My experience was wonderful. I appreciate the care quality also office experience I understand why…read morethey call it Carolina Comfort Dental giving recognition when recognition is due great job!!!!

Caroline comfort has their regular hygienist back in office and she cleaned my daughter's teeth…read moreexcellently, doctor Tang came in and explained that my daughter needed a few feelings and gave us a referral for root canal! Thank you so much Jamie for taking care of the problem that we had! I love your dental hygienist. She is so professional.

Dr Sharma was very nasty and possessed no professionalism towards me when I sat in her chair. The…read moreday of my visit it was early approximately 8:30 a.m. I was waiting on her with the hygienist. When she walked in the room I greeted her promptly. Eventually, I curiously asked her, why she didn't see a certain decay 2 wks earlier, when she took my initial x-ray. She immediately snapped at me and said I don't know, but that's what happens when you visit 2 dental different practices at the same time. I was shocked at the tone, and the fact that she brought up details of me visiting a different dental practice intermittently, since my situation had nothing to do with the question at-hand. (One takes Medicaid and the other does not.) Therefore, I have to workout what places me in a btr financial position. Then, I said to her, "You're not a morning person, are you," due to the fact she was slamming things around on the table, in her preparation. She stated, yes I'm fine. Then she proceeded with, "Would you care to cancel this appt & make another appt w/a different dentist. I turned and looked up at her from my chair, I said Dr Sharma, if I offended you in any way, I apologize, that was not my intention. She said, No it's okay! She was scheduled to do work on my mouth that day. She took another set of x-rays. Then ended my visit Next, she swiftly walked behind me as I approached the "front desk personnel" thru the long, narrow hallway. When I had reached the front desk the ofc mngr,She said yes, Im fine. So after she gave me my new treatment plan,and followed behind me, back up the long hallway to the front desk empl's so that I could make my next appt, meanwhile the offc mngr, Zorilyn Cain, came out to the front desk and asked me to follow her to her ofc. She also suggested that I see a different dentist. And I said why what is wrong with me continuing to see Dr Sharma? She replied that Dr Sharma no longer wanted me for a patient. And I tried to explain that I thought she may have gotten offended, But I apologized to her so I don't know why she even escalated the situation to Zorilyn Cain, esp since she told me she was okay Zorilyn Cain, kept throwing out false narrativees as to why Dr Sharma did not want to be my dentist anymore. I felt like a 3rd grader in the principles office trying to defend myself for something so trivial that I did not do to Dr Sharma. I told Zorilyn Cain that I was 63 years old and have never been called in any professional doctor's office by the office mngr and been told that the doctor did not want me as a pt. And to add insult to injury I was never told why. I mean who does this, I came in to seeek professional dental care and I did what anyone would do if they offended some one else, and promptly apologize. I felt like Dr. Sharma was professional enough to talk to me to try to resolve her issue with me, before escalating it behind my back, that we could have extinguished it and came to some type of resolution. She should have been able to move forward seemlessly, since she said she was okay. Which in hindsight I still do not even realize what I said that was so offensive to her. I asked a mere question abt my dental visit. However, I had made a hefty down payment for some upcoming root canals and fillings. I requested to Zorilyn Cain that I wanted a full refund on the deposit I left for those upcoming services. I did receive my refund, But I will never schedule another appt with them EVER. I seek professionalism, NOT immaturity in ANY of my dealings, be it personal or professional.

After being under their care for several years, I've noticed a big change in the past year…read more Recently, I was seen for my 6 month routine cleaning and was told everything looked great. Then about a week later, I started to have problems, very bad pain in a tooth with a crown. To make a long story short, my pain got worse and when I tried to bring it to their attention they didn't listen, couldn't find time for me. They suggested I call every day to see if they had any cancellations. I had to go to another dentist to get care. My new dentist found the problem with a 3D xray at the first visit. Village Family Dental missed an infection, abscess, cyst which resulted in me having to have an extraction and bone graft procedure so far; more to come. How they missed all of this is beyond me! They regularly took x-rays, cleaned my teeth and still they missed it. Will not go back there. Did not feel like a valued patient at all.

Dr. Streets and her team have been amazing. The office looks like a boutique and the staff are all…read moreso welcoming and friendly. We talked through a plan and she answered all of my questions and gave her opinions and explained why. She is very thorough and makes sure you are comfortable. The warm towel at the end makes you feel like you are leaving the spa!

"Best dental visit ever!" Dr. Streets was very attentive & caring. Explained everything. Very open…read morewith information and best 'bed-side manner'. You could hope for staff very pleasant, cheerful & helpful. Beautifully decorated office with relaxing atmosphere.

I have severe dental anxiety and so happy I found this location. I felt like they listened to my…read moreconcerns and genuinely cared to make sure I was comfortable. I had an amazing cleaning and the overall experience definitely had me leaving pleasantly surprised! I do have a filling to get done and I need a night guard and the pricing with tricare was very affordable for my cost side!

The dental care is good, but the administrative practices are not. My children were not taken back…read morefor their appointment until 20 minutes after the scheduled time and 25 minutes after our check-in. No proactive information was provided explaining the delay. Although we requested to have 3 simultaneous appointments for cleaning, the appointments were actually scheduled sequentially. At the office, the team was able to accommodate an earlier time for one of my children, but that would have been unnecessary if our original request was accomplished when booking the appointments.

