I have taken multiple foreign vehicles to Heritage collision for body/paint work and I won't take…read moremy vehicles anywhere else! Best shop in central MI for body work!

When my vehicle was backed into in a parking lot at work, originally, I wanted to take it into a…read morelarge dealership that was well known. When the estimator at this large dealership made it clear that I was interrupting his lunch, I asked around and was told to check out Heritage! Skeptical at first and anxious for my car to get fixed, I took the vehicle in. I watched as two of the employees inspected my vehicle inside and out! I have never seen a more thorough inspection in my life! When I went to pick up my car after it was done, I could not believe how beautiful it looked! The car was completely detailed and looked like it had just come off of the new car lot! I will never take my vehicle anywhere else for any services! These guys have bent over backwards to make sure that I was completely satisfied the entire time! Thanks you Manager Brandon, Aaron and the entire Heritage crew for treating both me and my vehicle with such respect! You guys rock!

Caliber Collision is the only place I'll take my vehicle for repairs. They have top notch…read moreemployees that help you every step of the way so the process is so smooth and I didn't have to worry about anything. Also they give a Lifetime Warranty on all the repairs.

From the owner: Caliber Collision is your trusted choice for auto body repair in Mount Pleasant, MI. Recognized as…read morean I-CAR Gold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 1005 Corporate Dr, Mount Pleasant, MI 48858 off E Pickard Rd near US-127--just minutes from Central Michigan University and Soaring Eagle Casino--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve Clare, Shepherd, Alma, Beal City, and Rosebush. Trust Caliber to Restore the Rhythm of Your Life®.

Waited 6 months to get car repaired and then when I picked it up the owner was extremely rude and…read morewas cussing at me. Between the wait time and the owners actions I will never deal with this establishment again.

I had to have a bumper be reattached to my car for $75. It was quickly repaired, and I couldn't get…read morea ride until the next day so they told me it was no big deal. My car was even washed, honest and fast!

I had to return to the body shop a handful of times for them to properly finish the repair. They…read morewere dishonest about the work they did up until the point that I could prove it. I ended up speaking with Jim who told me "I can make or break this repair for you" when I was upset about the lies and poor workmanship. We eventually got to better footing but I cannot in good faith give a good rating when the fourth visit started off with "I can make or break this for you". That is a threat. If you go here, double check that they replaced what they said they replaced. Ask for your old parts. If you don't have the smarts to catch them you might be getting screwed.

I had my car towed to Jim's Body shop because it blew the water pump. The entire staff was friendly…read moreand very accommodating, they provided me with a loaner and stayed on top of the repairs in a timely manner. The quote was right on target and I am thrilled to have my vehicle back in working order. They even washed it for me!!! Kudos to the entire staff! Thank You!!!

Mike has detailed many of cars for us over the years and we are always happy. We have referred…read moremany people to him just because of the exceptional work that he does. The vehicles always smell and look brand new every time. His shop is spotless, to me that says a lot.

This review is solely based on the customer service that I received. Not on a product or…read moreinstallation. I wanted to buy my girlfriend a remote starter for Christmas so she can have a warm car before getting into it. She was always telling me how much she hates the cold and going outside to warm up the car. I called her to tell her what I wanted to do and she said yes. So I called and spoke with Laurie to get information on prices and options. Laurie was very nice, easy to talk to and knows the product and installation very well. She was also very patient with me because I needed to get more information from my girlfriend that she needed to get me the right module. I had to call back twice and Laurie was right there waiting for me! The most important feature of their store was the ability to take a credit card over the phone because I am in Orange County, CA. Laurie said they do gift cards and I would get an email with an invoice number that I can email to my girlfriend. She could then schedule a time that works for her. As I was talking to Laurie making the payment and giving her my info, my GF called back, but I was on the phone with Laurie. I called my GF back and she told me that she changed her mind and didn't want it because she would have to wait for them to install it. I was trying to wrap my head around her thought process, but just couldn't. Oh well. It's her loss... I called Laurie back to tell her the bad news and apologize. Laurie understood my frustration and cancelled my order. She also gave me another option and that was to hold onto it until I can be there with my GF to do it. I said "no" and again, she was understanding and proceeded to refund my money. So because of the levee of satisfaction I have from Laurie, I highly recommend RSounds & Security to everyone! If the customer service is good, I know without a doubt that their quality of products and installation will be the same! Next time I'm in MI, my girlfriend and I will be coming here to get her car a remote starter! Thank you Laurie. Merry Christmas! Semper Fi

If you need a car stereo installation, remote starter, window tint, etc........I highly recommend…read morethis place. After purchasing a car stereo and installation kit from Amazon, (even though on Amazon, it stated that I purchased the correct kit, the harness was NOT the correct one) so after a few hours of scratching my head, I threw in the towel and called and they got me in the same day, Saturday afternoon no less!!!! One hour later, out the door.