Incredible experience with Louis Pena,He gave me a quick quote on my homeowner policy. I went down…read moreto meet him in Helotes. As a native San Antonian I highly recommend Farmers Insurance in Helotes Texas.

Highly recommend. Call them and let them help you save some money.read more

I am doing this review on behalf of my parents, Celia and José. I called with my mom over a week…read moreago because we got new insurance and needed to cancel their existing policy. The clerk at the time, Valentina, although seemingly concerned we were cancelling, advised the agent, Enrique, was on vacation and couldn't cancel until Tuesday. Comes Thursday, my mom and I called again to find out Valentina didn't work there any longer and my mom's email with her proof of insurance was not looked at. The new clerk, Fatima was clueless and she didn't even offer to help. We asked her for the agent's email, to send him the declaration page directly. When he responded to my mom, he did so in English. She replied to him and asked him to write in Spanish (which is how he's always helped my parents) because she doesn't speak English, and he had the nerve to reply to her in English again. This was a very unprofessional and disrespectful attitude just because they canceled. My parents are way happier with higher coverage and lower premiums, they are both retired and don't even drive 10 miles per week. Please look around for more ethical insurance companies.

I called this morning to switch from full coverage to liability only for my wife's car and spoke to…read moreAngie Ruiz . She was very attentive and explained to me the pros and cons between fully insured and just liability . Afterward , she emailed me the new ID card and other info within a few minutes , a very professional agent . I have been with Enriquez's agency for a while ( at least ten yrs ) and he always helped me with a smile ( even when I got in to accidents LOL) . Oh by the way , State Farm is an excellent Insurance Company they may be a little bit more expensive than other companies to insured BUT they always came through for me and my family !

Jeff and staff were professional, friendly and took the time to answer my questions and addressed…read morethings I may need to consider. Nice to sit and go through important things that could protect me and save money!!

This team is so efficient and effective. You can always tell how efficient and effective is a…read moreleader based off his team. And they have a good team. Also behind every strong man is even a stronger woman. Thank you Mrs. Ellis for your courtesy in taking care of my towing expense.

Tito's office has provided great service over the years. No matter what the issue they are…read moreresponsive and put in extra effort to resolve problems with the State Farm system. I highly recommend them!

This is the best insurance agency in town. Everyone at the office is very friendly and made sure…read moreall of my needs were met. This is a top notch agency!

Didn't have the greatest experience here. My husband and I came in to discuss mortgages before we…read moreput an offer on a house we wanted. The person who manages the mortgage section was running late so we spoke with one of the realtors for a little bit. I kind of let her give her talk and then politely stated that we really just wanted to discuss mortgages and that we already had a realtor. Her attitude quickly changed and she scolded us saying that it was against realtor ethics for one person to get advice from two realtors and that she would not show us any homes. What??!! Had I not said that we were not interested in their realty services. Futhermore, she approached us as we sat waiting for our appt. Anyhow, it was just bizarre and uncomfortable. Needless to say we did not go back.

These guys are simply amazing! I worked with JC Rubiola and he is almost god like. We purchased…read moreour home in Austin and although the home was somewhere in the $500,000 range, JC got us a loan with 10% down and payments in the $2800 range! This is the 2nd time I have used Rubiola mortgage. My first experience was the same. Great service and JC guided us through the entire process. If we had a question, we called and he got back with us in less than 15 minutes. I hear in real estate they make money by referrals you send and through repeat business. I will always do business with these amazing professionals!! Once again they exceeded my expectations. I can't say enough good things about this mortgage/real estate organization! They have been in business for 30 + years and it shows. They know if they treat you right you'll come back. I worked with me. I am completely impressed. Again!

Mary Alice was very helpful, polite and knowledgeable…read more We enjoyed our visit because of her expertise and personality! Gerald and Cynthia Saucedo

Great experience with Mary Alice from the moment she answered the call. There should be another…read morestar on top of five!

Victor is amazing! He's so helpful and answers all your questions. He's available literally anytime…read moretime and he's so fast to update any of your information that needs updating. I wouldn't want to be with any other agent. I've had no problems with billing and I got vehicle and renters insurance. I previously had State Farm and then they cancelled my insurance plan because apparently they were accepting too many new customers and couldn't afford it. But Victor was so quick to help me get a great price and insurance immediately if y'all are looking for an agent, ask for Victor!

I just recently switched to this office. Omg! They are wonderful. I knew I needed to switch agents…read morebut put it off for years. One day, I was next door at postal office & decided to stop in. The 2 women immediately greeted me & filled me in on Gregg's experience & what I needed to do to switch. Once I switched, I was in the middle of a claim, buying a new car & getting rid of a different car not related to claim. The timing was awful but w hind sight, I can see why it all happened this way. I was so impressed when everything got taken care of as it arrived to them. It seemed too easy. Issues I had w my last agency had fallen onto them & I held my breath waiting to see what would come of it & how much more my insurance was going to be. Turns out I didn't hv to hold my breath. This agency did their job & made sure I wasn't charged for a whole month of insurance on the car that was taken off & everything from the issue w the claim placed w the other agent was handled. In less then a month, they hv made me beyond grateful for finding & switching to them. They have taken so much stress off me & it all seemed so effortless. I look fwd to being a long time, happy client! Ty, ty, ty Gregg Gandy's office!!!!