I've been here three times to get my eyebrows done and they have always been so nice and kind. I've…read moregotten threading and wax and they made it very comfortable with each service.

KP does a great job. she gets me right every time.....read more

Mona was amazing! They are next door to my nail shop. I was in and out. I went in to get my brows…read morethreaded. It was wonderful. Typically threading my brows hurts. But this was the most painless threading I have ever experienced. Mona knows what she's doing.

Awesome Place, service is amazing with a peaceful setting. Love this place! Lashes and eyebrows are…read moreon point every time!!!

This place is A-OK. My brows were looking much better than when I arrived but a few things were…read moremissing from making it a 4 or 5 star. - It was a little awkward when I came in. Another woman was getting her brows done (in plain view of all those walking by in the mall) and I stood a bit before asking if I should sit. - The woman is fast but it felt a bit rushed. I had a few hairs she completely missed. - The woman also isn't incredibly friendly. She's not rude but just a bit focused on what she's doing. It's $12. Pretty affordable if you are in a jam and need to make things happen.

I came here out of convenience because I was already in the mall and didn't want to make another…read morestop. She had just finished up with another client and took her payment then instructed me to sit in the chair. I asked if she could wipe the chair down first which she seemed annoyed by. Then I asked her to change her gloves because she had the same ones on from the previous client. She went into the back room and probably pretended to change her gloves then came back out , which is something you should obviously do in front of the client. Even before covid, proper sanitizing measures should be taken. I won't return

I will ALWAYS come to Bombay to get my brows and lashes done! The prices are great, atmosphere is…read morecalming and I couldn't speak higher of Sapna. Sapna has the best customer service she Always get me together.

I like this location and how they don't rush you with any service that they're giving whether…read morebrows, waxing, or henna. If you want any extra tweaking or add on with your service, the ladies are always willing to accommodate.

The staff was friendly, and the young lady who threaded my eyebrows did an amazing job.read more

I tried to give them a few tries since I'm new to the area and Alaa is who I came to like at this…read morelocation but she's been gone a few weeks maybe months. So I decided to try the others...1 older lady that I liked the last time was doing a facial so I couldn't get her and then a short younger girl with extremely thick brows...she seems aggressive to me....she was talking very loudly over my face and her breath was horrible the last time I came. She also messed up my brows and covered her mistake with the tint. Today takes the cake tho and I highly doubt I will return. I've been to Bombay Cordova and on Park for years...never a problem. They were always Very professional. Clean work areas. That is not the case with the Southaven location. First let's start with the location. It's not clean, it's dirty, not inviting at all...no salon decor like the other locations. There's always a stinky smell like someone recently pinched one off or took a dump. I'm sitting here currently waiting on the young lady to go get tint for my brows that she just threaded. She's been gone nearly 20 minutes and I'm just listening to them stand in the hallway talking as if their lobby isn't full. She just got back...I remind her that I also want my chin threaded. She's so busy talking that it takes her 20 mins to apply the tint to my brows...she tells me to sit somewhere else while my tint settles and I remind her again that I wanted my chin threaded. She sighs as if I just asked to borrow her wallet! I keep my warm demeanor bc if it weren't for my engagement photos that I'm taking tomorrow I would've walked out and just went somewhere else but she's already threaded me at this point. I just need the tint.I just despise blatant obvious bad customer service. And playing and talking as if you don't have customers literally waiting on you to finish their service. I've never had anyone take that long to get tint for brows. And when I tried to ask the older lady who did my brows the last time if she could check On the young lady getting my tint and she totally ignored me. I only had to wait 8 mins to be seen but it took her more than 50 mins to thread my brows and apply tint bc she played and talked the entire time. Not to mention either she used a stinky towel to wipe off the tint or it was her. She didn't have the boo-boo scent before she applied the tint but now I'm wondering if she pooped while my tint was resting and it got on her fingers....ugh. Never going back and I don't like my brows!