I took in a gift to be engraved for my nephew, my experience from calling in to picking up was…read morewonderful. I had a vague Idea of what I wanted and my expectations were far exceeded! The customer service was fantastic, quality of work was superb, turnover time was quick and price was significantly lower than competitors.

nice people, fast service and good priceing!read more

Rude, rude, rude. Went in on a Saturday and was told I could exchange or return blankets if they…read moredidn't fit on the following Monday. The blankets did not fit, returned on Monday, and the (comparatively) younger guy implied that my barn manager didn't know what she was doing, although she has a lifetime of experience. He also said he would hit my equine when I described behavior I would like to modify. I got strong alcoholic/wife beater vibes there. I had thought toxic masculinity was a myth, but I was wrong. Then during the return on Monday, the old guy started whining about how they were going to prosecute me if my check bounces. Class! I had been courteous, and I was appalled at his mouth. I had tried to pay with a card on Saturday, but their credit card reader was down I had offered to wait until it was fixed, but they declined and said pay by check. I I won't be back.

You all need to realize that this place offers good products at very reasonable prices. Yes, it is…read morequirky, Carl can be rude sometimes, but come on... He's an old guy who has worked hard. It is just an individual store trying to make a living. Get a tougher skin. This country has to quit whining. Since when are horse people so sensitive? So tired of it. You will regret once they are gone and all you have are the bog box stores with higher prices. Carl's place is perfect for the beginner horse person on a budget or if you need to pick up a new fly sheet, soap, buckles, blankets and such at a reasonable price. I shop here very year and I expect Carl to say something out of left field. So what?

Done business with Dawsons for some years. Their prices were always good as was availability. Kim…read moreis very nice to work with and I think her daughter is working there now also. I still buy all my primers and powder there.y Tom P.

After calling every Syren dealer practically in the NorthEast, I finally had the pleasure of…read morespeaking with Kim. She confirmed she had the Syren Elos N2 in-stock, and held it for me until the payment was made (hour later). She worked with me to get it shipped to VA and got it shipped that same day. She was such a pleasure and I highly recommend her and Dawson Enterprises. I will be back to purchase my future firearms. Thank you soooo much Kim!!!!

I used All American several times years ago and was always VERY pleased with their results. The…read morepast couple years I did it myself and then just recently decided to call them again. I could not be more pleased, I will definitely use them hereafter. The serviceman called when he was on his way, arrived exactly when he said he would, which was at the beginning of the appointment window. Gave special attention to the problem areas I pointed out to him, was efficient but thorough, very careful with my furniture and I felt quite comfortable having him in my home. I STRONGLY recommend using their services. Barb Q

Do not waste your time. This was the worst customer service I have ever experienced. My appointment…read morewas scheduled for my father's home between 10am-12pm. I was called at 9:00 am letting me know they would be there in 45 minutes. Since I do not live close by, I told him that I would be there closer to 10:00 am, which was the time the cleaning was scheduled for anyway. The man who claimed he was the owner, told me if I was not there within 3-4 minutes of them showing up, they would leave, because his guys and I quote "have other things to do" I expressed my frustration with the timing conflict, and the owner yelled at me so loud that I had to move the phone away from my ear. I then told him I did not want anything to do with his business, and hung up the phone. He called me back harassing me, still trying to prove his point about the time frame. He would not give me a chance to even speak, so I hung up again. I have never experienced customer service like this in my entire life. Completely unreliable locally owned business, ran by an unreasonable owner, who obviously does not value his customers.

I have traveled to the shop several times and under renovations. Try calling to see if they are…read moreopen for business and the mailbox is always full. Although the site say they are open I refuse to travel that distance to burn gas, just to find out that they are actually close.

Consistently reliable and quality service. Would definitely recommend. The cobbler - whose name…read moreescapes me- is knowledgeable and fixed my shoes that were slipping in the heels and also removed some tabs on a pair of boots. Service was great.