Friendly attentive staff and far above average medical care. I have seen multiple dentists and…read moredental assistants at this office and have not had a bad experience once. The office staff are equally as kind and professional and are great at dealing with my hectic schedule. As an adult with a silly lingering fear of the dentist, I wouldn't go to any other office. They also get new technology in their office all the time which seems to be constantly improving their process and my experience.

Having been a seasoned dental patient and due to living in various locations, I have seen several…read moredentists over the years, and I can tell you the Shelhouse team is superlative in so many ways. Dr Greg is the best anesthetist ( number) I have ever met, his gentle touch and affirming commentary go a long way in making you comfortable. From the delightful front office personnel to the highly skilled clinical staff, there is no better place to receive dental care. I strongly recommend DDC. Pete S.

I had been looking for a friendly professional dental group for quite some time. Unfortunately it…read morealways turned into a learning lesson of what I didn't want. I could write a book. Needing and completing extensive dental work I have been to Rahn Dental Group many times and this is based on what I learned over many visits. They are kind, efficient, organized professional and talented. I had the pleasure of seeing Dr. Kristy Sullivan and I highly recommend this group.

I had a bridge placed July 2025 by Dr Quinttus at Rahn Dental and it was a horrible experience. The…read moretemporary bridge placed for 2 weeks while the permanent was being made caused pain the entire time, which I told him. When I returned to remove it and place the new one I told him I was still in pain and essentially no response. He removed the temp wiped my mouth (without assessing if something else was wrong) and seated the permanent bridge; I've been in pain ever since. The next week I returned and he announced he wanted to do several root canals- to solve the pain problem, I was devastated. I had paid thousands of dollars for a bridge that has hurt to this day and he wanted to do more expensive and painful work. I've seen several endodontists who are unsure which tooth may need a root canal or if that would solve the problem. The prognosis for complete recovery and pain free status is not good and in fact could be this way the rest of my life I do not recommend this dentist or practice. They refused to refund the money for the bridge. Terrible work and customer service.

We still go to Smiles at the exchange. We like the whole staff. Both dentists are very nice and…read moreprofessional. Would highly recommend them if your looking for new dentist.

Dr. Botti quickly returned my call on Thanksgiving for my crown that had come off. She met me the…read morenext morning, on her day off, and re-attached it. I've been going to that practice since I was 5 and will remain a customer for life. Chris

I enjoyed my first dental cleaning from Michael Lochtefeld Dental today . I moved back to the area…read morelast summer and found Michael & his team right in my neighborhood & they take my dental insurance. My parents also switched to Michael last fall after getting a second opinion & took care of my father's dental needs right away. You're welcomed by the team as soon as you walk in the door, quick check in, then I was greeted by Ashley dental hygienist. She was so friendly, accommodating and detailed, it truly was the most thorough dental cleaning I've ever experienced. Then Dr Michael came in, also completed a detailed inspection too. Great to know everything was good & scheduled for my next visit in 6 months. Thank you for great service in Kettering, Ohio

I had a tooth that broke in half. I left a voice mail after hours and received a text message soon…read moreafter giving me an appointment the next morning. Dr. Lochtefeld was able to give me a crown that same morning. His assistants and office staff are all very polite and professional. I highly recommend.

Was referred here by a dental hygienist who said he did wonders for her. Umm no. Just no. Didn't…read morefeel as if they were there for me. Which sucks. I called explained everything clearly. Was told o no problem. But then the dentists walked in... they do not care about u or your time. At least mine anyways.

My entire dental experience has never left me feeling the way this new dentist has made me feel the…read morelast 2 times I have visited. While Messiha was the usual dentist, he has been replaced by an arrogant and impatient dentist, who, if you dislike his shoddy work, literally gets up and leaves you laying there- after his slamming the tools on the tray and hearing his groan in hostility. HORRIBLE! And this is from someone who has NEVER had a problem with any dental experience before. Now I know the feeling of why everyone has the "I hate the dentist" attitude after decades of never minding having to go see one. Horrible dentist, and best yet, is you can experience the true feeling of being waterboarded with the new clueless "assistant" . It must be included in the cost.

Ridiculously all about the money. Two hundred and fifty dollars for a twenty minute resin is…read moreexhorbitant. Will not be returning

As a first time nervous patient, I was treated with care and kindness. Everyone was respectful…read morefrom the receptionist, the hygienist, dental assistant to the final consultation and service of the dentist. Thanks for the smiles.

First appointment at DDSS, was fantastic! Front office, Dr. Brown and Hygienist Suzanne were very…read morethorough with cleaning and explaining EVERYTHING ! I was extremely Impressed. And have already set up a future appointment! Brush yer teeth kids and see the dentist yearly ! (Cavities are no joke ) Thank You!!

Absolutely the worst dentist office I have been to in many years. The girls there do not listen to…read moreanything you tell them when you speak to them, argue with you, submit paperwork to insurance which are incorrect, lose records from other dental specialists, and are just not patient friendly. I complained to the office manager there about the situation who got even nastier than the girls I was complaining about! Let out a big sigh of disgust that I was bothering her! DO NOT GO THERE, SPEND YOUR HARD EARNED MONEY ON PROFESSIONALS!

This practice used to be so much better when Dr. Grabeman and Ellifson were there. There is…read moredefinitely some issues at this office w overturn of staff. Last.cleaning I had in January was the worst cleaning I ever had. Left feeling like I didn't even have much polishing done. Fast forward to a dental emergency, called for an appointment and was told all the Dr's were out on vacation, that they were only doing cleanings. How is it even legal to do dental cleanings without a Dr on site in the office? Is that a thing??? Anyway, was scheduled a wk out for an "emergent" appt. Day comes and I was stuck in traffic, I called the office to let them know. I know all offices run on a tight schedule, BUT when you have a pt calling telling you they are stuck, how is that not reasonable? I was told they could look at it but couldn't do anything if I did come in late. Why bother! Then tried to reschedule and was given a appt of 2 weeks out. NOT OK. Sad.to leave a group I have been with over 30 years! But enough is enough! I called another office when I hung up, got in at 8am the next day and had the exam and repair done all in the same appointment! Now that is customer service!

After 7 years we have to leave due to repeated appointment cancellations (on their part) despite…read morelong wait lists. Lack of hygienists, lack of communication, lack of dentists within the group! The practice has a systemic problem of cancellation and being unable to reschedule appointments within 5 months.