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    Heima Home and Lifestyle

    4.2 (6 reviews)

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    Tokyo Grand Renovation - Condo Unit Trump Tower, Makati City

    Tokyo Grand Renovation

    (1 review)

    Makati City

    I engaged TGR Dec 10, 2019, they promised design perspectives within 2 weeks. Today is March 12,…read more2020, finally received the final, but not as per my liking. I received this because i demanded a copy since i paid for it. I told them ENOUGH IS ENOUGH, my excitement of doing renovations gradually turned into anger and frustration, day by day. I now have to pay a different company to finish the project. Very dissapointing because i am Canadian who only comes here occasionally. TGR does not listen to customers desires, they propose only what they feel and think. It was a struggle to communicate with them. I saved all my chat, and even though they acknowledged everything we discussed, they never provided me what was agreed on. Even when i reminded them about things discussed, they would promise corrections in the design, but never delivered. It has been one of the worst experiences of my life and it tested my patience to the max. TGR was less expensive for design fees, but the saying goes :YOU GET WHAT YOU PAY FOR. If you want discounted rates, expect to receive discounted service. Horrible experience. I decided that i had to terminate the relationship because if it took 3 months to receive a design proposal, incomplete, then construction would probably take 8 months, even tho they promised 2 months. It is march 2020 and instead of coming to Manila and enjoy a newly renovated condo, i am now starting over with a new designer, and a new fee. Lots of promises, lots of apologies, lots of frustration.

    From the owner: Tokyo Grand Renovation (TGR) is a Japanese home renovation, interior design company in Makati…read moreCentral Business District (CBD) at the heart of Metro Manila, Philippines. As a Japanese interior design and build company, We have provided elegant and high-class renovation for Condominium units, Houses and for Commercial space such as Restaurants and Offices.

    Kondo Ko. | The No. 1 Personal Condo Manager in the Philippines - Best Property Agent in Singapore

    Kondo Ko. | The No. 1 Personal Condo Manager in the Philippines

    (16 reviews)

    Manila City

    i am so happy to find a professional management company for my rental unit in pasig manila,…read more kondoko. i was so desperate to evict my tenant who's high maintenance, complained a lot, liars, rude and to top it all he didn't want to pay rent! i hired a local neighbor who's a "propert manager" and realtor...not only she wasn't familiar with the law, when i needed to have the tenant blotted she didn't want to get involved! take note: she's the one who signed up these tenants to live in my unit...only using a health card....not even a proper identification. i searched online looking for help since i live in the u.s. and found kondoko. the owner (aleris) gave me proper advice (based on the law) and we were able to get these nightmare of tenants out! for what they charge it is so worth it! now, they placed a wonderful tenant in my unit who pays on time, low maintenace and just an overall nice person. kondoko is now my rental manager as well as my manager for my private unit in pasay. for a small fee they will go to the city hall and pay the property taxes...they even went to my los banos laguna property to pay for my property taxes there. so much better instead of taking a couple of days out of my vacation just to line up to pay taxes (and those lines could be long...and very slow). i would never go without a professional property management company especially in the philippines. highly recommend! *for landlords: i have several rental units in the u.s. and have four different property management companies because my rentals are in different cities/states. not all property management companies are the same...i have fired several of them over the years. now that i have good pm companies in place the difference is night and day (less issues, less headaches and happy tenants).

    My sisters and I fulfilled our one-year lease with Kondo Ko Property Management and always tried to…read morebe responsible tenants. We paid our rent on time every month, complied with the required maintenance schedule, promptly submitted receipts whenever requested, and treated the condo as if it were our own home. We didn't even wear our outdoor shoes inside the unit. Unfortunately, our overall experience with the property management was disappointing and very stressful. The biggest challenge was communication. Many of our Viber messages were marked "Seen" by several Kondo Ko staff members, but responses often took days or weeks, requiring multiple follow-ups before our concerns were addressed. This happened during our tenancy, throughout the move-out process, and while waiting for the release of our security deposit. For example, obtaining our Gate Pass and Move-Out Clearance required several follow-ups before they were completed. We were often left waiting without updates. After moving out, our ₱38,000 security deposit was initially subject to approximately ₱16,000 in deductions, excluding the final electricity and water bills. We carefully reviewed the quotation and disputed several charges that we believed were due to normal wear and tear, pre-existing conditions, or services we had already completed. At Kondo Ko's request, we submitted proof of professional pest control, mattress and sofa bed deep cleaning, air-conditioner cleaning, utility payments, and other supporting documents. After reviewing our evidence, Kondo Ko reduced the deductions from approximately ₱16,000 to ₱6,000. We appreciated that these corrections were made, but we still respectfully disagreed with several remaining charges, including hinges cleaning, general unit cleaning despite thoroughly cleaning the unit ourselves, curtain laundry despite repeatedly requesting assistance to remove permanently installed curtains, and full electricity and water bills that we believed should have been prorated because we vacated the unit before the billing periods ended. Even the ₱100 refund for a bathroom exhaust cleaning service that was never performed required repeated follow-ups and copies of our previous messages before it was finally credited. Ultimately, our security deposit was settled as follows: * Security Deposit: ₱38,000.00 * Revised deductions: ₱6,000.00 * Utilities charged: ₱592.90 * Bathroom exhaust cleaning refund: ₱100.00 * Security deposit returned: ₱31,507.10 Although we continued to disagree with some of the remaining charges, we accepted the revised computation because we were concerned that further disputes would delay the release of our security deposit even longer. Future tenants should carefully read the lease agreement before signing. In our experience, there were numerous required professional maintenance services throughout the lease, including air-conditioner cleaning, pest control, mattress and sofa bed shampooing, curtain laundry, kitchen grease trap and range hood cleaning, and other maintenance requirements that significantly increased the overall cost of renting beyond the monthly rent. My advice to future tenants is to take detailed move-in photos and videos, keep every receipt, save every Viber conversation, document all maintenance, and carefully review every charge before accepting the final security deposit computation. This review reflects only our personal experience. Others may have a different experience. We truly enjoyed living at Air Residences itself. Our concerns relate to our experience with the property management process. We sincerely hope Kondo Ko Property Management improves its communication, response times, and the fairness and transparency of its move-out and security deposit procedures so that future tenants have a better experience than we did.

    Heima Home and Lifestyle - interiordesign - Updated July 2026

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