This facility did not provide a good experience for my family. Arrived for our appointment a little…read moreearly only to have the office locked with lights turned off. I tried calling the main phone number numerous times and tried multiple extensions including the counselor's individual extension. Voicemails were left at each extension. Finally after waiting in the hallway trying to call the office for about 20 minutes, I was able to connect with a person through the "wrong" extension. But at least someone answered. While on hold, I was able to figure out that there were two different offices on different floors in the same building. I spoke with people twice over the phone in advance and not once did anyone specify a suite number or even let me know that there were two different office spaces in the building. My confirmation text messages did not include a location address or suite number. This situation is a simple communication mistake. It's annoying and could have been avoided, but still something I could shrug off. All I did was find KP Counseling on the office building directory, went to the floor listed then followed an arrow to the correct place. My big issue is with the service that followed. After finding the second office suite, I was informed that the counselor left because we "did not show up." We were there in front of a kp counseling door. Plus I called the counselor's extension three times. Kp counseling should know that they have two offices. Someone could have checked the other door. The counselor could have called me. When I stated that I was at the other door trying to call the office and the counselor, information changed to "she was exposed to Covid and left for the day." 1) Was the counselor going to keep the appointment with a young child knowing that she had been exposed to Covid? 2) The counselor still should have called regarding not being able to complete the appointment because she was exposed to Covid, if that was the case. There were so many opportunities for the office to communicate effectively with kindness and failed to do so. If the counselor and/or office can't even perform the basic communication with a client, I do not have confidence that the counselor would be able to help in an industry that relies on communication.

Shoji is our Marriage and Family counselor and is the best therapist we've had by far! We started…read moreseeing improvements within our familial relationships quickly taught each of us the importance of listening to each others story, respecting opinions, setting/adhering to boundaries, rebuilding trust, all while she was subtly reinforcing our faith in God. We are blessed to have her in our life.

From the first person I spoke with, who then referred me to Michelle, I felt a sense of caring and…read moreempathy. They were genuinely concerned with my well being, and I felt immediately at ease. After meeting with Michelle, I felt extremely positive. She was kind and professional. I highly recommended this center if you're looking to change some behavioral patterns and want to become a better person.

Awful practice - will atleast Dr. Patricia Koltun is. I went there at a very (very) rough time in…read moremy life. Met with her once and felt I was finally getting on the right track. Once she confirmed my insurance was accepted, she texted me to schedule another appointment. I texted back to do so and also called her, and NEVER received a response to date. Now fast forward 5 months, and I receive a bill! Shocking! I'm paying the bill because I don't need the headache, but it is so unfortunate that someone that is in the mental health field to "help" people doesn't get back with their patients and leaves them-well-abandoned. Thankfully abandonment issues is not what I went to her for. Could you imagine?

I cannot say enough great things about my counselor, Jason Spencer LCPC. He is insightful,…read morecompassionate, experienced and truly cares about his clients. I have been seeing Jason for over a month and he has gently guided me through many difficult times. I'm so blessed to have found someone so amazing. I would highly recommend Jason Spencer and any of the Behavioral & Counseling Services staff to friends and family. Miguel Sanchez

This is a true family practice. Anyone who is in need of assistance they will find a fot for you…read more The owner care about both their staff and clients they work with. From your first contact to continuing care your needs will be meeted and exceeded.