Our carpeted stairs became soiled with a large amount of soot while getting our furnace replaced…read more After posting what I needed on Yelp, Dry Master Carpet Cleaning contacted me almost immediately. They were able to come 2 days later. The job took about 2 hours and the carpet was completely rid of the soot and cleaner than it has been in years. The price was also very affordable and lower than another company that also quoted us. I highly recommend Dry Master Carpet Cleaning!! 5 stars in every aspect!

Where to start? I can't believe these guys don't have a review. I have never taken the time to…read morewrite anyone a Yelp review prior to now, but Dry Master went above and beyond my expectations and they deserve some love. Eddie and Natalie are wonderful folks to work with and they provide absolutely top-notch service from start to finish. I've had them clean some rooms at my house on two separate occasions and was very impressed with their friendly customer service, punctuality, and the quality of their work each time. I recently called Natalie needing an emergency cleaning before an unexpected visit from friends and she managed to squeeze an me in within two days. I felt bad for calling them at the 11th hour and requesting their services, but Natalie was more than happy to work with my schedule. I knew that they did great work from my past experience with them and I didn't want to give my business to anyone else. They're locals and they're awesome and they pay attention to even the smallest details involved with running a great business. I really appreciate the fact that Eddie remembered me from his previous visit almost a year ago. He's the epitome of professionalism and is always courteous. He got right to work once I showed him the rooms that needed cleaning and was very efficient in taking care of my carpets. One of our dogs decided to use our spare room as his bathroom, and thanks to Eddie, the carpets look and smell fantastic once again. I can't say enough good things about Dry Master. I would recommend these guys to anyone needing their carpets cleaned and will absolutely use them again next time I need it.

Wonderful service! Very thorough and helpful. We moved into a home that hadn't had the carpet…read morecleaned and had pets. Getting the carpets cleaned felt essential! We loved how the home didn't smell like chemicals after and dried quickly. The carpet was so fresh to step on after! Very good pricing too!

Outstanding service! Great customer communication and care…read more Highly recommend Five Step!

Great service and rugs looked new! Definitely would use them again! Service to pick up and return…read moreto my home was a lifesaver.....

Locally owned service. Proper procedure for cleaning Oriental Carpets with good results. In some…read morecases, damage (particularly mildew) cannot be corrected even if optimistic evaluation indicated correction possible. Don't expect miracles. Will use again.

The carpet cleaners and the front desk guy were all very pleasant. The workers came to my house a…read morebit earlier and were very proficient and knowledgeable of cleaning my rooms. They took extra care in making sure all my spots were handled with proper cleaning. My carpet turned out beautifully and am very pleased with the results!

These guys are truly the best. With their "low-moisture" cleaning method, they did a…read morepre-treatment, shampoo, and extraction on this old dirty rental carpet, and left it looking almost brand-new with a light citrus scent! Everything was completely dry in about five hours, so I could move the furniture back same-day. Will use again.

December 2025 - Derrick did an outstanding job clearing my dryer duct work and the dryer itself. He…read moreclimbed a ladder to remove a squirrel's nest and clean the 20' duct. Tom K

We have had Justice clean our rugs two years in a row and couldn't be more satisfied. He is easy…read moreto schedule, on time, and friendly and professional.

We really appreciate our carpet technician Steven Sam's that cleaned our carpets today. He's a…read moregreat employee for Zerorez, very nice, caring, professional & very knowledgeable & experienced. He answered all our questions & did an A+++++ job with our carpets. We recommend him & Zerorez to everyone. We'll most definitely be calling this company & also asking for him to come back & clean our carpets in the future & will recommend him & Zerorez to everyone. We've had several companies clean our carpets before, & Steven from Zerorez did the best job of anyone ever has. If I could give him a million stars instead of 5 for a perfect job well done, I surely would!!! Everyone call Zerorez & tell them I referred you. You'll most definitely be glad you did!!! Sincerely, Kristi Bartlett A Very Happy Customer!!

Zero stars should be an option. We had an awful experience. After three weeks I had to call to…read moretrack down our rug (really, this by itself was not a big deal). Delivery was scheduled, the time window for delivery came and went, and we never heard a thing from the delivery guy, so we left for our dinner plans. He called 30 min late. We know that stuff happens, but there was never a heads up earlier in the afternoon that he was running behind, and no apology on his part for not being in contact, and THEN when I told home we weren't home anymore he said "well what do you want me to do with your rug?" Rude and incredibly unhelpful in a situation that he created. BUT WAIT! Once our rug was delivered (by a different person the following morning), we noticed it had a strong fragrance-y smell. The rug was incredibly stiff when we got it back and when we vacuumed it lots of powder came up, perhaps a scented deodorizer?? There shouldn't have been residue left!! We chose Zerorez specifically because we were assured fragrance and chemicals were not used, yet our rug came back smelling like it had been dipped in some horribly fake floral scent. I contacted the guy who I had been in touch with, he said he'd get in touch with the rug manager, and that was a week ago. The smell has slowly dissipated but it's still there, and we just give up. Ironically, we've swayed friends and family from using Zerorez as they were all waiting to hear how our experience went before having carpets and rugs cleaned. We absolutely wouldn't return the rug to have it cleaned again, as we don't trust that it wouldn't arrive back to us smelling like fake dollar store perfume and baby powder. The customer service overall was crap, and the cleaning service was crap. Totally a bust. Our rug was so much better when it was dirty!

I called Dewayne at Appalachian restoration after buying an investment home. Little did we know the…read moremold issues were more severe than we thought. Dewayne was able to provide us with the estimate of how much it would take to treat the mold issues to go forward with the sale so we could escrow the estimated amount needed from Dewayne's estimate for the buyer to move forward...

We had a dishwasher flood at our house and Appalachian came right away. Rick, Dywane, Billy, and…read moreCody were wonderful, kind, and very hardworking. They got the water up and started the dryers right away. They packed away our belongings. We did not have to do anything! They took great care of us during a really stressful time. They worked with our insurance company, advocated for us, and also worked with all the contractors to make sure that we got everything we needed for restoration of our kitchen and downstairs. I am so pleased with the way my kitchen was restored and I would highly recommend Appalachian Restoration and Cleaning again and again. Much appreciated Appalachian!

They are always professional and prompt and they do an amazing job cleaning my carpets.read more

I didn't set out looking for a "natural" carpet cleaning but after talking to a couple other…read morecompanies I decided to go with Bryant based on his responsiveness. He did a great job, carpets are really clean and the whole house smells awesome. I hope I don't have to have my carpets cleaned again but if I do I know who I will call. Thanks again.

Steam Master cleaned all my area, rugs, and all the upholstered furniture in my home. They did an…read moreamazing job, and they are also amazing people, delightful in every way. Congratulations to Daniel on his new marriage !!

They were able to accommodate me at the last minute and did a fantastic job. Very professional and…read morepolite. Definitely use them again!