Heritage Collision, LLC is the best! The team there is prompt, courteous and professional. Thanks to Chris Brettman, Cheryl DiPalo, and Antoni Sobota for treating their customers right. Our recent experience with a claim was carefree and completed ahead of schedule commitments. If your car needs bodywork you ought have Heritage Collision, LLC do the repair. read more

A few weeks ago I was involved in a minor accident that resulted in damage to my rear bumper. The owner of a local gas station suggested I bring my car to Heritage in Guilford. I contacted Cheryl at Heritage and I am so happy that I did. Cheryl took time and informed me of 2 important issues. (1) You can insist the adjuster comes to visit you at your home to evaluate the damage. (2) If you don't rent a car during the duration of your repairs you are entitled to some amount of money per day to reimburse you for the loss of the use of your vehicle. Needless to say - when I called the insurance company they seemed to forget to mention these 2 important items to me. My strongest suggestion is if you are in an accident and need body work on your car - call Heritage FIRST - and speak with Cheryl. You can call the insurance company later. She will coordinate everything for you - and keep you on track. If I could give Heritage 6 stars I would. They are truly a honest, professional company. We are lucky to have them in Guilford!! read more

This shop was recommended by my car insurance so I used them last summer to repair my car. Everything went swimmingly until I was told that my car is ready to pick up however there's still a few pieces that need to come in and I could come back and get them at a later date. Well, I'm not handing over a full check until my car is completely finished. That's just bad business practice and I've been burned before by electricians and others who want to be paid fully upfront and then they'll "be right back" with the extra stuff. They never show. So I wasn't about to hand over a check and hope that they would be honest. I even called the insurance company to confirm this and they recommended that I didn't come pick it up until the car was completely repaired. Well after I didn't pick up the car I got called at worked and threatened and screamed at by the female owner on the phone that they would start charging me daily to keep the car there and the woman became completely unhinged- I'm talking head spinning around unhinged. I have never been spoken to by any business owner like this in my entire life. I brought my husband with me to pick up the car because she was so insane on the phone. When I get there, she's flipping the check over and over and over like it's a fake. Also my remote control for my garage door disappeared. They did an excellent job with the repairs, but after that experience at the end with the insane person, I would never go back to this place ever and I would never recommend it to anyone. read more

Did major damage to my car, they fixed it like absolutely nothing happened, and matched + blended a super hard paint color. Nice people, definitely recommend to anyone around! read more

Heritage Collision is certainly the finest body shop in Guilford and one of the best on the shoreline. Chris, the owner, will quickly do what it takes to have your car looking like new, down to the last detail, often ahead of schedule. Beyond an accurate estimate and a fair price, he'll give you his honest, expert opinion about whether the repair is worth making. His shop is called "Heritage" for a reason. His family has deep roots in the Guilford community and his lobby is filled with artifacts from Guilford's past. Ask about them and you'll learn some fascinating local history. So shop around, get your other estimates, and then visit Heritage Collision. When your car is finished, I promise you'll drive away happy. read more

I am a bit of a sloppy driver and occasionally need some "ding repair". Chris and the team at Heritage are by far and away the best. Their work is impeccable and always completed on time. Everyone is pleasant and helpful. Five stars under represents the quality of the experience I have had at Heritage. read more

Chris and the folks at Heritage Collision go the extra mile-- ha, ha! They are careful, thorough, friendly and very reasonably priced. No small nick or ding is too little for them to fix. They respond quickly when work needs to be done right now. This is a first-rate local business. Stop by and check out the interesting photos and works of art in the office. read more

I've been here twice and have had excellent experiences both time. Superb work, totally trustworthy, friendly helpful advice and service, and the best rates around. A real treasure to have in Guilford! read more

I have used this auto body shop four times now. Every time they dealt with the insurance company and arrived at a fair price. The finished product is excellent and done on time. As long as I'm colliding with others I'm sold on these people for expert service and repair. read more