The First Bank was formerly The Heritage Bank and was recently acquired. This location has always…read morebeen their main branch. As a longtime customer I'm appreciative for the smooth transition. If you're interested in a new bank, they offer: *checking/savings *accounts monitored for fraudulent activity *fraud center support 24/7 *bill pay support *lost/stolen card services 24/7 *debit/credit card In addition to personal banking they offer business services, mortgage banking and offer a variety of resources.

The First is now Renasant or whatever. So dunno exactly if this is the correct place to put this…read more But Renasant is the worst bank I've ever dealt with. Online banking app is utter trash, they just locked my account when I'm desperate to get my remaining cash for the month out and now I'm in a bad situation. The reason the account got locked? They're trash system of giving you a code you must use as an authenticator. I understand the purpose, but if the system is trash, then it won't work as it should. I will be changing banks. The First was good, never a single issue. But this? Yea, I'm done with dealing with their trash service.

The staff at the Ludowici branch are very knowledgeable and always extremely friendly. The wait…read morelines are never long and tellers are accurate with what the do. The branch manager is amazing and very professional.

I go here about 3 times a week, and every time the service is excellent, and each one of the…read moreemployees will go above, and beyond what is expected to help you. About once a month I have to do an international wire transfer, and they go through every detail, and it goes through flawlessly every time.

I visited this bank to set up an estate account after my parent passed away. I stopped by multiple…read moretimes and there was always an insane wait - so I finally made an appointment. Christopher Sadowski was my consultant / representative. He was personable enough, but I guess he's like most folks in positions like this. He told me to reach back out to him "in a week or two" or "next month" to see about refunding the account for an order of checks. I knew I'd be pretty slammed so I set an calendar reminder. I emailed Mr. Sadowski not once, but twice, inquiring about the refund. To be clear - he never promised a refund, he just told me to check back and he'd make an inquiry once the charge posted to the account. Honestly - $15 won't break me - but a reply email would have been greatly appreciated - especially since I have been a Bank of America for over twenty years, and have more than four accounts with them.

Best food in town you better get there early though he's only open on limited times but his food is…read morefresh and fragrant and authentic. I need to go there because the tortillas are iron made handmade.

Very courteous bank teller. Was buying a car and had no problem getting the cash I needed to…read morecomplete the transaction.

Absolutely huge waste of time. Customer service is terrible. Not a single person there is on the…read moresame page. Don't bother. Find a better bank to use.

I meet with Ms.Tashara Scott she was amazing and she helped me understand banking she was excellent…read moreand im glad to be a new member!!

The account information is not live. Customer service is closed after 8:00 p.m. if you have any…read more account issues & they're closed on weekends, except for fraud. If an ATM rejects a check, but keeps it, this bank has trouble finding the check after over 10 business days. If you're a single woman who wants to deposit a personal or an unknown business check, be prepared to be accused of being part of a romance scam and have your account closed if you dispute it. Nothing may be your fault & you may not have gotten funds for the check, but your account will be closed & considered fraudulent. I personally don't think that banks should penalize all women, assuming that we're all victims of romance scams. I find that insulting & discriminating. This is important because this label will follow the woman & make it difficult for her to open another account. They also don't have regular tellers here, so beware if you're in a rush!

Personal service with a southern flair at this branch.read more