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    Ignite Knoxville

    4.2 (5 reviews)
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    Response time

    2 hours

    Response rate

    70%

    Services - Ignite Knoxville

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    10 More Services

    Fire heating system installation

    Fire heating system repair

    Chimney installation

    Fireplace installation

    Fireplace insert installation

    Heating stove installation

    Patio, porch, or terrace construction or installation

    Outdoor fireplace construction

    Fireplace repair

    Fireplace insert repair

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    Recommended Reviews - Ignite Knoxville

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    3 months ago

    Exaggerated additional work recommendations that were grossly overpriced. Work paid for was incomplete and not thorough

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    Matt L.

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    5 months ago

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    Matt L.

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    1 year ago

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    2 years ago

    Matt does clean work. Very knowledgeable and efficient. Definitely will call for annual inspections!

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    Matt L.

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    2 years ago

    Awesome service! Very reliable and reasonable! Definitely recommended this company for all things chimney related!

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    Ashbusters Chimney Service - Gas fireplace.

    Ashbusters Chimney Service

    (2 reviews)

    We made an appointment for a few weeks out, and they called us when they had a cancellation, which…read morewas a pleasant surprise. The two gentlemen were very personable, obviously knowledgeable of their craft, and considerate; from protecting the carpeting, to the arrangement of the gas logs for proper air flow and aesthetics. They even gave us a recommendation for a good place to look into replacing our gas-piped grill. I especially want to brag on their kindness. We have a dog, and I know service men either love or hate dogs investigating them and barking, but they were so patient. Second, my dog is an epileptic rescue, who had a bad experience with a groomer that has left him terrified of the iPhone notification bell, to the point that we keep our phones on vibrate. During the service call, one of their phones went off, and they immediately noticed the panicked reaction from the dog. Once I explained the situation, both immediately set their phones to vibrate. I know it's a dog, and I know they were there to provide a service (which they did with thorough professionalism), but their kindness and compassion throughout the appointment was much appreciated. We will definitely be keeping them for services for our gas fireplace. I cannot recomme

    I had Tim come out several months ago and do an awesome job of throughly cleaning our two chimneys…read morein our home. He explained everything and informed us of some needed repairs that could be done at a later time. Very professional and well worth the money.

    Four Seasons Fireplace & Chimney - Knoxville TN wood stove

    Four Seasons Fireplace & Chimney

    (7 reviews)

    We have 3 properties in Maryville, TN that I wanted the chimneys cleaned. I scheduled them for the…read moresame day -- was told $249 for cleaning per chimney. They then proceeded to tell me each of the 3 chimneys were unsafe. I asked for estimates for repairs and was told that none of them could be repaired for a wood burning fireplace and that none of them were up to code. Our cabin was built less than 20 years ago but they claimed the chimney was too narrow to be repaired. I was told I needed flu liners and woodburning stoves as my only option -- interestingly, when I looked into it for the cabin, I would have had to special order a stove base with side panels because the chimney and the hearth were too big! They never got back to me with the promised photos or detailed estimates. I was told the 2 regular houses would probably run about $8000 to $10,000 and for the cabin, it would be much more because it was so big. I had had all three cleaned 2 years before by a fellow who retired and at the time, he said they all looked great. We hadn't used 2 of the fireplaces at all in that time and we used the third a total of 3 times yet I was told they were very dirty and it was lucky I'd called to get them cleaned.

    Absolutely terrible company to deal with and I'd encourage anyone to steer clear of them. I…read morescheduled an inspection and cleaning for $249 and when the tech (Joe) came out he worked for 30mins (ring cameras at front door and watching both rooms with fireplaces) and then announced that my chimney had loose tiles and he couldn't clean it. He then checked the wood burning stove and said it was outdated and he couldn't clean or inspect it (home is less than 25yrs old). He said a report would be sent to me with pictures explaining the problems and left. The next day I get an invoice for $349 and when I call the office to ask about the difference in quote the office manager (as she identified herself) was rude and condescending telling me that there might have been endangered animals in my chimney and that their insurance doesn't allow them to clean outdated equipment. While trying to explain that I was unhappy paying and not getting a cleaning she cut me off several times mid-sentence and was very rude from beginning to the end of the conversation when I asked to speak to the owner or manager. A few hours later I get a threatening email from Dion Martorella - Ops Mgr who says I "have refused to pay my invoice" and goes thru a whole list of reasons why they are right and I am wrong. I never refused to pay an invoice and just wanted to find out why it was not the agreed upon price and why my chimney was not cleaned while their tech was only at my house for 48mins including being on the phone for a portion of the time. Horrible experience and I can't believe they're in business with multiple other reviews that match my experience.

    Ignite Knoxville - fireplace - Updated May 2026

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