Terrible Customer Service! I'm not one to typically complain and tried to be patient and provide…read morethem a chance to rectify the situation but that didn't happen. It was a nightmare of an experience from the start. They sat on our cabinet order and payment for almost 2 months. We called numerous times to get an anticipated completion date for our cabinets so we could arrange our remodel schedule appropriately and we're continuously told they were waiting to receive a date from cabinet manufacturers, instead it was that our order was never submitted to be processed by them. When questioned about the dishonesty and the reason for the delay we were told our representative had been sick and it wasn't possible for the owner or other store representatives to handle her customers in the meantime. They never had us confirm our order when it was finally submitted, multiple cabinets came incorrect and created further delays. Not once did they admit fault but instead placed blame on the cabinet manufacturer and provided excuses. When questioned about compensation for all our hassles and delays they told us, we did the best we could. Absolute nightmare and took almost a year to complete our project.

From the owner: We specialize in designing and installing the following products in your home or Business: Carpet,…read moreWood Flooring, Ceramic tile, Stone, Porcelain Tile, Counter tops, Kitchen and Bath Cabinets, Closet Organizers, Luxury Vinyl Plank and Tile, Sheet vinyl, Window Treatments, Cleaning Products.

We had Molitors Floor Covering put in new carpet and vinyl plank flooring. Current floor had been…read morenailed and they took the time to screw down the floor to eliminate squeaks before laying the carpet. They cleaned everything when they had finished. Even helped move my couch back and put closet door back in. They finished the doorway where carpets meet, that had not been done correctly by previous carpet installer. The quality and workmanship shows when they install carpet and flooring. Truly a great family business to work with. I recommend them highly. Thanks Jerry and Jo S.

I was introduced through my general contractor and I am so happy with the work they did in my…read morebasement. I had both carpet in a main room and on stairs, and LVP installed, and it looks amazing. They were very professional, priced competitively and so helpful through the process. I would recommend using Lefebvre's.

We ordered carpet for our entire house. They came and measured it up and we found a carpet we…read moreliked. Scheduled our install and in 2 days both our upstairs and downstairs was completed. Thank you

After Ungerman ghosted us, I became my own contractor. After reading a few reviews, we were hopeful…read moreThe Carpet Guy could help us. I sent an email request through the website and quickly received a reply. Tom then scheduled a time to come out to give us an estimate. There is a $50.00 charge for the initial estimate. We needed a new pad and our carpet stretched back into place. Tom called us on his way and arrived on time. After providing us with his estimate, we decided to proceed. We were able to schedule a time for Tom to complete the job. Tom is very friendly and communicates very well. Within a few days our job was completed, In my opinion very affordable and excellent service. I would highly recommend Tom for any of your carpet needs.

Hired Tom to fix an area our puppy chewed. He responded super fast even on a Sunday, and got us…read morescheduled quickly. He showed up promptly on time and the service was not only quick but also outstanding. Cannot recommend him enough and I never post a review for anything.

Definitely recommend their business. Their pricing was great, installed nice laminate flooring and…read moredid a very good job at it too. We didn't have to wait a long time to get our job done either. The ladies in the office were great to work with too.

Amazing job on the hardwood floors! Very good customer service! Everyone was very helpful with…read morehelping me make good decisions on the type of finish I like on my floors. Again I would highly recommend this business!

Josh and his team were highly professional and did an excellent job. Their method took a lot of…read morestress out of the buying process (we were able to go through the sales process at home with the mobile show room while our young children were napping), and we will definitely use them again. I asked the installers when they were here about what their opinion was of the carpet we bought - I thought it was telling when they told me that Josh and Joe don't mess around with cheap carpet. The end-to-end service went above and beyond anything I have experienced in home improvement stores. Josh and Joe actually care about their business because they own it, and you will not get shafted if something goes wrong like I have frequently have been when I have bought from big box retailers.

Did a wonderful job of installation and very easy company to deal with. One small measurement…read moremistake happened and it was corrected immediately. I am very happy with the floors. Installer was detail oriented. Everything was cleaned up each day. Work was completed in a timely fashion. Inspection was done upon completion.

So far so good. Response times are great and being kept up to date with our flooring order has been…read moregreat. Price is negotiable and able to provide good selections based on your budget. More review coming after the floors are installed!

Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

We had a great experience working with Floors of Distinction. They worked with us to replace our…read morewood flooring in our kitchen and hallway and our stair railing. They were knowledgeable, personable and very helpful in guiding us to get to a good decision. I worked mostly with Colleen and she was great, and, all of the team members that supported the project were great to work with. They came to our house a few different times before, during and after the project. The level of service and quality of work was worth what we paid. I recommend Floors of Distinction and will work with them again!

I would highly recommend Floors of Distinction for any flooring needs. The selection is outstanding…read moreand service even better. Bruce was very knowledgeable and patient. I can be very indecisive and never felt pushed into making a decision. I am very happy with how my new carpet turned out and will have no hesitation about using them again in the future. Thank you Bruce and team for your work!