I have taken multiple foreign vehicles to Heritage collision for body/paint work and I won't take my vehicles anywhere else! Best shop in central MI for body work! read more

When my vehicle was backed into in a parking lot at work, originally, I wanted to take it into a large dealership that was well known. When the estimator at this large dealership made it clear that I was interrupting his lunch, I asked around and was told to check out Heritage! Skeptical at first and anxious for my car to get fixed, I took the vehicle in. I watched as two of the employees inspected my vehicle inside and out! I have never seen a more thorough inspection in my life! When I went to pick up my car after it was done, I could not believe how beautiful it looked! The car was completely detailed and looked like it had just come off of the new car lot! I will never take my vehicle anywhere else for any services! These guys have bent over backwards to make sure that I was completely satisfied the entire time! Thanks you Manager Brandon, Aaron and the entire Heritage crew for treating both me and my vehicle with such respect! You guys rock! read more

Everyone is so nice and helpful. My car was supposed to be four full days-done a whole day early. In addition to the repairs needed because of an accident (which look great!) , they also replaced the liftgate struts that have never worked. At no charge! Now my husband better up his game-he's been promising to fix those for a long time. Heritage is the best! read more

I expected mediocre work, but was absolutely surprised at how amazing their work was. They took exceptional care of my car, finished everything in the timeliest manner, did all the work for me dealing with my insurance company, and spit shined my car inside and out. They really deserve infinity stars, not five. I am SO pleased with Heritage. read more

I was pleased when USAA told me they had a preferred shop near me. I was a little nervous at first, but once I got there I felt relieved. I was greeted soon as I walked in the door, which to me is important that they were tuned into me as a customer. The process was simple, and they took the time to show me in detail what the process was with my vehicle. I was kept informed all the way through the process, and blown away when it only took 3 days to complete what I was told was a 5 day repair. They even had the time to detail my car for me. I was sold, Heritage Collision shows an eye for detail, and customer care and I wouldn't recommend any other shop. Thank you so much. read more

WOW! These guys are great! I am positively thrilled by how great my car looks after Heritage Collision Repairs worked on it! They absolutely went above and beyond! They made it easier to be away from my car by providing a loaner vehicle. They were very nice, pleasant, respectful, and did wonderful work! I am almost speechless I am so happy and impressed... Previously, i had a negative experience with Pete's Auto Body in Mount Pleasant and am so thrilled that we have Heritage Collision in town! SOOOO much better! read more