Dwayne is very honest, cares a great deal about being clear about cost, and issues in repairing the…read moreproblem.

I called Dewayne at Appalachian restoration after buying an investment home. Little did we know the…read moremold issues were more severe than we thought. Dewayne was able to provide us with the estimate of how much it would take to treat the mold issues to go forward with the sale so we could escrow the estimated amount needed from Dewayne's estimate for the buyer to move forward...

Efficient and reliable! Justin was quick to respond and showed up when he said he would. Highly…read morerecommend!

From the owner: We're one of the few local companies that offer commercial and residential grapple truck services…read morewhich are generally more efficient saving you time and money!

SERVPRO took care of my mitigation and repair needs. Timely, professional and quality work! Hope I…read morenever need you again!

Extremely unethical business practices -- Buyer Beware!…read more This company operates in a completely unprofessional and shady manner. They present themselves as a project management firm, but all of the work is subcontracted to unverified, unvetted contractors -- many of whom do not speak English -- making communication and accountability nearly impossible. When problems arise, good luck getting a hold of anyone. They are unresponsive and evasive. Most concerning, they attempted to take advantage of my 78-year-old mother -- just one month after she lost her husband. The original project scope included addressing mold from a leaky roof: removing and replacing sheet rock, trim, and repainting. After quoting the insurance company for this full scope of work, they unilaterally reduced the job to about one-third of the original work -- but still demanded 100% of the original quoted price. Their logic of doing a fraction of the work but charging the full price is not only wrong, it is highly unethical. Taking advantage of a grieving, recently widowed senior is unconscionable. If you value honesty, transparency, and professionalism -- look elsewhere. This company is not to be trusted.

Jake and his team our awesome! We have an expensive wool area rug. It's got some years on it and a…read morecouple of puppies over the years, with the stains that come from raising a puppy, a few wine spills etc. The job they did is nothing short of remarkable. Thanks Jake

We were referred to Jacob through ServPro after Helene and he did an AMAZING job on our restaurant…read morefloors. Extremely professional and went above and beyond. (He did the base boards too) We are a BBQ restaurant so getting up the grease was not easy....well done! We will be using this company on a regular basis moving forward.

Home Again Restoration did a world-class job putting our house back together after Hurricane…read moreHelene. The prompt attention by Nick and his crews contributed mightily to our mental health during the painful recovery process by doing what they said they would do, when they said they would do it. Nick and his crews deserve maximum praise for being CONSISTENT: consistently reliable, consistently accessible, consistently competent, and consistently professional. Nick did everything he said he would do and, in some cases, when it worked to our benefit, he did more. Throughout the entire process he answered his phone, returned calls, showed up as planned, and did work so well that today we cannot tell what had been damaged by the storm. Add to this that Nick is a genuinely nice person to work with. We could go on and on describing the many challenges we faced -- and the way Nick and his crews met them with complete professionalism -- but the story would become repetitive, because all that we would write would say the same thing: Home Again Restoration is exceptional! Thank you, Nick, and thank you to your crews. Well done!!

Home Again Restoration did mold remediation for our new home. We had extensive damage in our crawl…read morespace. After giving them a call, Nick, the owner, came out the next day to quote removal. Home Again was also the most thorough with their assessment according to our inspector and was the most reasonable pricing of 3 quotes. They completed the work within days, with no issues since. We were so happy with their work. that we also just used them to install a handicap accessible ramp in our garage. Nick and his team were punctual and completed great work. They listened to our needs and the ramp looks great and suits our specific requests.

I had a good experience working with First Restoration to repair some water damage in our kitchen…read more I'm quite happy with the results and can say our kitchen looks better than ever! I enjoyed working with Jeremy and his team and would recommend them.

I honestly can't believe there are any bad reviews for First Restoration! I can only assume it's…read morebecause restoration is never easy and it's stressful. I work with a property management company and have used several different restoration companies over the years, and if at all possible I ALWAYS use First Restoration. They are amazing. The work is fantastic and they stand behind it! They are there for you the whole process from start to rebuild. They work directly with your insurance. They just make it as easy as possible when it comes to restoration. Zach is my 'go to' contact. He is always on top of things and ready to answer even the dumbest questions I have. 10/10 highly recommend this company!

Mary Palermo and the Rainbow team are outstanding! They are quick, efficient, and easy to work…read morewith. Their compassion and understanding sets the apart from the competition. I would highly recommend Rainbow Restoration for your remediation, cleaning, and crawlspace encapsulation needs!

From the owner: Since 1981, Rainbow International of Asheville has been at the forefront of residential and…read morecommercial restoration services. Whether you need water damage restoration, fire and smoke damage restoration, odor removal, or mold remediation, our team of professionals is on-hand and ready to serve you 24-hours a day, seven days a week. Our team of dedicated professionals is trained and fully certified by the International Institute of Inspection, Cleaning, and Restoration Certification (IICRC). We are a proud franchise member of Neighborly Brands and stand behind the Neighborly Done Right Promise: If the job is not done right, we'll make it right. Call us today for all your restoration needs!

When the team from Greensboro, Brittany and Alex, finally showed up for the job on Sunday, 2.5…read morehours late, after our Saturday noon appointment was cancelled due to them being over two hours behind schedule at another job, they worked hard and I was pleased with the duct and fireplace cleaning. I tipped them both for taking their Sunday to do the job, although my Sunday was also compromised. On both days, I initiated a phone call to inquire about the status of our appointment as time was slipping by and the courtesy of a phone call was not extended to me. The next day I made an appointment for duct cleaning at my daughter's house the following Thursday at 9:30 and they DID NOT SHOW UP. No phone call. Just a no show. I called the owner, Marshall, in Arden and he hurriedly mentioned possible car trouble saying he would reach out to Greensboro team and get right back to me. NO CALL BACK. This company is not reliable. Choose another.

I just ran across Carolina Ductmasters' business card and realized I never left the review I had…read morebeen meaning to make. I recently had my air ducts cleaned by Carolina Ductmasters, and I couldn't be happier with the service. Technicians Alex and Brittany did a fantastic job. They were professional, knowledgeable, hardworking, and had great attitudes from start to finish. You can tell they take pride in honest, quality work. This was hands down the best $575 I've spent on work done in my home in a long time. I would give them 10 stars if I could. Highly recommend Carolina Ductmasters if you're looking for dependable, hardworking professionals! I would definitely request Alex and Brittany if possible these two work great together as a team and get the job done!!