This review is solely based on the customer service that I received. Not on a product or…read moreinstallation. I wanted to buy my girlfriend a remote starter for Christmas so she can have a warm car before getting into it. She was always telling me how much she hates the cold and going outside to warm up the car. I called her to tell her what I wanted to do and she said yes. So I called and spoke with Laurie to get information on prices and options. Laurie was very nice, easy to talk to and knows the product and installation very well. She was also very patient with me because I needed to get more information from my girlfriend that she needed to get me the right module. I had to call back twice and Laurie was right there waiting for me! The most important feature of their store was the ability to take a credit card over the phone because I am in Orange County, CA. Laurie said they do gift cards and I would get an email with an invoice number that I can email to my girlfriend. She could then schedule a time that works for her. As I was talking to Laurie making the payment and giving her my info, my GF called back, but I was on the phone with Laurie. I called my GF back and she told me that she changed her mind and didn't want it because she would have to wait for them to install it. I was trying to wrap my head around her thought process, but just couldn't. Oh well. It's her loss... I called Laurie back to tell her the bad news and apologize. Laurie understood my frustration and cancelled my order. She also gave me another option and that was to hold onto it until I can be there with my GF to do it. I said "no" and again, she was understanding and proceeded to refund my money. So because of the levee of satisfaction I have from Laurie, I highly recommend RSounds & Security to everyone! If the customer service is good, I know without a doubt that their quality of products and installation will be the same! Next time I'm in MI, my girlfriend and I will be coming here to get her car a remote starter! Thank you Laurie. Merry Christmas! Semper Fi

If you need a car stereo installation, remote starter, window tint, etc........I highly recommend…read morethis place. After purchasing a car stereo and installation kit from Amazon, (even though on Amazon, it stated that I purchased the correct kit, the harness was NOT the correct one) so after a few hours of scratching my head, I threw in the towel and called and they got me in the same day, Saturday afternoon no less!!!! One hour later, out the door.

I won't bring my car anywhere else. Best deals in town! All the installers are friendly & happy to…read moreexplain things to you! They always have luxury vehicles in the shop looking so Shiney they blind you!. It's truly an enjoyable experience having my vehicles detailed or tinted at this shop!

Quality service at a good price. Got me in and out in a reasonable time frame. I would highly…read morerecommend them again

Issac at sound off customs was very helpful! Needed a wiring harness for car stereo install and…read morethey had the perfect part! Very friendly and knew exactly what i was looking for! Def recommend stopping in for all your car stereo needs! The harness worked perfectly and i was able to get my stereo working! Thanks again!

Had a system installed for my fiance. The service was fast and the owner very knowledgeable. When…read morehe was finished he left her jeep so clean I couldn't tell he had done any work except for the new equipment. Very please and impressed with the service. I will be back.

As someone who cares about my car more than anything, I am very very picky who I would let touch…read moremy car I can let you know in full confidence your car is in safe hands with premium auto design. The work is immaculate, Jason really knows his stuff when it comes to tints and wraps. He will show you multiple options and let you feel the difference in how much heat/light is blocked. He did a phenomenal job on my car and I can't recommend him enough. Go to him you won't be disappointed! Here are some pics included for the review.

From the owner: Premium Auto Design specializes in providing design and maintenance services for various vehicles…read more We aim to bring your creative ideas to life while protecting your car from damage and improving its functionalities.

I had to return to the body shop a handful of times for them to properly finish the repair. They…read morewere dishonest about the work they did up until the point that I could prove it. I ended up speaking with Jim who told me "I can make or break this repair for you" when I was upset about the lies and poor workmanship. We eventually got to better footing but I cannot in good faith give a good rating when the fourth visit started off with "I can make or break this for you". That is a threat. If you go here, double check that they replaced what they said they replaced. Ask for your old parts. If you don't have the smarts to catch them you might be getting screwed.

I had my car towed to Jim's Body shop because it blew the water pump. The entire staff was friendly…read moreand very accommodating, they provided me with a loaner and stayed on top of the repairs in a timely manner. The quote was right on target and I am thrilled to have my vehicle back in working order. They even washed it for me!!! Kudos to the entire staff! Thank You!!!

Ken was Very informative and had great communication! Very knowledgeable staff and they fixed some…read morework on my truck that another place couldn't figure out how to do. I will be back for future services

THE ONLY PLACE I WILL TAKE MY JEEP! There are not enough stars to give this place! They are the…read moremost honest upfront and most helpful that I have ever encountered. I always get an honest lesson and input when it comes to taking care of my jeep. And , whenever I call, I always get an answer and good direction. Very affordable, honest, GREAT, people that know what they are doing! I would take any car I had here! If you have to wait for an appointment, WAIT!! It's worth it.

Great workers, but awful ownership and management! I have been going to this shop for a few years…read moreand had a great experience with the guys that are there on a day to day basis. However, last year I had new CV Axels installed for $3500 that had a lifetime warranty and were Nickel plated to avoid rust. 6 months later they rusted solid and MPA did nothing to help except tell me they were trying. 5 weeks later and multiple broken promises nothing happened.

I wish I could add more stars. The staff (Brad) was helpful, giving me a ton of insight into my…read moreproblem. They also made the repair same day, resolving my issue. Best auto maintenance experience yet! Would highly recommend. Thank you!