I recently switched over to State Farm and NATE really helped out my family and made the process…read moreeasy. The staff is amazing the office is welcoming and I would recommend this place to friends and family!

Lauren Mangold made the process of getting insurance on my brand new car very quick, and easy. She…read moretook care of me and provided excellent customer service, because of her I even switched from Allstate because they did not provide this type of service to me! Definitely referring future business to her!

I just wanted to thank Mr Rodriguez for taking the time to educate me on my options regarding…read morecoverage and finding me the best rate. He saved me quite a bit of money and it is so appreciated. His patience and diligence are two traits I don't see very often. I'm so glad that I found his agency and will be sure to refer my friends and family to him as well!

I was sent an adverisement for home insurance. All the items were listed that i needed. Estimated…read morecost for my particular home was given. I happened to be in the market for a cheaper rate. When i called the listed # to find out more, i was quoted a cost 3x that of the advertisement quote. $48/mo became $120. I understand there may be a little discrepancy but that is ridiculous. Frankly, it pissed me off. The insurance i have now includes home and 2 vehicles bundled in for $150/mo. Beat that price and i will go with your company. I equate your mailer to "False Advertising"

Everything seems fine until You try to file a Claim. This Office doesn't mind taking your Money but…read morewhen something happens to your House or Auto suddenly they can't help you and don't know who to contact. If you are looking for Insurance there are much better Offices and Insurance Companies.

At this point, I definitely would not recommend Cindy Deschamps or her office for insurance…read morecoverage. Allstate automatically added a stranger to our auto insurance simply because this stranger happened to live at one of our old addresses when they received their licence. This is despite the fact that we updated our address with Allstate. The stranger was on our auto insurance for four months before we saw the problem. The Operations Manager, Ashley Head, was only able to have a refund approved for one month. That means we are stuck with paying for someone else's car insurance for three months, a total of $1,485 (approximately $500/month). For some reason this office has been completely incapable of getting anything approved by Allstate, EVEN IF THEIR CLIENTS HAVE WRONGFULLY BEEN BILLED FOR SOMEONE ELSE'S INSURANCE. Apparently, you are in such good hands with Allstate that they will get someone else to pay your bill if they want.

Just run away from these people. If you care for your…read moreloved ones, do not put them in the hands of this group. I was supposed to be a new customer and my previous insurance company failed to provide some needed documentation. So what did they do? Nothing! They just cancelled without ever giving me a courtesy call to work out an easily fixable situation. They ruined my perfect insurance record and now I have a gap in my insurance coverage that is going to impact my future rates with any other insurer. Not only that but I've been driving around without insurance for two months! You do not want this type of customer care. A simple call or email could have fixed this easily. Wouldn't you have called if you cared to retain someones business? Worst of all they say they made multiple attempts to contact me, but that is a outright lie. So do you want anyone who is deceitful representing you and your loved ones?

Very professional and friendly. I had a very fast response for an auto claim. Highly recommend…read morethis agency.

How are there only three reviews? How did I not look at this before I signed up with this…read moreparticular location? Don't expect much. Don't move over just because they are offering a great price upfront because you will pay for it the next year. When you ask questions, they are slow to reply and won't really answer your questions as to why they increase. I experienced almost a 20% increase from last year. I expect to see more next year. I called the 800 number today and got all the answers I needed in about five minutes and I've been asking this particular location since May. If you want to go with Allstate either call them directly and ask to be routed to someone at a center or choose a different location. I'm learning my lesson slowly not to go with any insurance company that has an agent. They want commission with no real customer service. It's very transactional. My review is for home insurance only.

Outstanding customer service from start to finish! Steven and his staff are very professional and…read morepolite. Steven is very knowledgeable in his profession and very thorough in explaining every detail. My questions never go unanswered. I highly recommend!

From the owner: TX-3160572 The mission of the Steven Garza State Farm office is to provide Schertz and surrounding…read moreGuadalupe, Bexar, and Comal Counties with reliable insurance coverage they can count on. Our office can help with auto insurance, homeowners' insurance, renters' insurance, life insurance, business insurance, financial services, and much more. Stop in and meet with our experienced insurance team to stay covered.

Maria has been in the insurance business for 16 years. Maria can help you find the best auto,…read morerenters, home motorcycle or business insurance and help you wire money to Mexico and South America. She greets everyone with a smile, will listen and provide personalized service based on your individual needs. Maria is very knowledgeable, trustworthy, thorough in explaining the policy. Call her now and see for yourself how she can wire money for you and help you save money on your insurance, tax, notary or other services! Maria habla español y puede asegúrate el mismo día !

From the owner: Auto Insurance, Renters Insurance, Tax Serviceread more