I ran into trouble with my 26 foot rental truck in eastern Arkansas during the aftermath of a…read moresevere ice storm with some snowfall on Interstate 40. It was late at night & these guys got there in an hour (great considering people broken down everywhere). They got the truck out of a ditch. In the process of this difficult extraction they broke the brake line: no brakes. My wife and I stayed in the area (we had to anyway because of weather) and they got the brake line replaced the next day. The 2 gentlemen that helped us the next day could not be more friendly & accommodating. What could have been a disaster turn out as a minor inconvenience and an adventure. Thanks guys!

I called them out of the blue and they were very professional, truly offered assistance and got me…read moreanswers while on the phone with them. They called me when the car was picked up and secured. This is really great customer service and it is appreciated. I live in St Louis and they really took care of me and my situation. I would recommend them. Lee

They tried to accommodate my desired tow time but ultimately could not make Thursday evening so did…read moreit Friday morning. The price was seemingly a bit high but I didn't have the key and the wheels were locked, and they didn't charge me more to come back out a second time. Mechanic made no reports of any damage to the car, so overall I'd recommend.

Barrett's Towing and Recovery saved us at ONE in the morning. Rachel was the calm voice on the…read morephone and Marlon was there in 20 minutes to tow our car home. I am so grateful for these helpful people in such an emergency. In a time where customer service has become so rare, this company showed up - calmly and quickly - to do a fabulous service. Thank you, thank you, so much. I'm tearing up my AAA card.

I was scammed out of nearly $4,000 at this location. I had my truck towed here for transmission…read moreissues; we agreed on a $2,500 quote for a new clutch and actuator, plus labor. The owner, Ben, claimed to be highly experienced and promised the job would be finished by 1:00 PM the following day. When I followed up the next day, he claimed the truck wasn't fixed despite "installing the new parts" and said he was pulling the transmission back out. I immediately told him to stop all work. When I inspected the truck myself, it was obvious that the transmission bolts hadn't been touched and there was no sign of any labor being performed. When I asked for receipts or the source of the "new parts," he made excuses and eventually told me to leave the shop. The police were called, but they informed me it was a civil matter and that I had to pay the bill to get my truck back. They only accept Cash or Cash App, specifically to prevent customers from disputing the fraudulent charges. To make matters worse, when I finally towed my truck out, my batteries were scattered and the key was missing. After moving the truck to a reputable shop, the mechanics confirmed that no work had been done. Upon opening the transmission, they found a broken clutch spring and zero new parts. This ordeal cost me nearly $10,000 in total damages, including the lost revenue from being unable to deliver my load on time. They also damaged my backlight in the process. I hope this review prevents someone else from being robbed the way I was. Avoid this place at all costs.

This guy sold me recapped tires as new tires. I repeatedly ask if the tires were new and he…read morereassured that they were. I made it 32 miles before my 1st blowout. That's right my 1st blowout. His repairman came out and once again reassured me that the tires were new, 132 miles later I had my 2nd blowout. I made it to a reputable tire shop who informed me that all 6 tires were recaps. He has since ghosted me. I did get hold of him today, I use *67 to block my number so that he'd answer. He tried to tell me that he told me that the tires were "New recaps". This guy's is a liar and a thief. He'll put you and your family's life in danger to make a buck. STAY AWAY AT ALL COSTS!!!!!!!!!!!

