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    Ask the Community - C R Wolfe Heating

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    WK Mechanical

    WK Mechanical

    3.2
    (18 reviews)

    Craig is a perfect representative as well as a technician for WK Mechanical. He is polite,…read moreknowledgeable, considerate and professional as he conducts his business. Please let him know I appreciate his prior telephone contact regarding his arrival and the service he performed on my A/C units. James R Formato

    We called WK to eval an AC unit which was not working. I was advised to turn the unit off in case…read morethe coils were frozen so the tech could work with the coil if necessary. I followed their advice. When the tech got to my house about an hour later, the ice had melted and dripped onto the furnace. The tech said my FURNACE was ruined and I needed a new 8k one! He took pix of the water and said "the whole thing is rusted" ( How does something rust in an hour??) Now our furnace was only a year old- under warranty- and we needed to get a second opinion. We called another company who fixed the problem for $100 and a new thermostat for $30. The second company said although there was a little water it did not cause the problem. Water had nothing to do with the problem. Problem was that my thermostat was not communicating well with the system. We also needed a new "board." This was under warranty. The entire system is working perfectly. WK is charging us $180 for the service call! We have received emails asking when we will go forward with the replacement!!!! We called WK today and spoke with the service manager who stood by WK's very incorrect evaluation. We feel that our reasonable complaint fell on deaf ears. WK was full of excuses. Watch out!!!!! NEVER AGAIN!!!!!!! We will pay their bill but with protest.

    Astar Heating & Air

    Astar Heating & Air

    1.8
    (39 reviews)

    On June 15, 2023 a representative from ASTAR came out to our home. My husband & I had an Absolutely…read moreFantastic Experience!! My husband & I were so lucky to have gotten Jason Scharf to come out to our home, he was very insightful, helpful, courteous and very professional. Jason explained step-by-step what he was doing along the way & what would work best within our home with 4 different price ranges that would work for us. Jason was very informative. He mentioned and advised me on some items that would require attention on a monthly basis which I was grateful for. Upon completion, he reviewed the bill and explained any questions that I had. I was very pleased. Overall, Jason's work was outstanding. I would recommend Jason from ASTAR to anyone I know that is in need of a central air system in their home. He was one of the kindest, funny and coolest Design Specialists by far. Thanks again Jason you're the Best! Today June 23, 2023 my husband & I had our HVAC unit installed in our home by ASTAR. Our technicians Jose & Juan were AWESOME!! Absolutely two of the most Professional & Excellent hard working men hands down!! They both were extremely polite, friendly, knowledgeable and pleasant throughout the day. Jose & Juan worked steadily, quickly, while being careful of their surroundings and considered our designated area for our unit to be a safe fitted nice area. Jose & Juan made the whole process fast and super easy. Were so glad we chose ASTAR, extremely satisfied that you can't improve the perfection we received!! Thank you again Jose, Juan & ASTAR.

    RUN AWAY **$3,000** to install a faucet…read more Absolute SCAM - When confronted, the higher ups set the price...​ Not for the faucet, just to install and replace the $30 trap and shutoff valve. Yes **THREE THOUSAND DOLLARS**. This was the estimate for an elderly couple. It should be criminal.

    C R Wolfe Heating - hvac - Updated August 2026

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