I've been using Gilmer Nails Spa and Lashes for my Pedi and Nails for about 2 years (always had…read moreexcellent service) and didn't mind paying 59 cents to use my debit/credit card; then it went up to 79 cents which I paid. Now they are charging a 3% fee for using debit/credit card to cover bank service charges. I usually pay about $100 for the services, now I'm charged $3.00 to spend $100 in that store. I was in there today when I read the sign they posted about this charge. I usually tip on my card but today I didn't want to pay them a fee to give their workers a tip. I paid cash for the tips because I didn't want to short the workers. I worked for a bank 20 years and never was the fee that outrageous. I do know they charge a fee for not using their charge machines but it's usually a small percentage of the total debit/credit card charges. The services fees are right in-line with other salons and they don't charge a fee to use the card. The fees we pay for the service is suppose to cover the "cost of doing business". How do the others do it? Unfortunately, my bank doesn't have a location for me to get cash so my checks are sent directly to my account and I have to use debit/credit cards. Now your only problem is "you're not the only salon in Gilmer/Gladewater area, so you will lose mine and my daughter's business. Thanks for the past services, which I liked "most" of them. Sherra Trammell

I have very thin and easily damaged nails. E has been working with them for almost a year now and…read morethey look great every time! Excellent staff, truly enjoy the "dip" nails and pedicures I receive. So glad I found them!

What a nice experience! We called ahead for 4 pedicures and they were kind enough to open early to…read moreaccommodate all of us. The staff were so kind and we were all so happy with the wonderful pedicure services. Pricing was great and would definitely go back and recommend!

I had a very relaxing, thorough pedicure with a young man named Tam. I picked the basic service…read moreand felt like I was getting the 5-star treatment! I will definitely be back. The music was very nice, too.

I wanted to love this place for a couple of reasons. The Yelp reviews are overwhelmingly positive…read moreand it's convenient to where I work. When I walked in, I loved the feel of the place and was excited thinking maybe I found a "place" in Texas I can go to regularly, having just moved to the area during the pandemic. It was only my second time to get my nails done, since businesses started reopening. However, I had a horrible experience while there and even worse since leaving. The lady who did my nails was on her phone throughout my entire manicure. She would stop working on my nails and text or talk on the phone, then start again, then get back on her phone. I went during my lunch break, so this truly frustrated me, as it took much longer than it should have. I have pretty thick nails, but she filed them down so thin to apply dip that my nails literally bend. Like paper thin. How do I know? Well, the dip on both pointer fingers has chipped off and both thumbs have cracks in several places. I've never had dip crack before. The application is lumpy and looks jagged around my cuticles. The positives? The shape is pretty and the length is good. But one week later, I'm headed to another salon to get the dip redone. I usually go three weeks between dip applications. I'm not sure if she was having a bad day or what, but I will not waste my time and money to give her another chance. I do hear the male technician, Tan, is pretty good. I saw him working diligently on another lady, so if you decide to go, maybe ask for him.

Honestly really disappointed. The service was great, but then my gel nails started peeling…read moreimmediately. I went in the next day and had a chip fixed but then every single one of my nails started peeling. I wear gloves while dealing with water and I've been very careful, yet my nails are already completely ruined and it's only been 5 days. A complete waste of $100+ I'm having a baby and I cannot go in and get them fixed. I'm so so so disappointed and upset. A gel manicure should last much longer than 5 days. I really wanted to love this place because the service was so great, but their work is below average. I do not recommend

Horrible experience initially. Man who did my pedi and mani, cut my nails all crooked and some were…read morelonger than others as well and hurt me several times. I stopped service. Worst ever. Update: Angel rescued the day. She took over and made it all right. It is a shame I didn't get her from the start. I'd have a rated a 5 from the start. The average as a whole is s 3. Ambience is always nice.

I made the mistake of not asking how much they charge for filling gel nails. When I got ready to…read moreleave he said it was gonna be $80. The nails look good, but not that good!

Vanilla did a wonderful job on my nails! Place was clean and everyone was friendly. Fast and…read moreaffordable

Seriously, best lassage chairs ever! We were in town for our anniversary and decoded to get…read morepedicafyer all our wandering. They were so nice . Suoer clean. Best leg and foot massage I've ever had. I also did a manicure and he did a great job. Highly recommend!!!!

We have been going here for years. Today was awful experience. There were 3 of us and each of us…read morehad a bad experience. We had nail Polish everywhere on the bottom Of foot and side of nails. So disappointing. Hope they get the regular staff back again. We won't return.

Exceptional service. Reasonably priced. I was visiting from nyc -- but they made me feel so welcomread more

Great price and they do good work! I would go more often BUT live in Houston TX. Will be back next…read moretime I'm in town.

The new greeter is VERY pushy and can't take no for an answer, rude even. I will only let Andy do…read moremy nails.

Very nice and does a great job. Will return. In fact headed there today for nails and toes repaintedread more