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    Helms Paving

    1.0 (1 review)
    Open 7:00 am - 7:00 pm

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    Services - Helms Paving

    Soil backfilling and compaction

    Earthmoving or regrading

    Excavation

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    6 years ago

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    AFS Foundation & Waterproofing Specialists

    AFS Foundation & Waterproofing Specialists

    4.5
    (19 reviews)

    Cole and Kayden showed up when they said they would be here, were very professional and efficient…read more They were great!

    We had some settling and sloping on one side of our house after 40 years of prior improper water…read moremanagement (we just purchased it last year). We had had some cheaper work done that acted as a bandaid but knew we wanted a more stable solution so we called around and ultimately decided, despite the high price tag, to go with AFS. The initial installation and lift experience was fine. We weren't amazed at the results - floors still squeaked and cracks hadn't closed up much, and within a couple months any cracks that had closed re-opened. So we wanted them to come back out and take a look at why we were regressing. It took almost a month to finally get someone back to the house - 3 appointments were cancelled, day-of. When someone finally got to us, the job required TWO people, and only one had been dispatched. A few days later 2 men are dispatched in case additional lift is attempted, and it was. Unfortunately for us, one of the two men dispatched was in training and he was left inside the house to determine if the man in the crawl space should keep lifting or not. We are extremely unhappy with the end result after this visit, and decided to cancel the "maintenance" plan to prevent any further damages to our home. We understand some new cracks can open upon lifting, but they lifted so much (without consulting me, I was home the entire time) that other cracks compressed and are popping out of the wall. We went from 2 noticeable cracks to over a dozen, probably closer to 20+. Trying to get hold of anyone to cancel the maintenance plan has also been a headache. The receptionists are very friendly but it always results in "let me email someone who can help and they will call" and days/weeks go by without a call. Very frustrated overall. Happy to have some solid support under our house, they did a great job there. But customer service is abysmal - feel like they give you the runaround. And to have someone in training calling the shots on how much stress a house can take is wild to me. I would recommend helicoptering the entire appointment at the very least if you decide AFS for your job.

    Helms Paving - excavationservices - Updated August 2026

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