Libby is amazing and really cares about the people she does work on. She put a lot of time, effort,…read moreand love into her new space in Lake Oswego and it's truly a sanctuary. So relaxing and beautiful with bright light and huge windows, you feel like you're nestled in the woods and it's so cozy. Libby herself just has amazing energy and is so easy-going. I've had multiple facials from Libby and a couple of massages and have always felt my best after. My skin used to be a mess and with the products she offers and her facials, she saved my skin. I was reluctant to get a facial again after the last one I had some years ago, I never really recovered from breaking out from! She had me in good hands (literally) and I never broke out, not even once. I told her I needed a new skincare routine for my now 30-something skin, and she hooked it up with everything I needed. The products she uses are very high-quality products from France and there isn't a single one I haven't benefitted from or liked. I recently had a massage from her because my back was acting up (I sit at a computer all day) and I felt infinitely better in the following days. Absolutely be sure to check her out! You won't regret it.

I was in Portland for my birthday week and decided to book a massage. I don't even know how to…read moredescribe the comedy of errors I had in the hours before my appointment. All I can say is that I arrived at Libby's door completely panicked and sleep deprived. I thought it would take a miracle to get me out of that headspace, but Libby got me so relaxed I fell asleep... twice. She has the most nurturing, calming vibe and her technique is spot on. She checks in the perfect amount without taking you out of your zen. All of her products left my skin feeling totally nourished and smelled amazing. I am so bummed I don't live in Portland - I would go every week if I could!!!

First time getting a facial here - I did their special listed online for a 60 minute lymphatic…read moredrainage facial + gua sha + scalp massage ($189) - I added on a vitamin C mask at the end ($25). The ambiance is so relaxing, staff were very nice and my esthetician was good. The ambiance itself was enough to make me want to come back and try again.

So my card is on file at Zen Garden because I was paying for a birthday gift for my husband. My…read morehusband said to charge the card on file plus a 20% tip. Since we were new clients, the massage was supposed to be $10 off. That means the total should have been $169 plus a 20% tip ($33.80), which equals $202.80. Instead, they charged my card $214.00. The manager, Wendy, knew my husband was a new client because (1) he had never been there before, and (2) I had called ahead to confirm the new client discount and asked about the $10 off. Despite that, she charged the full amount plus the tip and never applied the discount. Wendy only refunded me after I posted this review--and even then, she called and texted my husband asking that I remove it multiple times, continuing to harass us even after I told her I would take the review down. I do believe this was stealing. Wendy is the manager and should know how to correctly process a new client discount. Instead, she knowingly charged my card more than authorized, including a 20% fee I never signed paperwork for or agreed to. I wasn't even present at the time, so the only authorization she had from me was for the $169 new client rate. Being pressured for two days straight to delete a review after money was wrongly taken from my account is unprofessional, unethical, and unacceptable.

