There aren't a lot of flooring store options in Lexington and maybe that's a good thing since the…read morevariety in a single store alone is huge. Choosing carpet for me is overwhelming. The selection at Kevin's carpets seems really good to me, and the sales people there are helpful without being pushy. Somehow I chose a beige carpet out of a hundred shades of beige that was just perfect once installed, soft and cushy. The sales person worked out the best way to maximize the carpet for the room shape as it came on the roll, and the installers were quick, did a beautiful job and put all the furniture back in place. I had to have them come back to replace some pad where rain had come in during the heavy rains this spring and had gotten the carpet wet going into a closet. Their seams were so invisible I didn't even see them and I had ripped the carpet up trying to get up the carpet to remove the wet pad. They seamed the ripped carpet back together where I thought I had ruined it so it doesn't even show. Great professional work! Thank you Jeff and the rest of the crew!

If I could give less than one star, I would. This place is literally the worst place that I have…read moreEVER done business with. We purchased a runner to be installed LAST JULY. We set the installation date for mid-August at Diana's recommendation. She rescheduled us SIX times. Each time was on the day of the appointment and for a number of different lies. Her installer was sick, he was scared of immigration, he got in a car accident, he was at another job, his back was hurt, they didn't have the carpet (?). I was patient and understanding each time but started to get frustrated. They finally came to install it end of November, beginning of December. Within ONE month of it being installed, the binding started coming off in multiple places and was pulled off and frayed completely in one section. When I reached out about getting it fixed/replaced, I was told that it was probably a vacuum (?) that did it. Shouldn't I be able to vacuum my stairs without a new product being damaged? Diana lied YET AGAIN and told me that even though it wasn't their fault (?) she would replace it. At that time I was told that they could replace the single section that was severely damaged without having to pull up the entire runner. We were rescheduled TWICE before an installer and Diana's son came out to let us know that they did not have the supplies they needed to fix it because they actually WOULD need to tear the entire runner up and redo it. I reached out to Diana who scheduled me for a replacement installation that has now been rescheduled FOUR times. We have texted, we have called, we have gone into the store. Nothing has changed, nothing has happened, and she has still yet to take responsibility for being a TERRIBLE business owner. At this point, we have threatened legal action to which we were told "go ahead but we provided the service we said we would." We have asked for a refund and been denied. We have asked to pick up our replacement carpet ourselves so that we could have another more reliable carpet service install it. And she has said TWICE now that she is unable to get the carpet despite having taken the time off for us to pick it up. We finally were able to pick the carpet up from the store ourselves and take it to Carpet One where they bound it and installed it for us within 2 weeks. If you can avoid Kevin's Carpets DO IT. It is not worth your time, energy, or money.

I left for vacation, came home to a beautifully done carpet job! The job was in a tight spot with…read morenarrow stairs that curve, so I've no doubt it was tedious to access. I had a note in my kitchen from technician explaining that when the old carpet came up it took some drywall with it, the note went onto explain the efforts made to fix the spot, I was so impressed with his efforts I learned how to write a review, lol, I would definitely recommend Carpet One

I was excited to see that they had bound carpets For college students at a very reasonable price…read more That's what we came for, and that's what we walked away with.

We had Floor Coverings International do tiling for 2 bathrooms. They did a great job. Jonathan was…read morevery helpful to us with advice and answering our questions when we selected our tile. He made it be a fun process for us! They have their showroom where you can select tile, but they also give you the option of coming to your home with tiling samples and do everything from the comfort of your own home, which is what we chose. We wanted to see how the tile looked with the lighting in our bathroom. It feels fun and exclusive to select tile this way! No crowds or other customers to worry about! Also we knew that he'd have to come to measure up our bathrooms for a quote anyway, so this worked out well for us. We felt the quote was reasonably priced, and we went ahead. They are honest, reliable and trustworthy and I had no qualms about having them work in our home if I was not there the whole time. Our actual contractor was Daniel, who did an AMAZING job. You can really tell he takes pride in what he does, he is a perfectionist and a true craftsman. We were thrilled with the result. I would definitely recommend Floor Coverings International. We would not hesitate to hire them again if we have any future flooring needs.

Prompt, gets back quickly. Has worked with me through trying times. Had several samples of carpet…read moreand plank tiles.!

Jason and his Steam Team brought carpets back to life that I thought needed replacing. Just…read morepurchased a home and the carpet had rust spots and stains throughout the house. I didn't know if there was any hope. Jason promised if it could be cleaned, he would clean it. The carpets look almost new! All the rust spots are gone! He did a fabulous job! Much better service and cheaper also than the bigger companies. He has a customer for life. Give his team a try, you will not regret it.

From the owner: At Steam Team Services, we are Central Kentucky's trusted experts in cleaning and restoration…read moreservices. Since the 1990s, our family-owned business has built a strong reputation for quality, integrity, and reliable service. From water and flood damage restoration to roof cleaning, pressure washing, floor care, and snow removal, we offer a comprehensive range of services to restore and maintain the beauty and functionality of your home or business. Proudly serving Lancaster, Nicholasville, Danville, Richmond, Lexington, and surrounding areas, we are dedicated to bringing your property back to its best.

I wanted to order a custom carpet runner for my wood stairs and Daniel personally came over to…read moremeasure the area. I was very pleased with the process, measurements and the quality of the carpet runner. He was very flexible with installation and helped save me some $$." Thank you!

From the owner: Internationally known for his expertise in floor coverings, Grover Huff invites you to visit Carpet…read moreWorks, located in the heart of the bluegrass. In business since 1986, we have a strong reputation for customer service and are renowned for our custom design work. We uniquely offer custom fabrications from fitting stately classics to your circular staircases to creating mansion size one of a kind rugs. When you visit our showroom, you'll find a relaxing place to shop. Our friendly sales staff will help you make your decisions without pressure and will do their best to make your shopping experience as pleasant and enjoyable as it is productive. We invite your to come explore the beauty Carpet Works can bring into your home. Call today for an appointment! 859-277-4135