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    Help A Vet Handyman Services

    5.0 (1 review)
    Open • Open 24 hours

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    Services - Help A Vet Handyman Services

    Appliance repair

    Door installation

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    3 years ago

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    Lumber Liquidators

    Lumber Liquidators

    (3 reviews)

    I spent 3 months looking for the perfect flooring (waterproof laminate, stone look) and finally…read morefound it. We are in the middle of new house construction. When I ordered this the first week of November 2021, I wasn't too worried that it said "backordered 4-6 weeks, because we weren't in a hurry for it. As time went on, I had not heard anything, nor had the status changed on my online profile. I finally called mid-January. They said it should be shipping from the vendor on January 24. Still, not in a huge hurry for it, because building a house is slow, obviously. Jan. 24, nothing. I called back. They said it was definitely coming from the vendor to the warehouse on Feb. 5. Well, it actually came on Feb. 1, so I was super excited. I ordered 19 boxes of flooring, and two boxes of thresholds. Only 17 boxes were delivered and no thresholds. I call the warehouse in Horn Lake and the manager Chandler told me the thresholds had been shipped via FedEx (because they didn't trust the shipping company to deliver them...) and he would contact the delivery company (that we've already established we don't trust...)that day to get the rest of the floor to me. Well, then the roads iced over the next few days, so the delivery company couldn't get it out, until Monday, Feb. 7. Floor delivered, just fine. Still no thresholds. I waited a day, and called Wednesday, Feb. 9. The lady manager said my thresholds would be shipping out Thursday, Feb. 10 via FedEx. I told her Chandler told me they had already been shipped out a week ago! I have no idea what is going on up there, but this store is a JOKE! I asked to speak to Chandler when I called on Wednesday, and of course he wasn't working. I told her (I forgot to ask her name), she better let Chandler know I do NOT appreciate being lied to and if these thresholds didn't arrive by Thursday afternoon, I was driving to Horn Lake, they would be refunding the $300 I paid for delivery fees, and I would be leaving with my thresholds. As of 10:30 am Thursday, Feb. 10...still no thresholds. However, I do have a tracking number now. This is the biggest mess I've ever seen! I will never do business with them again! I understand things are crazy and pretty much everything is backordered, and I believe I was more than patient with this bunch of incompetents... but I will not stand being lied to! Oh and @R+L Carriers, if you happen to read this, they told me they don't trust y'all for shipping...just an FYI.

    Went in the store today to look for some flooring. Employee came up to help us but left us when…read moreanother customer came in, stayed with that customer and fulfilled his ordered. Please keep in mind 15 minutes later we are still waiting. Another customer comes end she proceeds to fulfill his order. What ever happened to customer service, I guess you are not considered with obtaining new customers. I really wish I could give this place a zero. Please work on your customer service skills.

    Help A Vet Handyman Services - handyman - Updated September 2026

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