I have been in some intense pain for the past 13 days stemming from a culmination due to sitting…read morelong hours in front of the computer due to the nature of my work including long 1hr commutes to and from work in the car and also from bad posture doing other things, such as looking down at my phone and playing games. I was in a desperate search to find someone who can provide a solution to my pain. The other day I went to my physician and was prescribed some muscle relaxants but I knew that was just a temporary remedy and not the solution to my problem. I needed a professional who understood the body, how to treat muscle pain and how to remove the knotted muscle causing the stress in my neck and back. This is where Kay at Gentle Cloud Spa came in. My doctor had referred me to a local massage clinic in Tigard but that location had no availabilities and their reviews were across the board so I decided to scour the surrounding areas for someone who I felt was capable enough in relieving the major pain I was experiencing. I decided to give Kay a try and boy did she worked wonders for me. I went with the 90 minute deep tissue massage and she helped relieve the main causes of pain in my back and neck. Kay was very thorough, she educated me during the process as to what may have been causing my issues and went to work. Throughout the process, I can feel her work on so many areas and knots that were scattered throughout my body- places where I felt no pain yet was directly contributing to the cause of the pain I was experiencing. Her hands and elbows, including her feet, are very strong. She incorporated stretching techniques that I've never experienced before as well as break-apart those painfully, knotted areas. She said when I first arrived, she knew I was in pain because I was hunched over and my posture was bad, but when she finished 90 minutes later, I felt more loose and the tension in my body went away. Kay really knows the body well. She has over 14 years of experience and was once a nursing student as well as work at a chiropractic office in the past which I believe puts her above the rest. I have worked with many masseuses throughout the years back in the Bay Area, some were good while others were only tied to their routines, but Kay knew what technique to incorporate (Tui Na) style and how to remedy my painful situation. Last Monday, I went to a massage therapist in Newberg and I felt that the masseuse was only following her standard routine and did not nothing to relieve my pain. I felt that visit was a waste of money and I won't be going back there, but visiting Kay this afternoon was worth my time and investment. I also met Rachel who was very kind and help set me up with a massage package which I believe is well worth it since the nature of my work and routines won't change and may cause some pain again in the future. Don't take your body for granted like I did- we are all so busy in our daily lives with doing so many things up until our bodies start hurting really badly and then we have no place to turn to for help. I believe that the body needs maintenance from time to time due to many circumstances in our life. Take care of your body, get a massage to relieve the stress and tension from daily life, follow the natural way of allowing it to heal with minimal use of medicines as it can take a toll on your internal organs. Kay is a firm believer in this and now I'm a firm believer in her and the techniques she uses. Thank you Kay for helping me today- I am forever grateful and I'm looking forward for more sessions in the future.

Amazing experience. Organized, professional, gives insight and recommendations but not pushy. Will…read moremost certainly go back! My facial was very well done and my skin looked flawless. Thank you for a wonderful experience.

I got the 90min Swedish massage w/ shower table. Coco was amazing. Very friendly and professional…read morethru the whole experience. Came with a friend and we both are definitely coming back. 10/10 recommended *Bring cash to avoid card fees

Jenny is amazing with deep tissue I've had a lot of massages that was one of the best. Highly…read morerecommend. Take care of your body you only get one.

The massage was not good at all. She found the knot on my back and just worked on that…read more She thought she was breaking it up but it just made it worse. I think I read another review where someone else had the same experience. Don't waste your time and money.

My husband and I went in yesterday morning for 90 minute massages and left feeling amazing. I had…read morebeen dealing with shoulder pain for most of the week and didn't even say anything about it but the stretching that she did on my neck relieved so much pain. We will definitely be back.

I'm a marathon runner and I've been going to John and Maria for a while for both pre- and post-run…read moremassages. I just had yet another fabulous massage (by John this time) after a 20-miler and can't recommend them highly enough. Booking on line is easy, the discount packages are appreciated, the studio is quiet and comfortable, and best of all, the massages ROCK!

I received a massage from John. It was ok. He was pleasant and kind. The massage for me was…read moreaverage, nothing special. The room was a tiny bit cold, and I didn't really like the smell of the almond oil that was used. I will be trying other massage therapists to find the right fit for me.

Just had my first massage, and it was amazing. Pam is professional, caring, and very gifted. I…read morecan't express how much better I feel, and I look forward to scheduling again. Highly recommended her to anyone who experiencing pain or in search of relaxation

Kendel is the best massage therapist I have ever had. She will put pressure where you need it and…read moreto the degree of pressure you want. You don't want to get off her table when she is finished because you are feeling so good. Kendel has a very friendly personality and is easy to talk to. I can't recommend her enough.

All the stars! Give this amazing LMT all the stars! I have suffered with old sports related…read moreinjuries as well as just general aches and pain and Kendel has helped immensely. Been seeing her for about a year now and will continue to go back as long as she'll take me. I've sent lots of people her way for help and all have been happy campers afterward. Keep up the good work girl!