Did a great job of re-stretching our carpet and was done faster than I had expected. Even arrived…read moreearly!

From the owner: Larry's Floor Covering has been doing business in the Minnesota areas for over 40 years. Also we…read morehave been with the BBB with a A+ rating accredited member, Were we bring the store to you.

Dan & John are so friendly, knowledgeable, thorough, dependable, and honest! We have hundreds of…read morepeople come through our home every summer to help prep school supplies for students in need, and they all keep their shoes on (to save time). Our area rugs, sofa, and loveseat get dirty, but Northwest always makes them look brand new. It's an amazing difference, and we are very grateful for their top-notch service. We've used them for the last several years and can't say enough good things about them. Their prices are reasonable, too, and they've always been upfront with prices so there are no surprises (unlike some other companies we used in the past).

Shout out to Dan Leuer and the team at Northwest carpet and upholstery cleaners! I had them into my…read morehome to clean carpets, sofas, upholstered dining room chairs and area rugs throughout my home. They did an exceptional job! My dining chairs are upholstered in a white velvet and were quite dirty after many years of use. They got every spot removed. The chairs look brand new! Truly amazing! They showed up on time, exceeded my expectations in terms of cleaning carpets and furniture, were very professional and pleasant and their rates were very competitive. I highly recommend this company!

Will definitely use again! Gave a quote via text, very easy. Scheduled appointment via text, was…read moreprofessional, on time, did a great job, explained everything. Very great price. Did exactly what he said he was going to do. Thanks Nick and will be using you again in the future.

Nick was great! Fair price, excellent work, greatly improved some carpet I was ready to give up on…read moreand cleaned up our newer carpets. Very happy, delivered as promised. No hesitation in recommending him to others.

Everyone is so helpful and kind! I would definitely recommend Focal Point Flooring!read more

We built our home a little over a year ago and because of the builder we couldn't shop for…read moreflooring. Needless to say we will never use FocalPoint in the future for any flooring. Our laminate floor started separating about 6 months into its life. They sent someone out to glue the pieces together. That lasted about a week. Next they filed a claim with Shaw flooring. Their rep wrote that it was homeowners fault for using water on the floor. The floor has never seen water. We have always used the Bona laminate floor cleaner that was suggested by Focalpoint. Focalpoint is not willing to work with us at all. Also, are carpet, that we upgraded from the builder grade, is pulling away from seams, fraying and badly matted in the high traffic areas. They came and stretched the carpet once and again basically said we were SOL. It's nice to know a company cares about the products and the people they are working with. Good luck to you if you choose to go with them.

I don't recommend this flooring business. Apparently they don't really want business. We picked out…read moreflooring, had them come measure to get an estimate for the flooring we chose and for the install. They called saying their "estimate system was being changed over to new program " and they would have to call back in a day or so. Well that was over three weeks ago and no call back. I guess these people don't want business. We won't be back with crap service like that. We went to Tileworks in Maple Grove. Much better experience and tons of flooring in-stock. Better selection and better prices too.

Walked into the store and was treated like I was an idiot. I asked a few questions and recieved…read morevery snarky responses. The sales associate working basically told me to go to Menards. My business wasnt good enough for them as i was just looking to carpet a small bedroom in our basement. As a Sales Rep myself I was completely shocked at the service I received. After leaving the store I made a visit to Home Depot and Menards and received great service. I know where I will be shopping when we start our next project installing new flooring in the rest of our home

We wanted to use Ray's because they were a local business we wanted to support. We called these…read moreguys and told them we needed somebody to come out and do carpet repairs. Informed them that it was a timely situation to put our house on the market. They said they would be to our house the following week to assess and give us an estimate. They never showed. We called them again and they said they would come the following week. They never showed. My husband called for a third time, and never got a call back. Finally, we ran out of time and went with somebody else who was local who came out the day he said he would, AND repaired our carpet at that time. Would definitely NOT recommend Ray's.

EXCEPTIONAL SERVICE! I received awesome consultation regarding the right flooring for my home and…read morewill continue to go back for all my flooring needs. Also, the installer was friendly, on time, and very professional.

Unfortunately, this is not a good review, and it is not something I like to do. However, I feel…read morethis is necessary. We engaged John last November to do knock down ceilings and paint our entire house after he completed a very nice job on a flooring project the year before. This new project did not go well. We discussed and agreed to the project schedule and expectations. What transpired was a serious lack of transparency and management. We were taken advantage of including paying for work that was never done and were told it was, hurried work that required rework multiple times, schedule slippage by multiple weeks causing us to incur additional costs and rescheduling subsequent contractors. John discussed making things right, however we were well past the point of allowing for this to continue and paid for a different contractor to finish the remaining rework. I'm sorry to have to share this. Sharon G.

Fantastic flooring place, we had another company come out and botch the job - these folks came out…read moreand clarified things, showed us what mistakes were made and which weren't, gave us a plan forward, and answered all of our questions and did this all for free. Will be hiring these people for our next job.

After Ungerman ghosted us, I became my own contractor. After reading a few reviews, we were hopeful…read moreThe Carpet Guy could help us. I sent an email request through the website and quickly received a reply. Tom then scheduled a time to come out to give us an estimate. There is a $50.00 charge for the initial estimate. We needed a new pad and our carpet stretched back into place. Tom called us on his way and arrived on time. After providing us with his estimate, we decided to proceed. We were able to schedule a time for Tom to complete the job. Tom is very friendly and communicates very well. Within a few days our job was completed, In my opinion very affordable and excellent service. I would highly recommend Tom for any of your carpet needs.

Hired Tom to fix an area our puppy chewed. He responded super fast even on a Sunday, and got us…read morescheduled quickly. He showed up promptly on time and the service was not only quick but also outstanding. Cannot recommend him enough and I never post a review for anything.

Second time using this flooring store. We added the LVP flooring to a guest room. Very good service…read moreand again Lane did a great job on the installation. Ask for Lane!

Amazing selection, great product, but installation/communication was a nightmare. I work from home,…read moreand it was vital the work was done as planned. The day it was supposed to be complete the installer was at my house until 8:55pm (!!) and still didn't finish it. Instead of taking three days it took five. They were not willing to compensate for the added stress and huge inconvenience. Felt little respect for my home, my family, and most importantly my home business. Unfortunately, I would not recommend.