I do not know if this is just the employees that work here or the ownership as well but the…read moreincompetence at this place is truly remarkable. AJ Auto incorrectly filed a lien on my truck to the wrong lender and after 6 times of me contacting them, they refuse to try to resolve it. I have provided all the information required to rectify THEIR issue and yet they refuse to do anything. AVOID THIS BUSINESS

Horrible experience to get a car registered through them. They couldn't file a lien on our car…read moreproperly and now our title is missing. They will avoid any and all communication in hopes mistakes will just go away.

Poor management. Of all the times this place delivered my cars screwed up, not once did any of them…read morehave to class to say "sorry".

brian in service is awesome!…read more great service mentality and extremely knowledgeable. I'll never go anywhere else.

After being taken for $thousands of dollars by a local Subaru dealership as well as other mom and…read morepops telling me that they would have to charge a similar price because they had to use factory parts from Subaru we finally decided we needed to take our car to Dent's. This company has been in the family for years and has been trusted by our parents for honesty and integrity. We had two rear wheel bearings replaced that the dealership said was rear suspension issues. The took the time to investigate the issue, diagnosis and make a game plan to repair. The car is now running like a charm and what used to sound like a 4x4 truck with 40" wheels now is quiet and smooth. Thanks to Jason and the team.

Got a couple of dents and scratches fixed here and my car came out looking brand new - Highly…read morerecommend

I had a wonderful experience at NLZI. I had one big and a few smaller dings in my new car. Nick and…read morecrew did a great job and made my car look new again. Very pleasant and got it back to me when expected. Very reasonably priced. A good place to take your damaged car.

Great Shop, honest people. I was told I needed a new bumper for my car and it couldn't be touched…read moreup because it was rusting, and they touched it up, painted it and made it look like new.

I bought a vehicle from Key Ford of Exeter. I thought I got a good deal until I got home and looked…read moreover the paperwork. I had my special needs son with me and while I was distracted, papers were put in front of me to sign. 3 of the papers were for 1) warranty 2)appearance protect 3) tire and wheel protect. I told the finance person that I didn't want anything that didn't come with the vehicle. Unknown to me, I ended up signing for them. This was done at closing on a Saturday. I emailed the finance guy and the salesman as soon as I got home and looked over the paperwork. I told them both that I never wanted them. On Monday morning I was told that the loan went through and the only thing they could do was refund my money for them. The money was never refunded. I plan on contacting the Better Business Bureau. I have emails and texts to back this up.

Driving on the first leg of our trip home from western PA in our 2016 Flex, the battery charge…read morelight came on almost immediately. We drove about 260 miles to our stop for the night on Sunday. We had watched the warning light stay on and then go off for a while and then come back on. We had another 340 miles to go on Monday but our son advised us not to go before getting it checked since it appeared to be the alternator and the car could stall on our way if we tried. We were expecting a snowstorm on Tuesday at home in NH so we were searching for a place that could take care of us on Monday. We settled on Key Ford as our only chance. We ended up dealing with Service Advisor, Brian Kozuck, and he indicated they would do their best to get us on the road by the end of the day. Brian kept us informed as they diagnosed the problem (it was the alternator which was bench tested and failed) and worked on replacing it. All looked like it would be finished by 5pm closing but at the last minute things were not checking out. The replacement alternator was not putting out the required amperage. It was 5pm and looking like another 2 nights at the hotel so we could drive home after the storm. Brian offered to drive me back to the hotel and we started out. About 5 minutes into the drive he got a call from his mechanic who indicated he had found that a ground wire had burnt out and they could take care of it. He thought this would take care of the problem so we turned around and went back. They continued to work, making new ground wire and putting things back together. Almost an hour and a half later (well past the 5pm closing time for the shop) the car was fixed. We were able to drive home Monday night and beat the storm that dumped 8" of snow on Tuesday. We can't thank Brian and the mechanics at Key Ford enough for working beyond closing time and helping us get home ahead of the snow!! THANK YOU BRIAN AND YOUR TEAM!!

Had a great time experience getting my state inspection done. I scheduled to come back and get my…read morecoolant flushed

This was an exceptionally good experience for me. Manny was an excellent repair mechanic. He went…read moreover all the things that were done on my vehicle for my understanding. Christina was the most helpful and kind person helping me through the whole procedure. All of the workers were kind and professional. IT was a pleasure dealing with everyone under a very stressful situation after a car accident. My came back looking like it had never been in an accident. I highly recommend this company for a job well done and their wonderful work ethics.

Very disappointed in a quote I got from the shop.... I bought the materials because they were on…read moreback order but I was able to find them...(lugnuts&stems for a tire) the quote was 350$-550$ and I was actually able to get the work done at a local garage for 80$... I used your services in the past but never will again... I called the manager and he was not very receptive to my concerns

Got oil change inspection & tire rotated. Very satisfied. Young lady who checked me in was…read moreprofessional & polite.