I worked with Terry Downs for my first tattoo and she did an incredible job! The whole experience,…read morefrom booking it to the consultation to the actual appointment was so smooth and easy. Eden is a breeze to communicate with and always responds quickly to everything I sent. The shop looks so cool and is very clean. Overall, a wonderful experience for my first tattoo and I will definitely be returning

Have had two tattoos done by Morgan and she is the best tattoo artist in the 804 hands down, no…read morequestions asked.

From the moment you walk in until the moment you leave, everyone in the shop welcomes you like a…read morewarm embrace. My artist was Papi who was not only open and friendly, but VERY professional instilling confidence I was in the right place. Located on Belmont near Carytown, this is a woman owned local business with true artists working there. Pricing is comparable. Highly recommend for your next inking.

Truly, the best tattoo experience I've had. Ian is super collaborative very experienced and just…read moregenerally a great guy to spend time with. He interprets your ideas clearly and with passion and works super efficiently. I'll be going back for my next three tattoos. I cannot recommend this place enough.

Paj offers quality service and excellent customer service. I'm always satisfied with her work and…read morecreativeness!

I absolutely love her! I've been here twice and have referred many friends who have visited and…read morebecome regular clients! She is amazing and pays attention to details. I love that she customized each manicure to your nail bed. This isn't like your typical salon. Her space is clean quiet and relaxing. She also serves you complimentary beverages including wine :)! as well as snacks!

I literally got my tattoo yesterday, and I could not be happier. Frankee (@carrion.beetle on…read moreInstagram) did such an amazing job with capturing the essence of my baby boy. I was a little worried about the tattoo process, but Frankee explained all the steps and helped walk me through what he was doing. At first, the tattoo was not how I exactly imagined it when he sent me a draft the night before, BUT he was able to mesh my ideas and his own style to create The Most Perfect tattoo. I was honestly in shock when I first saw the end product and ended up in a daze LOL. I am obsessed with my tattoo, and my friends all agree that it captures my son so well. Frankee was also really considerate of my incredibly low social battery and asked about my preference for talking or just vibing and listening to music. Anyways, 10/10 experience and recommend Frankee to the highest degree. Thank you again, Frankee (plus all the nice staff members I encountered)!

Thank u to Unkindess Art for making my very first tattoo appointment a fun and comfortable…read moreexperience!! I worked with Liam Williams who made sure I understood every detail of the process as he worked. All of their artists are crazy talented and very welcoming. Definitely a safe place for queer folk and first timers. Go support these amazing artists!! ​

This place is awesome! I got my first tattoo here and the artist was understanding and also very…read morehelpful in letting me know the process! He also followed up after the tattoo was completed to ensure healing was going well! Highly recommend this place! Very talented

Preface: whenever I'm unhappy enough with service to leave a less than stellar review, I take a day…read moreor two to figure out if I'm just frustrated, or the service/experience was legitimately bad enough to warrant that review. I'm super glad I did in this case, since a friend pointed out something I hadn't realized. I came in based on excessive amazing reviews of both tattoos and piercings. I went in initially on Saturday evening spur of the moment, but was told the piercer had just left for the night and wouldn't be back till Tuesday. That's what I get for not making an appointment or calling ahead, but like I said, spur of the moment. They told me she'd (Karina) be back Tuesday. I figured if they're referring to a single piercer, then she presumably has experience with this piecing and decided to come back Tuesday. So I went back on Tuesday. I called ahead but didn't get a response. To their credit, I got a call back after I went in 20-30 minutes later and they had been packed when I came in. I guess Karina is the only piercer that does the bridge piercing, so after she cleaned up, I came back and she prepped my face for the piercing. Maybe she could tell by looking that I had the anatomy for the bridge? Idk. Then she put the marker on my face and let me check the placement and had me lay back. She didn't even offer to let me see the piercing first, I had to ask. She was intending to use a curved barbell, despite many other piercers advocating the straight one to avoid changes in tension, to prevent gravity from pulling the curve downward and making the claim of reduced tension redundant, and mitigating rejection risk. I believe the piercers that I've followed online, blogs, Instagram, and tiktok. I don't think I can do research and know more than a trained professional, so I read what the professionals said. When I asked for a straight barbell, she seemed frustrated and claimed she didn't even have any straight barbell options despite having a full container of barbells labeled as such and insisted that she's been piercing for 19 years. (Idk their gauges but it was definitely unbelievable considering the boxes were labeled "straight barbells") I'm not trying to negate her experience, but I felt very judged for both wanting to know and having an opinion on what went into my body. If I want to mitigate rejection risk, why should that option be judged? This is a piercing I'd like to keep. It wasn't until I called my second option for the piercing and was asked a few questions and told the pricing that I realized none of that had been discussed at West End Tattoo & Piercing. I even had to volunteer my medication list as described in the paperwork, since no one asked. I wasn't told their pricing before she intended to pierce me. I don't know what the tattoo process is like here, since I've never been for that, and I definitely verified the other location pierces with straight barbells. Lesson learned. I will say everyone was friendly and welcoming until I questioned the piercing jewellery, and the decorations are awesome, but I won't be back, even for a tattoo. Added after reflection: omg, no one spoke to me before any expected piercing about after care, possible migration/rejection, other risks like scaring, etc. I hadn't initially recognized that lack due to my own research following other piercers, but recognizing it now is terrifying. 2* because they were very welcoming when I walked in, and willing to squeeze me in without an appointment.

