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    Hemwall Medical Center

    4.5 (22 reviews)
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    Review Highlights - Hemwall Medical Center

    Alderman for PRP treatments of my neck, which has significantly helped with my headaches and sinus issues.

    Mentioned in 17 reviews

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    Alameda Family Physicians - Waiting Room

    Alameda Family Physicians

    2.3(185 reviews)
    2.3 mi

    I am a little surprised to see some of the reviews here. I have been using Alameda family…read morePhysicians for decades and have literally never had a problem. In addition, I love their alliance with Stanford Health. Stanford has many locations with high tech equipment for all sorts of specialties. I have always received competent and helpful assistance when scheduling an appointment and have always been cheerfully met at the reception desk. Best if all is my Physician, Dr. John Carper. I have been with him for over 30 years. He is on-time, thorough, patient and a great listener. I am never rushed with him. In addition, I appreciate the detailed discussions about lab followups and his expert advice. My last visit, I was actually taken to the exam room 10 minutes early! With Alameda Family Physicians and Stanford, my health is closely tracked and well documented. I feel like everything is being done to monitor changes in health due to age and corrective actions are being made to keep my body in check. In my opinion, Alameda Family Physicians is stellar with preventative care!

    STAY AWAY FROM HERE!!!! Once again the witch behind the…read morefront desk got me. Left work at my school in Fremont and raced down 880. I arrived 15 minutes late due to 2 accidents on 880. She indignantly told me HOW DARE I EXPECT TO BEE SEEN and sent me away. HEY JERK! How about all those times I had to wait way beyond that for YOU?!! How about the time you told me my doctor had' retired' when, in fact, she left and started her own practice? You then gave me a new doctor who went out on Maternity leave and no one could see me? I have been coming here since my late doctor started this practice 20 years ago. Once they were affiliated with Stanford, they went downhill. I will look for a new doctor.

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    Alameda Family Physicians - Clean exam room

    Clean exam room

    Alameda Family Physicians - Central Ave. Alameda

    Central Ave. Alameda

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    Passport Health Oakland Travel Clinic - Book now at https://www.passporthealthusa.com/book-now/

    Passport Health Oakland Travel Clinic

    2.8(35 reviews)
    2.8 miEast Oakland

    I went to Will in December. He was friendly and knowledgeable and while I was there he looked up…read morethe city names I listed that I'm traveling to on my medical/intake form. After quick calculations he said I needed 11 malaria pills and when I said my partner (going on the same trip but who came in the day before and had an appointment with Maria) was prescribed 19 pills he realized he didn't pull up the right cities and also hadn't zoomed out to see that I was indeed in malaria regions for more days than he initially calculated. I didn't think anything of it, I get it - mistakes happen and we caught it so it wasn't a biggie and glad we caught it. Later in my appointment, I got my vaccine shots and Will said he sent off my prescription to my indicated pharmacy. I stopped by the pharmacy over a day later bc I figured it should've been ready by then but was told the prescriber didn't send over one of the codes they needed but that they had already reached out to him, twice in the 24 hr period since they received the script. So I spent 20 min on the phone with Passport Health and the sweet pharmacy rep to figure out what code was needed, what the code was, and it turned out the pharmacy needed Passport Health/Will to send the code. But he was out at lunch. The passport health rep on the phone said he'd flag it and Will would know to send it through. 5+ hours after my call and from when that note was supposedly sent to Will and the pharmacy still said the info is incomplete. I called Passport Health again and they said they've sent a note to a nurse now and indicated this is urgent... It took several more phone calls with various Passport Health reps and visits to my pharmacy, but I finally got the pills the day before my flight. Overall, I think this experience just deeply depends on the person you end up getting your consultation with. My partner got a bunch of travel and prevention tips that I didn't, his tech had already researched the areas we were visiting prior to his arrival instead of doing so very briefly in the middle of the appointment, and my partner got his script filled within 3 hours bc everything was properly sent whereas I had the opposite and it took 6 days to get my script filled.

    Money grubbing, EXPENSIVE, and NOT looking out for their clients. Crazy cancellation policies. Our…read moretrip got cancelled so we didn't need shots. We cancelled two days in advance and the guy said "no problem" when we cancelled but did not inform us that we'd be charged $75 to cancel. Just emailed us a receipt. A total rip off and terrible communication. A total ripoff!!! And super expensive $$$$$. Go to Costco instead. 1/4 the price! UPDATE: Passport (see below) says their cancellation policy is clear but the difference between 47 hours and 48 hours is basically nothing. AND when I called to cancel they did NOT tell me I would be subject to the cancellation. So their standard-corporate response shows EXACTLY what kind of company they are: Money grubbing, EXPENSIVE, and NOT looking out for their clients.

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    Passport Health Oakland Travel Clinic - Book now at https://www.passporthealthusa.com/book-now/

    Book now at https://www.passporthealthusa.com/book-now/

    Passport Health Oakland Travel Clinic
    Passport Health Oakland Travel Clinic - Book now at https://www.passporthealthusa.com/book-now/

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    Book now at https://www.passporthealthusa.com/book-now/

    Carol Gerdes

    Carol Gerdes

    3.1(61 reviews)
    2.2 mi

    Dr. Gerdes retired in 2021. I saw her for several years, and my insurance covered every visit. Now…read moreI have an "unpaid bill" that started as $98, and the collection agency wants $130 to take it off of my credit report. The bill was supposedly from 2017. If I owed her money from 2017 it seems like it would have come up in subsequent visits, but it was never mentioned. So is this allleged "collection agency" legitimate? Medicare would have covered anything sent to them because they are my primary insurance. I called them today. They never recieved a bill from Dr. Gerdes' office during that entire year. The Medicare representative also pointed out to me that the date can't be right since I was in surgery on the date the visit supposedly happened. And now I can't reach Dr. Gerdes because she is retired. What can I even do with this?

    I wish I had checked the reviews prior to making an appointment, sadly, I believe all these to be…read moretrue. I started off the new year with a new insurance company ( I have always had Kaiser) and completely struggled finding a gynecologist just to refill birth control. I finally called my insurance and desperately asked them to help me find anyone in my area (Oakland), I was then given Dr. Gerdes' clinic. I asked my insurance how much the co-pay was and they said "$30". I called and made the appointment and when I showed up they charged me $50! I told them I had just spoke with my insurance company and they confirmed it was $30. The receptionist, with no indication of hearing me out, demanded the $50. At this point I could not really afford to go waste more time so I just agreed and wrote them a check... The office was really really old and not updated, no big deal. Dr. Gerdes came in and talked to me for awhile, she seemed decently nice. I got my RX and went to the pharmacy. About 7 months later I decided I needed to switch my RX refill location, I called Dr. Geredes office and asked if they can call the remainder of the refills into a new location. It has now been 2 weeks and I left messages and never received a call back. I am super frustrated as this should be a simple task, or at the least RETURN MY CALL

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    Carol Gerdes
    Carol Gerdes

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    Hemwall Medical Center - medcenters - Updated August 2026

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