This afternoon I went in for my cleaning. It has been 2 years since I had my last one and the…read morehygienist is the best! She and I always have the best conversations and it makes me feel heard and welcome. Dr. Barber is prompt, quick, knowledgeable, and good at what she does. Now that my girls are adults, I will transfer them to her as well. I have had cleanings, extractions, and fillings replaced. I have had minimal to no pain at all and the staff is top notch. As a former dentist myself, this practice will always be my first choice and I will always recommend this practice to anyone that asks.

Dr. Barber and her profession team are so welcoming. A dental appointment is like coming home…read more The office is a gathering of skilled dental care, kindness, compassion and joy. I followed Dr. Barber when she opened her practice. I recommend her dental care to my own patients. Dr. Barber is honest about dental options and what is necessary for dental health. If you are looking for a dental practice that you can trust, Alliance family dental is a very good choice.

I have had 2 appointments. Dr. Ambachew's care is excellent , compassionate, and professional. She…read moretakes the time to explain the procedure and provide advice as to the best way to proceed. Her staff is helpful and professional.

My husband and I started going there after we had a nightmare experience with a previous dentist…read morewho offers business during the day. And during the night, if you know who I mean. It took us over a year to get my husband's dentures done.And it was a disaster at the previous dentist. They took forever, and the dentures were never done correctly. He was never comfortable. So then I was doing some research online. And I found dental love, the reviews were outstanding. The credentials of the dentist were remarkable.I was hooked!! So from our first experience there, at least 6 months ago to today, we have had no problems. They've been absolutely professional personable, very caring, and they want you to be comfortable, and they want your dentures to fit you.And they do everything they can to do that for you! The dentist is amazing.She is so friendly and so nice and so knowledgeable.We appreciate her very much! We'll never go anywhere else again, love you guys!!

The staff made an appointment for Oct 13th, Columbus Day. When i arrived, the office was closed for…read morea holiday. I showed up and the building was locked. I was billed $50 for a missed appointment. When I called and left a message about the problem, I was told that they had been open and I was to pay the the fee. In effect they were calling me a liar. The staff not only booked ne for their day off, but then insisted that I was wrong!!

Beware of non-transparent billing practices…read more I'll start with the good- The office was clean and modern. The staff were all very nice and my teeth cleaning and exam were great. Now the bad- After my appointment I was, to my surprise, told by the front desk that I owed $407 for my exam, cleaning, and X-rays. The receptionist then informed me that their office was out-of-network with all insurance carriers and that I would have to pay in full and submit my own insurance claim (they later submitted my claim as a "curtesy"). I was completely shocked. The receptionist then stated that I was told this information when I made the initial appointment. I am 100% positive that this conversation never occurred because I would not have made the appointment if I had been informed that they were out-of-network with my insurance. I assumed that I would get my teeth cleaned and then pay a normal copay at the end of my cleaning because I was never told anything different. On my arrival to the office they never once mentioned that they were out-of-network. They never provided me with a treatment plan or estimate outlining the cost of the visit. The first time they mentioned cost was after my appointment when they surprised me with the $407 bill. My husband and I figured that this was a misunderstanding and called the office manager to try and resolve the situation. We figured they would acknowledge that the entire situation was a simple mistake. To our surprise, the office manager blamed me for "not listening" to the receptionist when I made the appointment (again, this conversation never occurred). She said that they have a script that is read to every patient and implied that I was lying. She then went on to say I should have read the fine print when I signed my pre-appointment forms online. To be fair, after looking back at the form, it does state that "all dental services are charged directly to the patient." Even so, since their insurance/billing practices are not the norm, they should be personally discussing their policies with new patients prior to dental services being rendered. When questioned about why they did not provide me with a treatment plan or estimated cost prior to bringing me back to the exam room, the office manager said that if I "was so concerned about insurance coverage, why didn't she ask for a cost estimate?" Again no empathy, no transparency, no accountability. In the end we asked if, under the circumstances, they would consider discounting the charges. They refused saying "that a service was provided" and that they had "trained our staff to clearly communicate our policies." In the end, my insurance paid $98 towards the visit and I am responsible for the remainder. This will be my one and only visit to Hubbard Dental due to their deceptive billing practices, blaming attitude, and complete lack of empathy towards a situation that they created through a simple lack of communication.

Nobody likes going to the dentist, and I'm no exception. I rarely rate an establishment, but that's…read morehow amazing this clinic is. The backbone of any service oriented business should be customer service, and this family owned dental clinic has it in spades. Everyone is warm, friendly, and helpful. On top of that, I went it for a re-crowning procedure and it only cost me $86, as opposed to the $120-$150 other places were charging. This is definitely the best dental experience I've ever had (and that's a weird thing to say)! I want to bring my family here for their dental needs even if I move to Raleigh/Durham. That's how good they are. Note: I have NO affiliation with this dental clinic other than being an extremely happy client; I think good customer service and business practices should be rewarded.

Dr Lewis is by far the most amazing dentist I've ever been to!!! I have serious anxiety when it…read morecomes to the dentist an he walked me through every step an made sure I felt comfortable. When he gave me a shot to numb me I didn't even feel it. After several years of searching for a knowledgeable, kind, gentle dentist I'VE FINALLY FOUND ONE!!!! Absolutely love Dr Lewis!!!! He even called me after my procedure to check in on me, I mean come on how often does that happen!?!?!?! I cannot say enough good things about him, the practice, and the amazing staff!!!!