I have been a long time loyal customer of the establishment for many years and where as in the past…read moreI have given them 5 star reviews, unfortunately as of my recent experiences my rating has changed and they have lost a customer. I recently brought my Lexus there telling them the a/c was blowing heat and I need it fixed. They called me back to tell me that my car had a several zones that needed to be checked and that at paying them an hourly rate I'd potentially be looking at spending thousands to repair it. I was also told that because my car was older (2009) that I may not want to spend money repairing it. I was charged a diagnoses and asked to pick up my car. I brought it home and googled how to fix it myself. With spending less than $100 and less than 10 minutes of labor, I changed the cabin filter ( packed with dirt & leaves), I popped the hood and cleared where the air flow foes into the car ( packed with dirt & leaves) and put in a can of refrigerant. What do you know, my a/c now works perfectly. I brought the same Lexus to them a few weeks ago to fix a shaking coming from the front driver side that caused a light to come on the dash. They called me back to tell me that my car had 4 codes, something going on with my exhaust and as far as the front end I needed struts of which they could only find 1 at a cost of $1000. And again told my car isn't worth investing in/ charged me a $131 diagnostic fee for a incorrect diagnoses. I took it to a mechanic on State st. in New Haven who for $1000 fixed my front and threw in a oil change.. The crazy part was I DIDN'T NEED STRUTS!!!! Aside from I replaced both air filters under the hood and what do you know.. NO MORE CODES!!! I recently brought my BMW X5 there to be repaired for going into limp mode. After about 3 visits and $100's spent on they're guessing, I never got 2 miles of driving out of it. I took the truck to State St. and by my explaining the problem without the truck with me, he told me I had a bad throttle body. Less than $400 later my truck is back on the road like it never left. I brought my mothers Jeep Liberty there to repair the heat/ charged $100's and 2 weeks later she has no heat. I sent my sister there to have her Hyundai Sonata, they told her the repair cost would exceed the value of the vehicle and that she should consider buying another car. She took the car to State St. and for a fraction of what Bruneau's was charging, put in another engine and had her back on the road in a couple of days.. I've been riding with this business for years, recommending them to several people over the years and how I've been dealt with lately is unfortunate but my business and support isn't valued there. I've learned that either I'm a better mechanic than they are (I'm not a mechanic) or they put forth no effort in fixing my cars.

WARNING! DISASTROUS MACHINE MOVERS!!! Bruneau's Garage was…read morehired to move a 2000 pound Milling Machine from Milford to Fairfield. They advertised as "Professional Machine Movers". Bruneau's was hired to move a heavy machine into our garage and I explained there was no loading dock or forklift to offload the machine. Having owned a machine shop and with experience of moving dozens of heavy machinery I specifically gave them instructions not to use a flatbed truck. When the flatbed arrived with one driver I immediately contacted the supervisor to cancel the delivery. I was gruffly told the worker was qualified. Ten minutes later the machine had tipped over the end of the truck and was spewing toxic hydraulic fluid onto my driveway. The machine was DESTROYED. I immediately called the supervisor back to get help as the fluid was damaging the asphalt and we needed a spill absorber. His response was to demand $3000 to send a second truck. I informed him I was not going to pay for his mistake and he threatened he would drive down himself to collect the money. I explained I would call the police and report the chemical spill to DEEP unless he resolved the spillage. A few hours later a second truck arrived and did bring an oil absorber. Unfortunately the damage was done. A $3000 machine was destroyed and completely unusable. The driveway needed a $1000 repair. I never received an apology from the supervisor nor any reimbursement for my losses. In short; DO NOT HIRE THIS FIRM.

J&M did a fantastic job! They made the process very seamless, I dropped my vehicle off and they…read morehandled everything from there with my insurance company. I had a back bumper damaged from a parking accident and they took care of the repair perfectly, and returned my vehicle back detailed. Very professional and top level service. Highly recommend.

