I'm not sure the reviews on the company are true. I reached out on a Friday and a man answered and…read moreseemed too busy to talk. He said he'd call me back at 10am on Monday and never called. I called again a week later, left a voicemail, and didn't hear back. It has been 3 days and unfortunately this type of service doesn't work when you are trying to make an offer.. another review said they were difficult during closing.. so I'm choosing to believe that as well.

Nick and his coworkers were great to work with. All were courteous, knowledgeable, provided quick…read moreresponses, and professional. This is the second time I have refinanced with Nick and will continue to do so in the future. I appreciate his honestly and professionalism.

Honestly, I've only banked with one bank in my years here on Earth. So I suppose it's difficult…read morefor me to compare Republic Bank like I can a new restaurant to other restaurants. Still, I'll do my best to review it. This location of Republic Bank is where I opened my first and only checking account and subsequently banking account. I'm a minimalist when it comes to banking, but I can say I'm a fan of Republic. When I opened my accounts and every time I've gone in to the bank or through the drive through, I've had exemplary customer service. I'm not sure if they recognize me (I honestly don't even go in that much.), but they act like they do, which is nice. I mentioned I'm a minimalist when it comes to banking... as in I am pretty basic with my accounts and don't need a lot so to speak. I do enjoy the online banking options Republic offers. I can even link my credit card accounts so I can see everything involving my money in one spot when I log in. This location of Republic has a change counting machine inside, which is free for those who bank there. I like to save up my spare change before I go in to use it. I docked a star because it is a bank, and they have bank hours. That's not their fault, but it's not my fault I work at those times either. So if I do have the occasional check to deposit or business to take care of, I have to make sure I'm free on Saturday. Overall, I would recommend Republic as a bank. Your banking needs may be different than mine, but for me, it has been a nice fit and a locally run institution I trust.

My wife and I started our relationship with Republic Bank after applying to one of their 'low…read moreclosing cost' loans. Upon closing the loan they require you to open a checking account with them so they can draft your payments. They then pressure you, trying to make you close any other banking associations you have. We've been customers of PNC for nearly 20 years and didn't like this. They also threatened to hit us with huge fees, saying they had saved us thousands in closing costs, if we refinanced with another bank within two years. The banking centers are nice and clean, the people at their branches friendly, but this company has policies in place at higher levels that you need to fear. They neglect to inform consumers about what could be hurtful to their customers until the customer is already deeply invested with them. In early 2015, we decided to get away from Republic Bank once and for all and we initiated the refinance with another lender. I braced myself for the backlash from them. From our perspective, being involved with them feels like being in a controlling, abusive relationship. If you try to leave they are going to attempt to hurt you. When they received word that we were paying our loan off, without informing us they immedietly pulled our loan off of autopay (they were the ones who required autopay in the first place) and not knowing they'd pulled it off autopay, our payment wasn't drafted and we received a $89 late fee!!!! I called them and they refused to drop the fee until I filed a complaint with the Better Business Bureau. Next, upon completion of the refiance of our HELOC previously held by Republic Bank for around 28 months, we found that they hit us with an absurd $820 Early Termination Fee(ETF) for paying their loan off with someone else in LESS THAN FIVE YEARS! The five year ETF was apparently buried in the mountain of paperwork we'd signed but I assure you that neither my wife nor I would have EVER agreed to the loan had we been aware of this. PNC told us they have an ETF, but if we paid it off ONE DAY after making the loan it would only be a $360 fee and drops by $10 per month each month we keep the loan. Outrageous Republic Bank and SHAME ON YOU! Keep your family, friends and anyone you care about away from this bank. The folks at the branches are nice. The entity itself is evil and I'm going to make sure everyone I meet knows this. Rich Walker

We have been banking here for years . We have always had great service here. It's nice to have a…read morebank that knows you personally that provides all the banking services you need.

Still don't go into the bank very often but needed to see about a change in our accounts that…read morerequired an in person visit. We made an appointment, were greeted at the door and told Chris with be with us shortly. In less than a minute Chris came to greet us and ushered us into his office and offered us coffee or water. It took a bit to process our changes but Chris was polite, friendly and was able to handle all our issues. We didn't have one bit of information we needed but he was able to look that up in the bank system. Bank was clean, parking is easy, nice couch setting in the lobby, friendly, helpful staff.

We've had to argue with this bank for almost 2 yrs over them allowing my nana with dementia to take…read morePOA paperwork off her account. We were told we had to provide medical documents with the diagnosis. We've done that, and they still allow her to take all the safeguards off we've had to put in place to keep people from taking all her of money. In the healthcare world that's elder abuse, misappropriation of funds. They're aiding in her sister and other sister's boyfriend to drain her account leaving her with no money for the entire month.

Very helpful service staff, although the tellers are understaffed…read more Bankers are helpful and reasonable, too. However, they need to be able to scan or send documents to email. Just printing things out is insufficient in this day in age, lets get to full service in 2024, shall we?

Is the solid PNC Bank that I've been to numerous times in my life. I've set up multiple accounts…read moredown always deal with the people on the inside of there usually pretty helpful and safe. It's a convenient area and overall decent location

Just left this branch about 30 minutes ago. Went in to cash a government check as I do regularly. I…read moreasked them to make the funds available immediately, which I always do, and know that it will cost a few extra dollars. The teller said "ok" and ran the check through their machine, then told me that they couldn't do it. Had I known this ahead of time, I would have cashed it somewhere else. Now, it was impossible because the check had the banks stamp all over the back of it. Gotta wait 24 hours for my money now. Would not recommend this bank to anyone. They used to be a good bank. Now, not so much.

Super friendly and knowledgeable team at this branch. Only 4 stars, because the drive through atm…read morealways has issues with deposits. Also, they can print your replacement debit card on-site at this location!