had melted and dripped onto the furnace. The tech said my FURNACE was ruined and I needed a new 8k one! He took pix of the water and said "the whole thing is rusted" ( How does something rust in an hour??) Now our furnace was only a year old- under warranty- and we needed to get a second opinion. We called another company who fixed the problem for $100 and a new thermostat for $30. The second company said although there was a little water it did not cause the problem. Water had nothing to do with the problem. Problem was that my thermostat was not communicating well with the system. We also needed a new "board." This was under warranty. The entire system is working perfectly. WK is charging us $180 for the service call! We have received emails asking when we will go forward with the replacement!!!! We called WK today and spoke with the service manager who stood by WK's very incorrect evaluation. We feel that our reasonable complaint fell on deaf ears. WK was full of excuses. Watch out!!!!! NEVER AGAIN!!!!!!! We will pay their bill but with protest.

I called WK Mechanical to fix and possibly relocate my AC unit, which was in a hard-to-reach spot…read more Instead of diagnosing the issue, their tech spent less than 30 seconds looking at it, then called his supervisor John on speakerphone--caught on security camera--discussing how to push me into buying a brand-new system. Despite my clear request for a repair or relocation (with photos and context provided in advance), they assumed I'd agree to a full replacement just because other companies had turned the job down. There was no real inspection, no testing, and spending less than 30 seconds just visually inspecting it. They were CAUGHT ON CAMERA discussing my predicament and stated because other companies said no, they were willing to bet i would go for a new system. I made it clear this was urgent--I have a newborn at home and need working AC for health and safety reasons. They ignored that completely and treated it like a sales opportunity. I've since confirmed with other HVAC pros and the manufacturer that the unit could have been repaired. WK Mechanical didn't come to help--they came to profit. Unethical, unprofessional, and caught on video. Avoid this company at all costs.

Their staff is friendly! They were honest and to the points. I would work with them again.read more

Jim came out today to service my boiler, and I couldn't be happier with the experience. He was…read morepatient, kind, professional, and courteous throughout the entire visit. He also made sure everything was clean and tidy before he left. I highly recommend Jim if you need boiler service or any of the other services that Carpenter & Smith provides. Excellent customer service from start to finish!

Had very little input on problem…read more Didn't say anything about a price to look at problem for 15 minutes Till he was leaving

Amazing response time to clients needs, very knowledgeable, and a good value for the services.read more

Lou is great. He accommodated our schedule, diagnosed and fixed the issue quickly, and charged a…read morefair price. Everything was upfront, fair, transparent, honest etc. I can't recommend him highly enough

We called Lions for an estimate to replace our heating system. Luis was responsive, professional,…read moreknowledgeable and helpful. We decided to go with another company through no fault of theirs. I would highly recommend getting a quote from them.

We needed an HVAC contractor to look at pool heater. They were responsive and professional from…read moreinitial contact to finish. Nice man, I believe was the owner, George, came as scheduled and with a few minutes determined why it wasn't working and rectified the flow issue and it's fixed. Price extremely reasonable as well. I highly recommend them for all your HVAC and plumbing needs ! Everyone I dealt with very nice and professional!

Orange County Mechanical is officially the only company I will ever use! Heather in the office was…read moreprofessional, nice, and incredibly quick to get me on the schedule. I really appreciated that my technician, Ed, called to inform me he was on his way and arrived exactly on time. Ed cleaned out my dryer vent and took care of some other plumbing work, leaving my home completely neat and clean.Their pricing is fair and reasonable, but what really stands out is their expertise. Ed is highly educated and actually knows what he is doing compared to other companies I've used over the years. I highly recommend this team!"

I asked my chimney sweep - Pete's Chimney & More - if they would install a wood burning fireplace…read morefor me. They referred me to Ed O'Hara of Orange County Mechanical. I live in Rockland County. Ed assured me my location was no problem. I have a wood burning fireplace in the center of my home serving as a true hearth since the house was built in 1949. As with any other open fireplace, it provided direct radiant heat to anybody in font of it while drawing cold outside air into the house diminishing the net effectiveness so much that I doubt the thing helped to heat my house. I decided it was time to spend the money to upgrade to a wood burning fireplace insert to maintain the option of enjoying a nice fire and augment the cast iron baseboard hydronic natural gas-fired heating system we have. Ed came down, took measurements and discussed my options. The prices he quoted were about $2,000 more than I anticipated so I pursued other contractors. GUESS WHAT! The prices from the others were significantly higher than Orange County Mechanical's despite my seeking to do this during the summer. Ed graciously took me back. I decided on the unit to be installed, scheduled the work and gave Ed a deposit. Ed arrived on time on the agreed date bringing a solidly experienced team. They got the work done efficiently. BIG PLUS+ They made sure to clean up every last bit before leaving with my thanks. The unit enhanced the appearance of the fireplace so much I decided to cover the previous brick with granite from Barocco Granite. This thing is tremendously efficient while still providing plenty of enjoyable firelight. Fireplace inserts are a great choice for fireplaces. Orange County Mechanical is the best choice for obtaining and installing one.

Straight Up Plumbing (formally Gattuso Plumbing) is a wonderful family-owned business serving…read moremainly the Pine Bush area, including Middletown, Newburgh, and others. I just recently had them put in a new water tank and replace a sink p-trap and trap arm that were in dire need of repair. Amy, who works in the office and takes the calls, is always friendly, professional and courteous. Will was on time, diligent and did a neat, excellent job. I had to give them a ring a day later because one of the pipes drawing water into the home had become slightly dislodged. Will came right out on moment's notice (on a weekend morning when the office is usually closed, no less) to tighten up the pipe connector. I'm happy with their focus on good customer service, even at inconvenient times. Of course, I will give them my future business, as well as speak well of them to others. Great family, great service.

Charged me 2-3 times more than they should have for the jobs done. Yeah they came quickly after I…read morecalled them but that makes sense that they wouldn't be busy since the prices they charge are outrageous