I worked with First Class Tile to renovate 3 bathrooms. They immediately understood my vision and…read moretimeline. Even with unforeseen delays with construction, they were able to work with me to get everything done. All three bathrooms were completed with modern walk-in showers, with mitered corners. Further, their customer service was impeccable. For these projects I worked with at least a dozen contractors, and First Class was at the top.

This review is for First Class Tile LLC in Rochester, MI. I desperately wish I had hired Ed Luca…read moreand First Class Tile to remodel my bathrooms instead of the contractor I used. We had cracked grout and floating tiles within a year, and we hired Ed to redo the floor of the powder room. We had difficulty obtaining unbroken tile in the correct dye lot, forcing us to reschedule numerous times. Ed was extremely responsive to our situation, and managed to get the work done quickly and beautifully. It was a real challenge, given the state of the floor, working around the cabinet, and a shortage of tile. I have literally never had a contractor respond so quickly to calls and texts, they showed up when they said they would, and even gave us a discount for using cash. I would not hesitate to recommend First Class Tile.

Joshua showed up at the agreed time after several weather delays. He was very friendly and…read moreapproachable. He explained in detail what he planned to do. He then identified several openings where animals or birds were getting into my attic and gave me an estimate to plug them, which I agreed to. He did plug the openings and also sprayed repellant around those areas. I have not heard activity in the attic since so it looks like it worked. Very pleased. I would gladly hire him again should any suitable job show up.

One note. Joshua only takes cash, check or Venmo, no CC, seems odd to me for a small business…read moreowner. Would be good to offer a square for CC tap at the least. Joshua was responsive and gave us an estimate right away, which was better than others businesses. He stopped by the next day. We told him we swapped out the entire guts of the tank. He didn't replace anything and made some adjustments with the existing guts in the tank. It was still leaking out of the flapper a while afterwards. I texted him to see when he would becoming back, since he had told my husband when he was called after the leak continued that he would come back the next day. He replied back that he would be back on Thursday or Friday. Josh stopped by afternoon on Thursday. He replaced all of the guts and stayed to make sure there was no further leaking before cleaning up and leaving. It's all working after the second visit. Josh is professional and gets the job done.

Replaced an indoor water valve. Showed up on time. Did a great job. I would recommend him.read more

I requested replacement of a toilet. The job turned out to be a lot more complicated than I…read moreexpected, but it was completed quickly and in a very workmanlike way. Probably would have cost twice as much if I had used a plumber. I was very pleased and would definitely recommend this service.

Jonatan and his team are amazing, truly. This is the second time in a year I've hired them. The…read morefirst time was to paint our entire home, this time was to remodel our basement. Every last detail was taken care of, they went above and beyond to do things that weren't even asked of them. They put a ton of care into the job like it was their own home. Couldn't recommend them enough. 10/10 - Professional, on time, super friendly. Look no further for any home project

Jonatan and his team are amazing! Fairly priced, they work hard and do a greats job. Arrive every…read moremorning on time, and clean up each night and when the project is done. Used Elegance to paint my interior estate last year and they just did the entire outside, including pool area pergola staining. Everything looks amazing!

I'm sharing my experience to help others avoid the same mistake. I hired Stuart (owner & sole…read moreoperator ) to repair a conservatory window frame and sill. He said he was a skilled finish carpenter with over 40 yrs experience & is capable of completing the job as discussed. The completed work did not match the original design or the agreement, including a frame and sill cut to the wrong size, a center support piece that was not replaced as promised, and composite sills installed without approval. The 2 windows are noticeably different, they stick out further than the other 7 windows. sent messages & emails to Stuart offering an opportunity to correct the work, but received no response. I had to hire another contractor to remove and redo the entire job. I would not recommend him for any carpentry or detailed home repairs based on my experience.

Warning to women: do not hire this man. He spent about five hours at my condo on Friday January 9…read more I hired him to paint, install a new light fixture, tighten up an outlet under the kitchen sink and install a new switch plate replacing the old style toggle switch. During that time he sexually harassed me, both physically and verbally. Because there's nothing behind my condo but trees, there are a few houses but they're obscured by the foliage, I wanted my curtains taken down. He needed to patch the holes where the rods were and paint. The first thing he said to me within ten minutes of his arrival was: "Well, you won't be able to walk around the house naked anymore." Later on he said something to the effect, I'm paraphrasing here, of the two us of us spending our lives together. We were in the kitchen discussing how far down I wanted the new fixture to hang when he suddenly came up to me, got about a foot away, maybe less and said: "What color are your eyes?" My eyes are brown, plain old brown. But he went on for about a minute or so remarking about my eyes. He went out for lunch for about an hour and I went to the grocery store. As it was getting close to him leaving he saw the bottle of wine I'd bought and said: "I'm almost finished. Now we can have some wine." I have to buzz people into my condo. He had jerry-rigged the door so I wouldn't have to get up whenever he came in, but he took the tape off after lunch, so I had to buzz him in again. When he came through the door he said: "You just let anybody in. I could have been some creepy guy." I thought: talk about projection, you're that creepy guy. But the very worst comment he made was when he was working on the outlet under the sink. He wanted to use duct tape and he was trying to get it unstuck so he could unroll it. He said: "How am I going to bind you up if I can't get this unstuck?" Twice he put he hands on my shoulders, and once he "accidentally on purpose" bumped into me and put his hand on my hip. I was sitting on a bar stool in the kitchen playing a NYT word game on my phone and he came up behind me, put his face close enough to mine that he could have kissed me and started asking me questions about how the game was played. He stood there for a very long two to three minutes. The entire time he was here, once I understood what was going on, I was determined not to antagonize him in any way. I didn't encourage him but I didn't want to make him angry. We were alone in my condo, with him behaving in that fashion I had no idea what he might do if I rebuffed him, or told him to leave. As he was leaving I realized that my concerns were well-founded. He started telling me about an "old lady" who'd written a bad review, threatened to sue him and then got back to him and asked him to come back and do more work. The more he talked about her, the angrier he was getting. We discussed him coming back to do more work. As I said, I didn't want to antagonize him, wanted him to think that everything was fine. When the time came for me to pay him I was sitting on my sectional, on the chaise end, which is where I always sit because I can stretch my legs out. There's a chair less than two feet away from the end of the chaise, which is where he could have sat. But instead he sat on the chaise, so I had to move my legs to the side so they wouldn't be touching him. He charged me more than what he had told me the jobs were going to cost. When he told me the figure the thought that went through my head, because he was sitting so close was that if I offered to "take it out in trade", he'd lower the price. I have blocked his number and I've blocked him on Facebook. When I went to his FB profile I saw photos of his wife as well as her name, her last name isn't the same as his. I sent her a message yesterday via messenger, telling her that her husband is a creep. I've not heard back, doubt I will. I don't know what his vehicle looks like, I wish I did because if I were to see it around here I'd call the police. This guy is a creep. Don't even think about hiring him.