This kind of provider is a hard to review. If you had great results and prognosis, you'd probably give the MD a 5 star rating. On the other hand, if you had a problem, you'd probably give the MD a bad rating. All-in-all I like this practice and this MD. I have been coming to Urological Associates since 1985, and have gone through number of MDs - many have retired while I have been a customer. Dr. User is my third practitioner from this association. I guess that is a good thing that I have outlived/outlasted my MDs. The latest to have my case file is Dr. User. I like him ... he has the young fast hands one looks for in a physician. While there is a lot to be said for the old experienced hand, I prefer the young fast and most recently graduated hands who know the latest and best practices in the business. Dr. User is very good, and has that balance between being experience and being up-to-date ... I would recommend him. And I have to give a shout-out to the nurses who set everything in motion. I have seen one of the nurses for over 20 years on and off, and they set the tone. While literally getting you prepared for any procedure, they also set the tone for the office. Good MDs, good supporting staff, and I'll keep visiting every two years. Recommended. read more

Dr. User was in disbelief that someone under the age of 40 would make an appointment with him, he stared at me and rudely asked why I was even there. Kidney stones was the reason, and he offered no bedside manner or serious treatment when I explained it. A few days later I passed the stone on my own, brought it to him to examine, and have never heard from him. That was a few years ago and despite me calling for info on the passed stone, he has never bothered replying or (seemingly) caring. Maybe I caught him on bad days but this is not what I was hoping for when I was in severe pain and hoping for help from a urologist. I would never recommend Dr. User. read more

I would stay away from this office for any urology needs . My mother in law was diagnosed with stage 4 bladder cancer . Right away they wanted to take bladder and give a colostomy bag , when we choose to try to scrape or take tumor first then if not go the bag route they scheduled surgery . What was supposed to be a 45 min procedure turned into a 3 hour plus a 2 days stay in hospital . The doctor started the scraping surgery and then got called to another surgery so left her on table and came and decided it was to far into muscle to continue . She was bleeding lots and also went into heart defib . When we went back for the path report of the little he did scrape he was very short , didn't want to answer questions , said he would get a pamphlet from the front and would be right back and never came back in. We went for a second opinion where the doctor went into take the tumor and succeeded. The path report came back stage 1 with no muscle invasion !!! After I compared the 2 path reports , they are the same , the 1 one says it wasn't muscle invasive . Please stay away from this practice ! My 75 year old mother In law was put thru numerous tests and almost finished her life with a bag instead of a bladder because this place was to lazy to care to really check read more

Excellent treatment from the time I arrived to the time I left. I would highly recommend Dr. User and his staff. Minimum wait time and great communication from all in the office. A very professional team of employees whom make you feel welcome. Thank you Dr. User. read more