Thank you so much for the compassion, skills and time yesterday when I was having a bad day!!!…read more The waiting room was super welcoming and calm, I felt like I was well taken care of getting my hand checked out after I slipped on ice and punctured it with some foliage. I would never hesitate to get checked out in the future knowing there is a safe place to go with humans who are equally as inviting. Thank you very much for your kindness! Highly recommend!

I went in with a sore throat, and they told me I didn't have strep throat and I only had a viral…read moreinfection that would go away on its own. I continued to suffer for a few more days (because they told me not to come back for 5 DAYS) before finally deciding to go to a different walk-in. Turns out, I VERY OBVIOUSLY had strep throat. Then, to top it all off, they decided to charge me over $100 for my visit (yes, even with insurance). I am never going back. Absolutely ridiculous.

Poorly organized. Very poor patient/customer service…read more you should stick to U of M medical or IHA. Avoid this place!!

Billing is a nightmare with this company. Went in for a cough, they gave me medicine for said…read morecough. Later on I get a bill from them saying I owe $700. I'm thinking what? I have insurance. I contacted my insurance company and they said the medicine I received didn't match the diagnosis the NP gave. After calling AFC to get it sorted out, nothing happened. Received another bill. Contacted them again and finally they fixed it. I received a bill for my $35 copay which I paid online. Just today I receive another bill for the EXACT same amount for the same service. I don't know what kind of scam or shady business they are running but this is unacceptable. Will definitely be going elsewhere from now on. Shame I have this place a chance for being the closest one.

Excellent from start to finish. Professional and through would highly recommend. The front desk was…read moregreat and when I was examined it was the best I've ever had at a Urgen t care facility.

I was very impressed with the level of care at MD Urgent Care-Ann Arbor, MI. The staff was…read moreknowledgeable, professional, diagnosed my condition, and prescribed me medication that was very effective. I was feeling 75% better in 1 day and 80% the next day. They were careful to research the medication that was prescribed to make sure it wouldn't interfere with my current medication. I highly recommend this urgent care, in Ann Arbor, MI!

This is building 10 of 10 (U of M medical buildings line the entire ring around Briarwood mall -…read moreluckily they are all clearly labeled). Overall the atmosphere of the whole clinic/center is relaxed and laid back. There's a television in the waiting room and everything feels clean and up to date. I did not receive any physician care here but I did take advantage of the walk-in lab to get blood drawn. And when I say "drawn blood" I mean TWELVE vials (my new doc is apparently extremely thorough). The woman working at the lab was awesome. She was a little snarky but in a completely accessible warm, joking way. She was meticulous with checking and double-checking all the labs that were ordered. I warned her about my veins being crap (at most places, they stab into my arm and then "dig around" continually moving the needle under my skin and stabbing every which way until they finally get a vein - I don't mind needles or pain but it's sickening). This lady, on the other hand, felt both my veins and was careful to choose a small needle. She stuck me once, precisely, right into my vein, and got a good draw. THANK YOU, LORD. Next time I need vampirical services, I won't hesitate to return.

Having going here since I was 10 years old... the staff are friendly and very nice, check-in is…read moreeasy and quick... back in the old days, wait time was round 15 minutes or longer... but once I check in, I'm in the back room with the nurse within few minutes.... the process is so efficient! Check-out is equally quick.... I also love it because radiology and other services are near by, thus you don't have to go to the main hospital!

While you are supposed to fill out the patients info online, their system doesn't work. It took…read morethe nurse 30 minutes to enter in my paper work before we could be seen. We were the only ones in the office. Both my boys had been exposed to strep and were symptomatic. Dr. Looked in throat and ears, listened to their chests and prescribed Amoxicillin without conducting any lab work. Seemed very cursory and my peds Dr was shocked that they prescribed meds without conducting any lab work. I have also since talked to other Dr's who view this clinic is subpar. I would recommend finding another clinic if open.

It felt like a run down operation. They do not do xrays-it's broken. No one was there to do xrays…read moreeach day they said. They do not do blood draws-"Your insurance won't cover it." "My insurance has no copays and you're on their Network 1 list so it will be fine." "No, they will charge you hundreds of dollars. And the person who is allowed to do blood work and covered by your insurance will be here this weekend. Would you like to come back?" "My insurance has no copays...never mind." I did at least get a referral for xray elsewhere and medication from my pharmacy that helped. The receptionist was polite. The doctor seemed fine but unsure also. But the place also smells badly of mold and mildew. I had to spray my coat when I got home and change and wash my clothes.

Felt like the doctor didn't care. Went in with swelling and pain from a salivary gland stone. Left…read morebeing told all I can do is use mouthwash, suck on sour candy, and to come back when it's bigger. Did get a referral for an MRI but that doesn't do much good Jen my jaw and face pain is at a 7-8, and I can't eat.

Received the worst care ever for my mother doctor (male,) didn't even ask enough questions during…read morethe 1 minute consult & gave no medication. Said I can't do anything for her and refused to give any recommendations on what she should take for at home care. We have never been treated so unfairly. Receptionist and the young lady who took us back were both friendly but doctor seemed such in a rush and answered none of our answers and didn't care. Said that they couldn't do anything and sent referral to hospital.

Walked in and was treated quickly and professionally for flu shot and travel vaccines. I highly…read morerecommend this location. Bonus, the will bill insurance!

From the owner: MinuteClinic® in ANN ARBOR is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Definitely not the most professional urgent care I've been to but did the job alright. The office…read morewas okay but lacking in many ways. The receptionist was very kind in my opinion in person but not over the phone (she was very dismissive and was having a conversation with someone else while answering my call). Most people working had casual attire on which I guess is okay as long as care is given, it just takes away from the professionalism of it being a medical facility. For example: the guy who took me back before the doctor saw me was wearing sweatpants and a puffer jacket. I got my ear checked out by doctor Mustafa who was more professional and friendly and he sent me on my way with antibiotics to pick up. He said I should be feeling better overnight or within two days and my ear problem hasn't gone away but hopefully my antibiotics just need a few more days to kick in. Overall, this place was okay. Attire isn't everything and no one was rude or disrespectful. I definitely wouldn't NOT recommend it but there is probably a more professional place within a 5 mile radius.

This is directed to a Danielle Nicole: My experience with this employee was unprofessional and…read moredismissive. After my visit, I saw what appeared to be public Facebook posts from someone with the same name who frequently complained about patients and working at this urgent care. The attitude I experienced during my visit seemed consistent with those posts. I encourage management to review whether this employee's public online conduct aligns with the standards and professionalism they expect from their staff.

Very convenient and fast care here but maybe could explain things more so ur more confident when u…read moreleave

Best clinic ever!! For years at other places I was begging doctors to please medicate me for an IUD…read moreinsertion I was mocked and invalidated. But this place, I didn't even have to say anything. They knew it was a painful procedure. They offered me sedation, no argument no fight. I felt so safe there. I never felt so much relief. My pain finally was believed and taken seriously. The IUD insertion was so smooth with the medications, I didn't even notice they put it in. They then took me to a recovery room where they had recliners, heating pads and snacks ready. Please do yourself a favor and come here.