Has no trauma informed practices experience. Knows NOTHING about EMDR! Opened up wounds so deep for…read moreme that I'll never ever be able to recover from! Diagnosed me without proper knowledge and send me to a place that absolutely ruined my mental health! She seems warm but has a lazy practice; will rather send you assignments and books to read and then send you off to a random place, because she doesn't have the proper training, yet she says she does. Is also VERY good at ignoring please for help. She'd be better at being a school counselor rather than a therapist.

As Sandy's supervisor for her WA state mental health counseling license, I highly recommend her…read moreclinical skills to those who face difficult and painful life experience or situations. Sandy is skilled in several forms of therapy and is quick to notice emerging trends in treatment. She learns and applies whatever is most useful for each client's needs. Sandy continually demonstrates high professional standards. This, coupled with natural empathy for those in crisis or life difficulty, causes her to be motivated to increase each client's quality of life. She demonstrates a strong sense of personal commitment to her clients and provides quality care to each. Susan Thode, LMHC, MHP

Alexa is incredible! I have worked with many psychology experts this last year, and Alexa is top…read morenotch. I am amazed by her breadth of knowledge. Not only is she super down to earth and easy to talk with, she understands my newfound diagnoses, doesn't make me feel like a number, and really takes time to make sure I understand things. I feel super lucky to be working with her. Alexa is a gem, highly recommend!! Looking forward to my next appointment with her :)

Not sure why this place doesn't have more reviews. Was skeptical to start because there weren't any…read morereviews but I'm glad I did. I only have gratitude for this place. Alexa is literally the best.

I have been going to River Valley for so many years. I see Andrea and Audrey. They are both so…read moreknowledgeable, calm, helpful, the list could go on. I have been to both of the offices, Renton and Issaquah. Both are calm environment that make you feel comfortable. If you think you could use someone to talk to, someone to help offer you a way to handle thing you may have handled wrong I recommend River Valley. If not them I encourage you to seek someone Therapy is never a bad thing.

Yah, I've got problems and so do you. I'm not going to talk to you about it, I talk to Dr. Kelly…read moreabout it. Go see her, she's awesome. This place is awesome.

My only regret with Renton Family Therapy is I wish I had found it sooner. FINALLY I'm getting…read morerelief from trauma and anxiety I've had for over 10 years. I saw many different therapists and no one could really help me. However, in just a few weeks, my life has changed! Lifespan Integration, the therapy modality Justus D'Addario uses, is completely different than traditional talk-therapy. In LI, you don't do a whole lot of talking, explaining or describing. It's a somatic-based therapy. The mind and body are simultaneously employed to process the past and clear trauma. It's also quick! Problems evaporate in just a few sessions (versus a few years like talk-therapy). Justus is very friendly, easy to connect with, and is simply delightful. Also, I love his office! Tons of amazing, beautiful plants! It's an oasis in there. THANK YOU Renton Family Therapy!

I found Counseling on Capitol Hill after much searching and was relieved that it was such a great…read morefit. We were able to work around my hectic schedule and quickly form a comfortable repertoire. I felt at ease right away and appreciated the attention to my needs and the pace which I felt comfortable with that Justus provided.

After Seattle Counseling Services closed, I was "transferred" to Sound, where I specifically…read morerequested a fully licensed therapist with years of experience in my particular needs. I was paired with someone who felt like the first therapist in a long time where I didn't have to spend multiple sessions "bringing them up to speed." Sadly, they retired just six months after my transfer. I was then assigned to a supervisor. They were generally good when they could attend the session. However, this individual increasingly had to pause the session to "attend to other emergencies." They often promised to return in five minutes but would disappear for the rest of the session, leaving me hanging. Other times, this therapist would call last minute to cancel and reschedule. When I returned their message with my availability, I would receive no response. Then, a week or two later, they would call on the scheduled day and time, apologizing for attending to other clients and acting as if my needs were unimportant. Then, I needed to take a break, and when I returned, Sound stopped billing my insurance and demanded a credit card payment instead. After several days over three months, I found out they weren't even attempting to bill my insurance. When my insurance contacted Sound's Accounts Billable department, calls and messages went unanswered, while invoices demanding immediate payment for previous services piled up. The few times I managed to reach someone there, I was treated as if I was the one with the issue and that Sound had done everything possible to assist me. have engaged in enough personal work to understand "Gaslighting" and can assert with complete certainty that the staff at Sound are unqualified, unprepared, and incapable of helping anyone with behavioral health concerns. Their entire approach seems to convey a positive image of assistance, yet the reality is that the work environment is chaotic, toxic, and primarily concerned with financial gain rather than patient welfare. Honestly . . . IF I found myself in crisis, Sound would be the last option I would consider for help. You could achieve more by looking up information online or viewing a YouTube video than relying on any professional support from Sound.

Sound Behavioral Health no matter how many times you change a name of a behavioral health facility…read morewhat needs to be done is to change the quality of care. I remember two occasions: The first one was when I went to the Tukwila location. The counselor or whomever she was, was eating her lunch as she was doing my accessment. Now I'm unsure but I was raised that you do not eat in front of someone & its just unprofessional. The woman whose name I can't remember then would ask me asinine question about a comic strip cartoon. A little bit scary for me. I hold people in the mental health field to a higher standard & so far she did disappoint me. The 2nd occasion: Happened at the Sound Behavioral located in Bellevue. This particular appt was booked out 1 month in advance. The student therapist had kept on me about showing up for my appt. The day of the appt arrives & I arrive at said appt about 15 min early. I check in at the reception desk, I remember the reception then received a call from the Doctor who was assigned to give me my accessment. The Doctor canceled my 9AM appt w/o apology, w/o explanation. The reception was well she seemed at a loss on what to do or how to comfort me. I was extrememly upset. Unprofessional. I complained to the higher up's but they didn't accept accountability & turned it around to make it my fault! Really Sound? It's no wonder its a mess up in Seattle/Bellevue. This is real risky as a highly intelligent somewhat function person with an illness you really need to regroup & figure out a way to improve. I now pay out of pocket for my mental health care b/c hardly anywhere accepts insurance but my care is better. Sound is terrible grade: F.

Their backend administration is poorly managed, where clients have to act as a liaison between…read moreMindful, the provider and insurance companies to sort out billing practices they should have ironed out on their end. MIndful called me so that I would call the provider to reach out to them. Does that sound professional if they have a contract directly with the provider?? I can only imagine that level of mismanagement and business communications is a nightmare for their providers, never mind the time I've had to interface with all three parties. Practices could be better executed. My provider, however is very good. No complaints there. Just wish he was with a different group. I'd gladly migrate away from Mindful.

Once again, the rip off artists at this terrible excuse for a company have struck…read more Now they say they are going to take another 150 from my daughter because the insurnace changed. We had informed them that we had alerted them. This is after they charge 150 for a no show that was canclled 46 hours in advance instead of 48 hours in advance. Do not use this company. You will end up with more problems than you started with. I am going to the washington state board of medicine about this groupl and even though it is only 150 at this point, we will be going to small claims court over them. What a terrible experience.

Easy to get an appointment for psychiatry or medication refills. Nice doctors and friendly office…read morestaff. Clean building. Heard Spravato really works, considering trying it.

Made an appointment with Optimum Mental Health Services for my severe depression. The staff was…read moreamazing. They know how to take care of patients. They recommended Spravato to me, and so far it's working amazingly. The whole experience was great. Recommended for sure.