I called these people out to check my broke down truck and they diagnosed my truck and said the…read moreclutch and starter needed to be replaced. We got the parts out there and had our truck towed to there shop and they first told me it would take 14hrs to replace parts than gave me a time it should have been ready by but all day I called and emailed and the person name George said he wasn't at the shop was on a run and would find out for me but never got a clear answer just said still working on it. I tried emailing as well got no response than I get an email from them and it was just the attached invoice asking for payment I asked if it was done they said yes. My driver got to shop and it was not done they were still working on it and couldn't even get it to start. I called the number back it sounded like the same exact guy who said his name was George but now he said his name was Robert and said the batteries were dead and had to charge them. I asked about the email and who sent it he said his boss must have but when I asked for his name he didn't tell me. After 3hrs they finally told my driver it's ready and had him do test run real quick and had him pay. Next morning I get in office I get an email hours after driver paid saying they took off 2hrs of labor and sent a new invoice and than my driver calls and he only go 120mi away and broke down again with same issues from the very beginning. I tried calling and emailing them no answer than I asked about how to go about getting the difference of the balance paid back to us and didn't get anything on that. I found a different number for them I called and that number directed me back to George who when I told him what happened he said our clutch we sent was probably bad and it happens. I asked about money and he said he would see what he could do and never called me back or answered my calls or emails. My truck had to get towed again to a different shop where they found that nothing was wrong with new clutch or even my starter and said it was the slay cylinder that was leaking pretty bad and has been for awhile now. They got my truck going and has not had any problems. With both shops and tows we paid almost $3700.00 majority of that was from the first shop who did not fix my truck and still has not answered any of our calls or emails.

From the owner: 24-Hour Truck Towing and Recover Services in Memphis, West Memphis and the Surrounding Area.read more

Couldn't ask for a better experience during a time when I was stranded on the side of the road in…read morethe middle of the night. Very prompt, excellent price and friendly tow truck driver!

Ya know I would give them a star rating that reflected what I thought at first. But right now Im…read morenot to happy with this company. We contacted them to buy a vehicle from them. Sent a $50 deposit to ensure that we were in fact coming as we said bc we lived a ways away. We got there and the vehicle didnt run as we were told and the head gasket blew while trying to test drive it. No biggie things happen. So we spoke about several other vehicles and it was getting late so we told them to contact us when he found the keys and could obtain paperwork. We even told them we would buy a second vehicle if all was with after the first. Upon leaving we all agreed the $50 deposit would be refund. That was saturday night. I messaged after 2 hrs of driving saturday night and we were still another 2.5 hrs away and he said he would send it in about an hr when he returned. Ok cool no problem, right.... WRONG!!!! We have been calling nd calling with no answer. We have been texting and texting with no reply. I have also sent a request via Cash app requesting our deposit be refunded back as was agreed upon... and nothing!!! Been calling and texting all day today and even sent a message on Facebook. Still nothing. I AM HIGHLY UPSET AT THIS POINT AND WANT MY MONEY REFUNDED AS AGREED!!! IT TAKES 2 SECONDS TO SEND IT BACK. SO NOW IM POSTING THIS REVIEW IN HOPES OF GETTING OR MONEY BACK AND KEEPING IT FROM HAPPENING TO SOMEONE ELSE! VERY UNPROFESSIONAL! I guess we will be making another trip there IDC how far it is bc it is the point of doing whats right! We took him on his word even after the car blew up and was going to still consider purchasing one. But obviously their word means nothing to them or I wouldnt be posting this. Sad really. We desperately need a car and for someone to steal from someone is crap. The world use to be a better place with better people! I hope this company choses to do the right thing and refund our money!!!

I highly recommend. They answered the phone in person and were quick to arrive to toe my car that…read moredied at a busy intersection. Less than 20 minutes from the time I called to their arrival. Pleasant and quality job getting my car loaded, home, and unloaded.

From the owner: Introducing 1 Memphis Towing, a family-owned and operated business that is taking the towing…read moreindustry by storm. Founded in 2023, this company has already become a respected name in the Memphis area. As a result, 1 Memphis Towing has quickly gained a reputation for providing reliable, efficient, and professional towing services. Whether you find yourself stuck on the road or in need of vehicle transportation, 1 Memphis Towing is committed to going the extra mile to ensure your complete satisfaction.

Not sure what happened, but I did a review this is an amazing company they were quicker than what…read morethey said very polite, very professional. They knew what they were doing. I highly recommend them and being honest the price from here to Memphis was the best one I could ever hope for it was a lot cheaper than.others when I ask questions politely answered the gentleman that came out like I said was very professional definitely worth your money

I used Honda roadside assistance and they dispatched this company to assist me while I was in West…read moreMemphis needing a battery jump. Curtis called me within a timely manner to get my exact location. He was very professional, helpful and knowledgeable. Thank you for all your help!