My car was stolen from right outside my workplace and later recovered in Milford, where the police…read morehad it towed to J & M. My nephew, who works at a local dealership, mentioned that he's worked with J & M many times and always had a great experience. With his recommendation; plus a nod from my insurance agent, we decided to go with J & M for the repairs. From the first time we walked in to the day we picked up our vehicle, the service was outstanding. The staff was professional, empathetic, and incredibly courteous. They made a stressful situation so much easier. Highly recommend!

North Haven autobody sets the standard for customer service! From the setting up the estimate to…read morethe completion of the work! The estimate was through and professional. The counter staff took care of setting up of the rental car. Dropped the car and then the staff was in constant communication with updates and general information. The work was completed on time with the estimate and the car looks perfect! This was a great job by North Haven Autobody! Can't not say enough good things about them!!!

North Haven Autobody has performed excellent work on our Tesla Model Y in the past. The…read morecertifications on the walls of the waiting room attest to their efforts to remain current and provide customers with first class service. I learned today that they also do the "simpler things" too. My 9 year old car has areas of paint loss and it is time to fix the paint or sell the vehicle. I thought such a job would be too small. Not the case! The reception staff offered a warm welcome. Bob treated the car the way he might a high end import. The estimate was detailed. With this information in hand we can decide how to proceed. One thing is clear. If we choose to fix the paint no other estimate will be needed. North Haven Auto Body will be the way to go!

Lousy workmanship,new damage caused while fixing the initial damage to be repaired.Time involved in…read morerepairing the vehicle was overextended.Do not recommend!

What can I say this place is great the staff is amazing the always welcoming. I moved here 5 years…read morefrom Montana, I like the way they treat you. I always feel right when I bring my car for repairs...I have gone to other places and I have to come back to the place so they can fix or adjust the repair. With Milford is one time trip and all is fixed.

They're amazing. Terrific work by Bill and his crew, and Annemarie in the office is great!read more

They did an excellent job repairing my car! It looked like new. Friendly service as wellread more

Outstanding service -- truly above and beyond!…read more This is my second time using Autoworks of Westville Auto Body, and once again they completely exceeded my expectations. From start to finish, everything was handled with care, speed, and professionalism. They coordinated everything -- from booking my rental car to drop-off when my repairs were complete -- making the whole process smooth and stress-free after my collision. It's rare to find a family-owned business that feels this personal and still runs so efficiently. A special shout-out to Ashley, who I've worked with both times. She's amazing -- quick to reply to emails, genuinely kind in person, and always knows exactly what needs to happen next. If you're looking for an auto body shop that treats you like family and delivers top-quality results every single time, Autoworks of Westville is the place to go. Highly recommend them for any auto body needs!

4 stars because I chose not to have them work on my vehicle. Because of my crap insurance being…read moreallstate, I was warned that not only are they awful with paying repair bills and negotiating but I would be paying more than my deductible, which I could not stomach. (Also, please please PLEASE do NOT get auto insurance from allstate like I stupidly did!) Abbey was courteous, and honest and straightforward with me throughout the entire consult and gave me insurances to switch to after the claim got settled. Clean facility and I would have chosen them if my insurance wasnt so bad and tight budget. I hope to not get into a crash for a long time but if i do and I have better insurance I will give them another try.

After the accident my only concern was to find the right auto body shop and fix the damage in my…read morevehicle. The owner Mike was very helpful and detailed about the process of getting my vehicle repaired. He was able to deal with the insurance and also provide me assistance with the rental vehicle. After a long 3 weeks my vehicle was ready to be picked up and I was so happy and grateful for the work that they did.

Perfect work, great prices, worked with insurance company! Easy!…read more Car looks brand new!

I got my car fixed this week at Teddy, staff were very friendly…read more They work fast and there work is amazing And the repairs were finished in the time frame I was told. Plus my car looks awesome

nice, trustable guys. top notch and high quality service. i would suggest this place to anyone.read more