Let's talk about celebrity makeup artist; the go-to MUA in Richmond for celebrities when they enter…read morethe city; MY makeup artist K. Thompson! I do not know HOW I stumbled upon this make-up angel a few years back, but her hands are blessed! First off let's discuss her personalty. When I first met her years back, her spirit struck me! She is a beautiful soul inside and out! She is down to earth, laid back, easy to talk to, and moving on to what's second most important, she's professional! I never have to wait too long after my scheduled appointment time to hop in the chair, if I have to wait at all. If she is placing the finishing touches on me and her next appointment walks in, she doesn't rush through those last touches to hurry and get the next person in the chair. And we (the clients), don't mind waiting those few extra minutes, because we know that she wouldn't rush out of the chair any less than perfect. Its evident that she takes pride in her work. She is very knowledgeable about skin types/what the best products/brands are for your skin type, provides education on the products, and answers whatever questions you may have about the,. She's in fact, so knowledgeable that she has even come out with her own brand! She is an amazing business woman as well as kind person, as evident by the times she is unavailable to my makeup, she provides me with referrals to others (who are just as amazing). She's not one of those "Oh if I'm not doing it/getting any benefit out of, I'm not referring" You can view her Instagram and she actually post other makeup artist, as well as other small businesses. She wants everybody to win! She teaches lash application classes (her lashes are amazing, BTW), she sells her own brand of makeup, SHE DOES MICROBLADING/SHADING !!!, she promotes other makeup artist, and she can beat your face like you were a causality in a Mike Tyson (in his prime) and Floyd Mayweather fight. Beat it to the back of the church! Beat it to the GAWDS and the high heavens above! Beat like Chris Brown did Ri... oh wait, too much? Oh, okay, sorry, I'll chill. I say all that to say this... if you are in Richmond, DMV, NC, SC, hell if you in Vegas (fly her out) and you have an event you want to look amazing when you are in attendance, or you need makeup done for a photo shoot, a wedding/wedding party, to take a bomb ass selfie and make your ex sad and his new boo mad, WHATEVER; GO LET K. (and or her people) BLESS YOUR FACE!

Well... came here for bridesmaid makeup! I have never experienced this while getting makeup done. I…read morehave a light skin complexion and they didn't even have anything remotely close to my color so she had to use ORANGE concealer. None of the makeup itself was quality makeup and brushes were old and unsanitary. The makeup artist was the sweetest but it was not her work on the yelp business images and she was clearly not as good. Instead of taking 1-1.5 hours, she took three hours and a half!!! On top of that she couldn't do liner because she said it would take way too long on top of the 3.5 hours she took! And she couldn't do lashes as well because there was no variety in style. I came for a natural subdued look and all she had were trashy thick 2 inch lashes. She was plastering layers of makeup on my face it looked so caked. She also had to do and redo eyebrows that took like an hour. Absolutely no consideration for time. Worst spent $65 of my life. The makeup was appalling I left the store holding back tears. I was stressed because of the time, and hated the way I looked.

My favorite part was when another artist said "think of bob ross!! Happy little accident!" as I'm…read moreliterally sobbing on the table

when i go to graffiti ink, i always have and always will go to ed. hes done 5/6 of my tattoos and i…read morelove each one of them. the shop is clean and has music playing, the atmosphere is just nice overall.

constance was amazing!! me and my friend came in and both got a helix piercing and she was super…read moresmooth and quick but didn't feel rushed! she explained after care very well and helped us a ton!!! 10/10! vibe was super inviting and friendly and we felt very welcomed! jewelry pieces were super cute and wide variety! very patient and would def recommend to others!

Did a walk in, to get a rib tattoo done. Ash was quick with it and was extremely easy to work with…read more Very happy with how the tattoo came out with. Everyone at Enigma was very nice and quick to help you. The shop had a good vibe.