Came for blood draw for lab work; appointment made online…read more Lot parking and easy access to front door. Great signage. Some guy (patient) walked out of a door inside, smiling at me more than a regular friendly smile. If you're a girl, then IYKYK. People come for various reasons. I just realized this includes getting tested for venerable diseases? That might explain him smiling at me....maybe he got good news? But I digress.... Finally I got called, and was set up for the blood draw. The lady poked me and could NOT get blood! She made me drink a cup of water. I should have brought my own water bottle. I don't trust water from a tap. Anyway, she's made me drink it. Made me worry that's going to affect my results. More stress and cortisol coursing through my body! She was nice but she expressed she was ready to go home. I hear her, but that always taints my reviews. Overall, fine. Easy appointment scheduling, parking, and efficient in person experience. But BRING YOUR OWN WATER! Results were posted next day.

This location doesn't stock pressure wrap to prevent bruising after a blood draw - I asked for it…read morebecause healthcare providers have told me that pressure wrapping is helpful. The technician told me it's a Quest corporate policy not to pay for pressure wrap. Sure enough, I got a bruise last time I was there. Also, their laboratories are so slow! It has been nearly three weeks and I don't have my results yet. I've called customer service repeatedly and they haven't given me an explanation. If you have another option, use it!

We - husband and I - had an extensive blood draws here through Function Health. It's best to…read morepre-schedule your appointment. Understand that when you walk in, there is no window or human to check in with-just a tablet, so be prepared to scan your driver's license and insurance card- if using insurance. Christopher was our phlebotomist, and he was professional, kind, and gentle. I struggle with needles, and I believe he sensed that. His calm demeanor and gentle conversation kept me blissfully distracted. My arm looks fine a day later (no bruising). Will return to this location.

Everything was prompt, clean, etc. I waited maybe 2 minutes to be seen which is the best I think I…read morehave ever experienced anywhere.. Cheryl was the clinician that helped me and she was very friendly and helpful. She made my experience ever better!! Thanks Cheryl :)

I was pleasantly surprised by the quickness and the friendly staff. I appreciated the way that they…read moreworked with me (I called same day) to achieve a quick turn around time as well. Lastly, and more importantly it was inexpensive and everyone likes that.

From the owner: Drug Testing Background Checks…read moreDOT Drug and Alcohol Tests Paternity Testing

Was looking for a place for Covid testing but multiple other places had multiple day waits. Here I…read morewas able to easily schedule my appointment online for the next day. They have an easy online scheduling tool and take all your information including pictures of your insurance cards and license so everything is already entered when you go in. They are appointment only on the weekend, but walk in during the week. I had been planning to get a rapid test, but was pleasantly surprised when they told me they are able to do covid PCR testing same day (as long as you are tested before 2pm). I got in and out quickly and the staff was kind and helpful. Highly recommend.

Went to MIU in Troy to have a procedure done and the equipment shut down half way through!! . Had…read moreto reschedule for the facility in Utica. This really isn't a procedure you'd like to have to repeat!!!!!! Huge KUDOS to the Urologist Technician Sarah!!!! ....she is a great asset to this Company!!!! She has a very pleasing demeanor and a very compassionate aura about her. This helped me with having to redo this procedure!!!!!...... The Troy office definitely needs to get their equipment fixed so patients don't have to keep rescheduling!!!!! The reason I'm giving a 5 star is only because I'm giving Sarah a 5 star....

I've been going to MIU for almost 30 years. My first urologist doctor retired and now I'm seeing a…read morefresh young face that was recommended by his medical school Dean of the Einstein Teaching Hospital in New York. He is thorough, decisive, and able to handle my questions with exacting and supportive information. At the clinic I never experienced any significant delays. I saw some of the low ratings. I think some of that is due to the nature of the area being dealt with. For men, we never thought much about our plumbing ever giving us any problems and then when it does the procedures to correct seem somewhat invasive. Do Not be afraid to ask questions. They will answer when you ask. I had a procedure that required a catheter be inserted from my bladder through the penis for discharge of a kidney stone remnants and urine after ultrasonic destruction of a stone that would not go through the descending urethra from the kidney to the bladder. (sounds like fun so far, eh?) . Well the thing leaked. More fluids came out from the outside of the tube than from inside of the tube. It was a long night. I returned the next day to have the tube removed and asked the nurse removing the tube and cleaning up the mess, "how often do these things leak all over the place?" "Oh, it happens a lot, maybe like 20% to 30 % of the time." I asked why don't they tell patients that this might happen with the caveat of, probability of occurrence, in terms of something like "3 out of 10 people that have this installed will have leakage problems and what precautions (wear an adult diaper) should be taken." I was told "that would alarm the patients". NOT ME! Next time I will ask. I used to be squeamish about things like this, then I went through approximately 11 surgeries to get one replacement knee that wouldn't get infected. Never happened. I live with anti-biotics till death do us part and have lost about 75% usage of my left leg. Buts that a whole different story. I mention this for one reason. My worst experience in the 11 surgeries occurred twice at a world famous clinic in Minnesota.

I went here today due to the illness that is going around. Heavy congestion in chest, short of…read morebreath, worst cold ever. Within 5 minutes of arriving, I was in a bed with a nurse given me medication to help me breathe again. Ran all sorts of tests quickly. Any other ER, I would still be there. In and out in under 4 hours. Everyone was very kind. Love this place. Got me feeling 50% better in under 4 hours. I would like to thank everyone there. So thank you !!! The negative reviews are not even for this place.

My mother was left waiting in front of the receptionist for 30 minutes while she was in severe pain…read moreand suffering from heavy bleeding after losing her pregnancy. The receptionist showed no urgency or compassion. Instead, she was rude and even asked why we brought my mother here instead of another hospital. Her behavior was completely unacceptable, especially during such a serious emergency she was wight old lady in the afternoon shift.